3.3 based on 19 reviewsView this provider's reviews
Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
Dr Volshteyn provides personable and attentive care close to 100 patient without insurance or with substandard coverage every year. Many of them are kids. Commonly, he gets called in when other doctors refuse, even when he is not on call. You received professional and proper emergent care at a hospital and were asked to be seen by us in follow up. Your insurance company on previous occasions instructed us that they do not recognize ER referrals and as this was not an emergent matter, you are required to be seen by your primary care first.As required by State of New Jersey, we provide new patients with information about our office participation or non-participation status in advance and in order to avoid misunderstanding later on. However, we do not refuse to see a patient because of insurance. When our office staff was instructing the caller what to do and to bring for appointment if they wanted to avoid out of pocket costs, the caller refused to listen to our staff as they wanted to be seen on their terms. We thrive to provide the best possible care to all of our patients with compassion, personalized attention and in many cases we go out of our way to help people beyond what is commonly required.We do not refuse to see the patient just based on insurance coverage, adult or child. However, our staff was not even given an opportunity to complete the introduction before the caller decided to hung up.