Dr. Benjamin Caplan, MD

Pain ManagementMaleAge 40

Dr. Caplan
Accepting new patients
Telehealth services available

Spokane Dermatology Clinic

324 S Sherman St Bldg A Spokane, WA 99202

Make an Appointment

(509) 624-1184

Dr. Benjamin Caplan, MD is a Pain Management Specialist in Spokane, WA. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Caplan to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Washington
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Caplan's experience treating your condition or procedure

Dr. Caplan's Top Procedures and Conditions

Treatment Frequency
Foot Sprain
high
high

Treatment Frequency

Dr. Caplan treats Foot Sprain more than 86% of his peers

Dr. Caplan treats this condition more than 86% of his peers

Ringworm
normal
normal

Treatment Frequency

Dr. Caplan treats Ringworm more than 63% of his peers

Dr. Caplan treats this condition more than 63% of his peers

Sprains and Strains (incl. Muscle Tear)
normal
normal

Treatment Frequency

Dr. Caplan treats Sprains and Strains (incl. Muscle Tear) more than 62% of his peers

Dr. Caplan treats this condition more than 62% of his peers

Dr. Caplan's conditions and procedures:

  • Abdominal Pain
  • Anemia and Iron Deficiency Screening
  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Athlete's Foot
  • Bladder Diseases
  • Bone Disorders
  • Cholesterol Screening
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Diabetes Screening
  • Folliculitis
  • Foot Conditions
  • Foot Sprain
  • Fungal Nail Infection
  • Heartburn
  • Immunization Administration
  • Joint Pain
  • Knee Disorders
  • Leg and Foot Ulcers
  • Limb Cramp
  • Limb Pain
  • Limb Swelling Caused by Fluid Overload
  • Liver Function Test
  • Obesity Counseling
  • Osteopenia
  • Osteoporosis Screening
  • Outer Ear Infection
  • Patellofemoral Pain Syndrome or Knee Pain
  • Plantar Fasciitis
  • Radiculopathy (Not Due to Disc Displacement)
  • Ringworm
  • Smoking Cessation Counseling
  • Sprains and Strains (incl. Muscle Tear)
  • Ulcer
  • Urinary Disorders
  • Urinary Incontinence

Insurance Check

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Dr. Caplan accepts

Accepted insurance can change. Please double-check when making an appointment.

(509) 624-1184

Dr. Caplan accepts the following insurance:

Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
MultiPlan
MultiPlan PPO
PHCS Network PPO

Dr. Caplan's Reviews

Likelihood to recommend Dr. Caplan

4.8

Based on 50 ratings

5 Stars
94%
(47)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
6%
(3)
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How likely are you to recommend
Dr. Caplan?
(Select your rating)
What went well
  • Appointment scheduling (48)
  • Appointment wasn't rushed (47)
  • Explained conditions well (47)
What could be improved
  • Didn't explain conditions well (3)
  • Didn't listen or answer questions (3)
  • Didn't trust the provider's decisions (3)
RecentHighestLowestMost Helpful
Reply Flag
I am totally impressed with my experience. CED Clinic is the first medical clinic I've been to where I felt like everyone I spoke with was kind, considerate, listened to my questions and concerned, and was genuinely interested in helping. First I spoke with Kim, who was polite and kind and a great listener. She helped me schedule and answered some of my initial questions. Next, I spoke with the doctor, who was surprisingly open to learning about me, interested in my well-being (not merely about cannabis- we talked about COVID and my overall happiness and work life too!) I left with a clear plan of what to do next, a few handouts to guide me with my specific ailments, and a plan to have a virtual follow up soon! I'm thrilled. Full 5 stars experience!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rachel A. – Sep 16, 2020
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Reply Flag
I am glad that I came to CED. Wish I had before. I have been in the Mass Medical Program for a few years, and I bounced between whatever "doc" was cheapest. I fumbled my way through whatever seemed to work for me, with next to no guidance. After a 10-minute phone call at CED (COVID-friendly certifications), I had more direction than I experienced in 4 years. I spoke with Dr Caplan. He explained the process, most of which I knew, and then made some suggestions for ways that I could better control my own success with products. Although I knew some of what we were talking about, he was clearly listening and adapted his suggestions to my level of experience. I was surprised to learn that CED has tons of info online to read more, and the whole process is zero pressure. I'll be back!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carrie A. – Aug 25, 2020
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Reply Flag
Awesome experience. Huge parking lot was a pleasant surprise. Nearby my regular doctor at the Brigham & Women's Building, and the CED office is huge. Lots of space was so reassuring. There was nobody else in the waiting room when I came in (smelled like it had just been cleaned with bleach), and I was seen right away. I sat in a comfortable blue seat with 10 feet between me and the doctor's chair, with 10 feet of space on either side of me too.. Both the doctor and I still wore masks, and the entire process was easy, felt safe, and totally reassuring. The doctor sent all the information I needed over email, so I didn't have to touch anything. The visit itself was very educational. The doctor clearly knows a ton and was happy to explain and answer all my questions. I also love that I feel like the process is intended to help me feel in control over my own care, and I never felt like I was being told what to do. Refreshing change of pace! I will be bringing my elderly parents too!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Camilla V. – Jul 21, 2020
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Reply Flag
I am new to the medical marijuana scene, but not new to cannabis. I've been using weed for years, from friends to dealers to the recreational market. I use it for pain, stress, lousy sleep, and just for fun. Given the recent changes in the Massachusetts market, it just made sense for me to get a card, in terms of cost savings, access, and delivery, which totally favor the medical market. I wish I had come years ago.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Martin S. – Jun 07, 2020
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Reply Flag
I am a new patient to medical cannabis - this was easy, intuitive, and totally straight-forward. Got my temporary card the same day!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
M. C. – Apr 28, 2020
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Reply Flag
This is my 3rd year with CED, but I wanted to comment on the tremendous support I've felt, even on holidays and weekends. I have sent Dr Caplan about 30 emails over the years, and every single one has received a personal, direct response within a day or two. Never a charge to me, always caring and kind. 5 stars well-deserved
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Steve D. – Apr 13, 2020
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Reply Flag
Just wanted to say I had a great experience with telemedicine. I am new to CED Clinic, and read other positive reviews. I had some doubts, but I gotta say, they were spot on. The call was a little late, but it is obviously because CED Clinic is super busy. I first spoke to a lady who was kind, respectful, and informative, and then I spoke with the doctor who had clearly read all of the stuff I wrote down on the form. It felt like a regular doctor visit, kind of, except brief and to the point. We didn't have to spend all day on the phone, we talked about the good stuff, and he asked about medicines and bad experiences in the past, like all my doctors do. Seemed pretty awesome to do on the phone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Chuck M. – Apr 13, 2020
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Reply Flag
My friend recommended CED Clinic, and she was RIGHT. Fast, easy, efficient, and still thorough. Some digital paperwork to do ahead of time, a wonderful call, even time for questions - and I got everything I needed right while still on the call! Very efficient.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Roger S. – Apr 04, 2020
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Reply Flag
Telemedicine experience was awesome. Thorough, efficient, and Dr Caplan is very thoughtful and kind. A wonderful call!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Carolyn D. – Apr 04, 2020
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Reply Flag
I'm new to medical cannabis, although long-time recreational users. With Coronavirus, everything shut down, and I finally decided to go medical. My visit with Dr Caplan was easy. I filled out a long survey ahead of time that included history and my experience with marijuana, and then the doctor called me at my appointment time. We talked for a little while (basically confirming what I wrote) and talked about some ideas that he thought would help and that was it. I was surprised that he offered to answer questions for the whole year.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Casey A. – Apr 04, 2020
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Reply Flag
Telemedicine was simple, easy, and super convenient - Thank you CED Clinic
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S. J. – Mar 24, 2020
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Reply Flag
CED seems to have it all done well. The marijuana information was great, so easy and simple for a new patient, and the office building and office rooms are enormous, well-lit, well-ventilated, and the office looks immaculate, like they are cleaning all day long. The trash bins (always check!) were filled with cleaning towels, so they are clearly putting in the effort to keep it scrubbed clean. Thank you, CED
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D. F. – Mar 18, 2020
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Reply Flag
I have crippling anxiety. I reserved the first appointment I could to make sure I didn't come into contact with anyone else (by the way, awesome easy online reservations) and I stumbled on the staff, spaced way apart from each other, cleaning all of the surfaces with what smelled like bleach. What a refreshing site to see! The visit was spectacular. I met with Dr Caplan and his office is enormous, well-lit with sunlight and clean air, and he has clearly made the office layout to accommodate COVID-19, because the patient chair(s) are comfortably spaced 10 feet from his chair. His office was impeccably neat, and I didn't see even a spec of dust. SO reassuring. Deserves 10-stars for being open in a crisis like this, and 20 stars for doing so much to make us all safer!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jodie R. – Mar 18, 2020
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Reply Flag
I had a delightful office visit today with Dr Caplan. It was a bit of a long drive for me, but thankfully no traffic. There is a large open parking lot with plenty of spaces (although not covered.) The building is handicap accessible with a ramp and an elevator that was perfect for me to use. The bathrooms are neat, clean, smell pristine (it's important) and the office itself is spacious, well-lit, and has no odor at all. The temperature was ideal, the air was clean and wonderful to breathe without any smells (no marijuana smell in the least!) The visit was lengthy, educational, respectful, and completely professional. I am impressed, top to bottom. I will be recommending the CED Clinic highly and widely. Thank you, CED Clinic!
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Abraham J. – Mar 13, 2020
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Reply Flag
This week was my first time exploring medical marijuana. I have been exposed to it in social circles, but never participated, because I had the idea it was potentially harmful. Doing my own research, I slowly felt more comfortable about approaching the Massachusetts program, and I am thrilled to have randomly found Dr Caplan. The visit was incredibly comfortable. It was slow and felt ok for me to ask the long list of questions that I came with, and I learned more than could have imagined. Dr Caplan clearly cares about his work and his patients. His passion is abundant and wonderful. I look forward to learning even more, and I am optimistic about this approach for my medical problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jocelyn A. – Mar 12, 2020
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Reply Flag
Before this week, I had never heard of a real marijuana doctor. I lived in California and Colorado, and I knew all of the turn-key pot-docs that couldn't care less, but I had NO IDEA how much science there was to weed. I am fully blown away by the amount of information there is to learn and understand. The doctor and I talked for about 30 minutes, and I probably understood like 50% of it, but I am so pumped that this door is open, i can't even explain it. Mind is blown.
What went well
  • Appointment scheduling
  • Wait times
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Peter T. – Mar 07, 2020
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Reply Flag
I am new college student, here for the first time. Everyone was super friendly, easy going, and helped me get through the process from start to finish. I felt like I got lots of personal attention, direct feedback and help with the goals that I brought in, and had a clear line of communication for how I can ask for help for new matters that come up later!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane D. – Mar 03, 2020
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Reply Flag
I am new to CED clinic and to medical marijuana. I've been suffering with long-term pain associated with cancer, but I am a survivor. This was a wonderful experience, and I'm happy to share a full recommendation. From start to finish, everyone was respectful, kind, thoughtful, and overflowing with support and information. A real joy to have found this office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stacy S. – Feb 29, 2020
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Reply Flag
I'm a lifelong cannabis consumer. Came from California, and have been an advocate and knowledgeable consumer (so I thought!) for decades. After my visit with Dr Caplan, I feel like a door has opened for me, with so much more opportunity and information than I even knew there was. Imagine thinking that the only mode of transportation is a bicycle, and all of a sudden, someone shows you a sports car! Awesome experience. I highly recommend this clinic
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joshua C. – Feb 27, 2020
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Reply Flag
What a remarkable clinic! The staff and doctor were so kind and inviting, there was a warm atmosphere that I was surprised to find felt, smelled, and looked like a luxurious regular office space! No weed smell, no intoxicated staff, only medical magazines, the usual medical history forms, and medical discussions of health-related concerns and treatment options. Super informative, and again, a very pleasant ambiance.
What went well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Gerald H. – Feb 25, 2020
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About Me

Care Philosophy

Dr. Benjamin Caplan created the CED Clinic in order to provide individuals suffering from a wide variety of conditions and illnesses an option for exploring...Read more

Biography

Dr. Benjamin Caplan, MD is a Pain Medicine Specialist in Chestnut Hill, MA. He graduated from Tufts University School of Medicine.

Specialties

  • Pain Management
  • Geriatric Medicine
  • Interventional Pain Medicine

Education

Boston Medical Center
Residency Hospital
Tufts University School Of Medicine
Medical School

Languages

  • English
  • Spanish

Frequently Asked Questions

Does Dr. Benjamin Caplan, MD offer telehealth services?

Dr. Caplan has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Benjamin Caplan, MD accepting new patients?

Dr. Benjamin Caplan, MD generally accepts new patients on Healthgrades. You can see Dr. Caplan's profile to make an appointment.

Does Dr. Benjamin Caplan, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Caplan accepts your insurance.

What are Dr. Benjamin Caplan, MD's top areas of care?

Dr. Caplan frequently treats Foot Sprain, Ringworm, and Sprains and Strains (incl. Muscle Tear). See all procedures and conditions Dr. Caplan treats.

Where is Dr. Benjamin Caplan, MD's office located?

Dr. Caplan's office is located at 324 S Sherman St Bldg A, Spokane, WA 99202. Find other locations and directions on Healthgrades.

What languages does Dr. Benjamin Caplan, MD speak?

Dr. Caplan speaks Spanish and English. View profile to see all.

How can I make an appointment with Dr. Benjamin Caplan, MD?

Find contact information here to make an appointment.

Locations

Spokane Dermatology Clinic

Spokane Dermatology Clinic324 S Sherman St Bldg A Spokane, WA 99202
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