Dr. Barbara Montford, MD
Urology•Female•Age 62
Urologic Care, and More
Barbara Montford MD PA
1190 Nw 95th St Ste 106 Miami, FL 33150Dr. Barbara Montford, MD is a Urology Specialist in Miami, FL and has over 37 years of experience in the medical field. Dr. Montford has more experience with Urologic Care than other specialists in her area. She graduated from Johns Hopkins U, School of Medicine medical school in 1984. She is affiliated with medical facilities such as Jackson Memorial Hospital and Memorial Hospital West. Be sure to call ahead with Dr. Montford to book an appointment.
Dr. Montford's Reviews
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What went well
- Explained conditions well (5)
- Listened & answered questions (5)
- Trusted the provider's decisions (5)
What could be improved
- Difficult to schedule appointment (21)
- Staff wasn't friendly (20)
- Appointment was rushed (19)
Reply Flag
the Receptionist or nurse was rude Tasha and she is not good to deal with patients. She should work in another place.
Dr Montofford was nice and proffesional, but she need to get rid of assistants that are inept for this job
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jul 25, 2019
Reply Flag
I called to schedule my son an appointment and her staff was very rude and unprofessional. I was place on hold several times as if they were clueless on how to book an appointment. They finally provided an appointment but failed to get any information from me, how would they know who's the appointment for, I basically had to ask and answer questions as if I was the one working in the office. Nevertheless I found another Urologist. Dr. Montford needs to get rid of those young girls.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Shaunte thomas in Miami, FL – Oct 03, 2018
Reply Flag
Dr. Montford performed a radical prostatectomy on me in 1998. All of my cancerous tissue was removed and yearly tests have not shown any recurrence as evidenced by PSA measurements that have been negligible.
What went well
- Wait times
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
David in Valrico, FL – May 19, 2018
Reply Flag
This physician is taking advantage of the limited number of specialists in her field and does very well as she pleases in terms of time management (or lack their of) and showing care and respect to patients. She will have you waiting about a month for an appointment, and over an hour to see her. Her staff doesn’t give good customer service and has a lack of attention to detail or phone courtesy. If I acted this way or an employee acted how she does I would have them on a PIP or fire them.
What went well
No results
What could be improved
No results
Mar 06, 2018
Reply Flag
Her staff are the rudest most unprofessional people. My dad had a prostate biopsy done by her "technician" and ended up with sepsis. I called to ask to speak with her and her staff said she was not available--- the office manager got on the phone after I had been on hold for 10minutes started yelling at me that he never heard of a blood infection before.
Shameful poor patient care and customer service.
What went well
No results
What could be improved
No results
Mae in Miami, FL – Jan 18, 2017
Reply Flag
My son had an appointment to see her. I waited almost 2 hours in a very small lobby area for her receptionist to tell me that she is not in yet and everyone in the lobby are here before you and need to see her as well.
What went well
No results
What could be improved
No results
Katia Nestan in Hollywood, FL – Dec 22, 2016
Reply Flag
The front office scheduler, Jose, is impatient, rude, and unaccommodating. In fact, his tone made me think I'd called the wrong number. I explained that my husband was passing a kidney stone, and so I asked to speak with the doctor or the office manager for advice about an appointment. Jose indicated no one besides him was available and would not initially take my message. When he finally did, he told my call may not be returned.
What went well
No results
What could be improved
No results
Amanda M in Hollywood, FL – May 18, 2016