Dr. Astrid Gutsmann, DO

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Family Medicine | Female

Doctor Caring 411 E McDermott Dr Allen, TX 75002 Get Directions
Dr. Astrid Gutsmann, DO
Dr. Astrid Gutsmann, DO is a family medicine doctor who practices in Allen, TX. She is 53 years old and has been practicing for 15 years. Dr. Gutsmann is affiliated with Texas Health Presbyterian Hospital Allen.

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Dr. Gutsmann's Experience

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Background Check

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Education

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Gutsmann

Dr. Gutsmann accepts 7 insurance carriers

Dr. Gutsmann is now accepting new patients

Affiliated Hospitals

Hospital Quality
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Dr. Gutsmann's Reviews

Likelihood of recommending Dr. Gutsmann to family and friends
3.2
based on 51 total reviews (10 with comments)
Dr. Gutsmann's Performance
  • Trustworthiness
    VERY GOOD
  • Explains condition(s) well
    VERY GOOD
  • Answers Questions
    VERY GOOD
  • Time well spent
    VERY GOOD
Office & Staff Performance
  • Scheduling
    GOOD
  • Office environment
    GOOD
  • Staff friendliness
    GOOD
  • Average wait time
    31 to 45 minutes
Patient Comments (10)
in Allen, TX |
I have been using her practice for several years. She has always provided excellent care
Mckinney, TX |
I finally found a doc who listens and validates my concerns, then works with me to find answers and find solutions.
Melissa, TX |
Dr. Gutsmann is a life saver! I'm 71 years old and she is by far the best doctor I have ever had any experience with.
Mckinney, TX |
Dr Gutsmann does not listen, she wastes your time by not communicating well with the rest of her staff, thus the same questions are asked from multiple people. Her entire staff is forgetful, unprofess and cannot listen to concise, clear directions/requirements. I had to call them over 10 times in one week to get the results of a regular physical exam. It took over 3 hours to just get ONE physical exam done, and even then, they forgot to do one test, so I had to come back again the next day.
in Little Elm, TX |
Best Thyroid Doctor in Dallas. I have seen them all, despite the sometimes sluggish wait, once you get in, its worth the wait.
in Texas |
I have seen Dr. Gutsmann for years and believe that she is a very knowledgable physician; however, now I feel like I am just another patient. Previously it felt that she really did care about what my symptoms were, how I was feeling, and listened to my concerns, but now it seems like I get the same old responses and medication treatments. the wait to be seen is ridiculous (on a good day I only wait 75 minutes) and the office staff is extremely rude and unorganized.
in Plano, TX |
Unfortunately, all the reviews about rude support staff is true. I went to see Dr. Gutsmann based on a friend who was helped by her. True, Dr. Gutsmann is a good doctor. However, her admin staff, are all incompetent. Phone calls are never returned. They ignore you in the waiting room. Wait times are 30min if you are lucky. Most of the time, it's over an hour. No reasons are given. Her nurses are not friendly. I am contemplating switching doctors because of her support staff.
in Allen |
My last appointment was a 50 minute wait and another 15 minutes waiting in the exam room. When I asked the front desk if this is normal...she replied, we have several patients that are really sick. I feel that the doctor was in a rush to get me out the door and did not explain my results. My last 3 appointments have all taken 30-40 minutes. It also seems that don't keep to the schedule appointments scheduled.
in allen Tx |
On average the wait is 40 minutes to an hour. It doesn't matter if you have an appointment, walk-ins seem to be a priority!
Worst office ever! It takes them 2 days to return your call so you can make an appointment, if they ever call you back. Then, it's several days before they can see you. When you finally get in, they make you wait forever! The doctor is actually very good, but not worth the poor customer service
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Dr. Gutsmann's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  No board certification on record with Healthgrades
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Texas.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Conditions Treated

Dr. Gutsmann does not have any conditions listed. If you are Dr. Gutsmann and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    UNIV NORTH TX HLTH SCI CTR COLL OF OSTEO MED

    Graduated in 2002

  • Residency Hospital
    Parkland Ut Swstn

    Completed in 2005

Languages Spoken

  • English
  • German

Memberships &
Professional Affiliations

Dr. Gutsmann does not have any memberships or affiliations listed. If you are Dr. Gutsmann and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

Dr. Gutsmann does not have any procedures listed. If you are Dr. Gutsmann and would like to add procedures you perform, please update your free profile.