Dr. Ben Shenassa, MD
Urology•Male•Age 52
Accepting new patients
Telehealth services available
Ben B. Shenassa, MD, INC
2750 W Broadway Eagle Rock, CA 90041Dr. Ben Shenassa, MD is a Urology Specialist in Eagle Rock, CA. Dr. Shenassa has more experience with Urinary Conditions, Male Reproductive Disorders & Procedures, and Urinary Calculi & Removal than other specialists in his area. He is affiliated with medical facilities such as Adventist Health Glendale and Glendale Memorial Hospital and Health Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Shenassa to book an appointment.
Dr. Shenassa's Reviews
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What went well
- Staff friendliness (39)
- Appointment wasn't rushed (38)
- Explained conditions well (38)
What could be improved
- Difficult to schedule appointment (7)
- Appointment was rushed (6)
- Didn't explain conditions well (6)
Reply Flag
I was very pleased with my surgery. From the nurses, to the anesthesiologist and all the hospital workers, everything was absolutely perfect. Thank you very much!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 16, 2020
Reply Flag
I have been seeing Dr Shenassa for several years through some very trying health issues. Dr Shensassa and his staff have not only been very efficient but very caring as well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert G – Feb 02, 2020
Reply Flag
Never on time for appointments. Always a LONG, LONG wait to see nurses or doctor. Staff does not return phone calls.
What went well
No results
What could be improved
No results
Sep 17, 2019
Reply Flag
Excellent, Dr. Shenassa is one of the most caring providers I have ever met, and I have met with many providers. He takes the time to communicate with patients and their families, he is at the patient's bed site when needed, regardless of the time of the day. THANK YOU, DR. SHENASSA for taking such good care of my sister. You are one of the best.
What went well
No results
What could be improved
No results
fp – Jul 20, 2019
Reply Flag
He is a very excellent doctor! Spent time with his patient, he make sure that everything is well taking care. Very deligient in addresing patient needs.
What went well
No results
What could be improved
No results
Apr 08, 2019
Reply Flag
For the last 10 plus years, I was constantly plagued by urethral stricture issues. Several urologists has tried to help me by using either the urethrotomy or dilation methods but to no avail. I almost gave up any hope until I found Dr. Shenassa a year ago. He applied an unconventional method to approach the problem after his careful study. Consequently, it has worked well for me and I'm indeed grateful to him. He is a genius and a great urologist. I have no reservations to recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Dr. Henry C. Chang, PhD in Glendale, CA – Aug 03, 2018
Reply Flag
Dr Shenassa is very knowledgeable and spend time with his patients
He curd me very well
He and his staff are also very polite and friendly
I recommend Dr Shenassa to every one
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kami in Los Angeles – Jun 27, 2018
Reply Flag
Office intake smooth. Despite having a hospital emergency to deal with doctor was able to see me with only slight delay (the reason for waiting time). History very complete, exam well done with clear explanation. Very smart guy. First urologist I met who already knew about urachal cyst/syndrome and associated cancer risk. CT scan ordered.
VERY IMPORTANT IF YOU LIVE IN LA AREA: easy to find, free parking. Near freeway exits & on-ramps. Across from Target/CVS for prescriptions
WOW 5/5 stars !!!
What went well
No results
What could be improved
No results
JCM in LAX, CA – Jan 24, 2018
Reply Flag
I would highly recommend Dr. Shenassa to anyone who needs a urologist. He is the best in his specialty! He is very knowledgeable, up to date with modern technology and truly cares about his patients. He takes his time to go over all your options before starting any treatment, explains all risks and benefits and lets you decide what is the best option for you. He is an amazing doctor and a talented surgeon.
What went well
No results
What could be improved
No results
Glendale, CA – Nov 13, 2017
Reply Flag
Dr. Shenassa is the most amazing and talented surgeon ever. I've never seen any doctor who is as compassionate and caring. For my father we saw 4 other doctors before We went w/ Dr Shenassa. His bedside manners are second to none. If you need any urology work done, Dr. Shenassa is the only one to see. My father is extremely happy w/ him
What went well
No results
What could be improved
No results
Hooman M. Melamed in Los Angeles, CA – Nov 05, 2017
Reply Flag
Dr. Shenassa goes often above and beyond the call of duty. He is an extremely honest, caring and knowledgeable physician. He loves his chosen field of practice, and that is most evident in his pleasant and friendly attitude and genuine kindness towards each and every one of his patients.
What went well
No results
What could be improved
No results
Sharon in Sherman Oaks, CA – May 22, 2017
Reply
If his reception staff is any indication, I would strongly recommend NOT seeing this doctor. Terrible.
What went well
No results
What could be improved
No results
Los Angeles, CA – Apr 05, 2017
I take pride in choosing & training my staff. ...Read More
Reply Flag
Dr. Shenassa saved my life. After performing a TURP operation on me (which was a very good idea), his office kept on insisting that I come in for a follow up appointment. That checkup, which included a ultrasound scan (which is not usually done) discovered a malignant tumor on my kidney. Short story: Had kidney and tumor removed, no further treatment needed. Very good bedside manner and very good surgeon. I'm in great health.
What went well
No results
What could be improved
No results
Kevin M in Glendale, CA – Oct 18, 2016
Reply Flag
He's very open minded. He is a g, he gives you the facts as he understands them and conveys them to the patient in simplistic terms. He gives you choices, he lets you know about the risks, as well as the benefits. I'm so impressed by his real interest and kindness. He's a real and genuine person, a real Dr in my book
What went well
No results
What could be improved
No results
Alicia Ramirez in Los Angeles – Aug 28, 2016
Reply Flag
Dr Shenassa has been fantastic in terms of treating my kidney stone conservatively. I am grateful to him to have done the management in a very methodical fashion, without rushing me in to the operating room, for the small stone I had. Much kudos actually should go to his Nurse Practitioner who saw me first.
What went well
No results
What could be improved
No results
Hakimeh K in Los Angeles, CA – Jun 27, 2016
Reply Flag
Dr. Shenassa is my doctor-specialist for almost 10 years now. A very good doctor. He answers all my medical questions and concerns. He gives good medical advices. I haven't seen him in a bad mood which is very good to a patient like me who ask so many questions. I have a lot of doctors (specialists in different fields and primary) and I consider him as the best. I can't recall I had a single problem with him. His staff also treats me very well and, they are very courteous.
What went well
No results
What could be improved
No results
Alberto DELA ROSA in Glendale, CA – May 22, 2016
Reply
I had the most absolute worst experience of my life at this doctors office! I was referred by my general physician. My regular doctor said to call the office and make sure they are in network for your insurance before you make an appointment. I called and his staff assured me that they were in network. Now I receive a ridiculously high bill from Dr Shenassa ! I called to speak to the staff and now they say that they accept my insurance but that they never said they were in network!!!!
What went well
No results
What could be improved
No results
Carla in Glendale, Ca – May 21, 2016
Reply Flag
I never got in to see the doctor. Though I had an appointment, he was called away for emergency surgery. I met with the nurse practitioner instead and since then have had a very difficult time getting another appointment, speaking to the nurse practitioner and making any progress on my injury. The front desk staff never seem to know what's going on.
What went well
No results
What could be improved
No results
RJ in Beverly Hills, CA – Feb 24, 2016
Our daily routine changes as we have to respond...Read More
Reply
We had a very bad experience with Dr. Shenassa. On one occasion, after my father was diagnosed with cancer, in the last week of his life, Dr. Shenassa suggested a procedure, told my father he would be there the next day,told staff not to feed him or give him water, only to reschedule again, & again, and then have an associate of his show up 24hr late to say there is no way this procedure can be done. My father suffered, was dehydrated and went 24hr without food or water, as a result of this Dr.
What went well
No results
What could be improved
No results
Edwin in Glendale, CA – Dec 22, 2015