Dr. Ashley Balaker, MD

Ear, Nose, and ThroatFemaleAge 41

Ear, Nose, and Throat

Dr. Ashley Balaker, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Laguna Hills, CA and has over 15 years of experience in the medical field. She graduated from Usc-Keck Sch Med Lac/Usc Med Ctr in 2007. She is affiliated with medical facilities such as Children's Hospital Of Orange County and Hoag Hospital Newport Beach. Her office accepts new patients and telehealth appointments.

Dr. Ashley Balaker, MD

Head and Neck Associates of Orange County

24411 Health Center Dr Ste 370 Laguna Hills, CA 92653
Accepting new patients
Telehealth services available
Telehealth services available

Accepting new patients

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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Balaker's experience treating your condition or procedure

Dr. Balaker's Top Procedures and Conditions

Treatment Frequency
Allergic Rhinitis
very high
very high

Treatment Frequency

Dr. Balaker treats Allergic Rhinitis more than 98% of her peers

Dr. Balaker treats this condition more than 98% of her peers

Vertigo
very high
very high

Treatment Frequency

Dr. Balaker treats Vertigo more than 98% of her peers

Dr. Balaker treats this condition more than 98% of her peers

Rating Includes other areas of care:

  • Benign Paroxyzmal Vertigo of Childhood
  • Benign Positional Vertigo
  • Central Vestibular Vertigo
  • Migrainous Vertigo
Dizziness
very high
very high

Treatment Frequency

Dr. Balaker treats Dizziness more than 98% of her peers

Dr. Balaker treats this condition more than 98% of her peers

Dr. Balaker's conditions and procedures:

  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Allergic Reaction
  • Allergic Rhinitis
  • Allergies
  • Autoimmune Diseases
  • Bell's Palsy
  • Big Ears
  • Broken Nose
  • Cancer
  • Cholesteatoma
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Infection
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Cancer
  • Eustachian Tube Dysfunction
  • Evaluation and Treatment of Sleep Disorders
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Glomus Tympanicum Tumor
  • Glomus Vagale Tumor
  • Head and Neck Cancer
  • Head or Neck Lump or Swelling
  • Hearing Loss
  • Hearing Loss Due to Noise
  • Hoarse Voice (Dysphonia)
  • Hyperacusis
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngitis
  • Larynx Conditions
  • Leukoplakia
  • Loss of Smell and-or Taste
  • Loss of Taste
  • Malignant Otitis Externa
  • Maxillary and Malar Fractures
  • Meniere's Disease
  • Motion Sickness
  • Nasal Obstruction
  • Nasal Polyp
  • Nerve Sheath Tumors
  • Nosebleed
  • Oral Cancer
  • Otitis Media
  • Otorrhea
  • Otosclerosis
  • Otosclerosis, Familial
  • Outer Ear Infection
  • Parathyroid (Gland) Disease
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Perforated Eardrum
  • Perilymph Fistula (PLF)
  • Pharyngitis
  • Postnasal Drip
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Disorders
  • Sinusitis
  • Sjögren's Syndrome
  • Sore Throat
  • Throat Cancer (Nasopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Disease
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillitis
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wheezing

Insurance Check

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Dr. Balaker accepts

Accepted insurance can change. Please double-check when making an appointment.

(949) 364-4361

Dr. Balaker accepts the following insurance:

Aetna
Aetna HMO
Basic HMO
Choice Plus POS II
Anthem
Advantage-CA HMO
Advantage-CA PPO
Blue Cross (CACare) - Individual-CA HMO
Blue Cross (CACare) - Large Group-CA HMO
Blue Cross (CACare) - Small Group-CA HMO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Blue Cross-CA HMO-POS
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze Select (Select PPO/ Small Grp)-CA PPO
Bronze Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health Custom Advantage-CA HMO
Dignity Health EPO / PPO-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (CaliforniaCare HMO/ Small Grp) HMO
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Gold Select (Select / Small Grp)-CA HMO
Gold Select (Select PPO/ Small Grp)-CA PPO
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
National (BlueCard Basic) PPO
National (BlueCard) PPO
PERS Select-CA HMO
PERS Traditional-CA HMO
Platinum (CaliforniaCare HMO/ Small Grp) HMO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Platinum Select (Select / Small Grp)-CA HMO
Platinum Select (Select PPO/ Small Grp)-CA PPO
Priority Select-CA HMO
Select (PERS Select Providers)-CA PPO
Select Plus-CA HMO
Select-CA HMO
Select-CA PPO
Silver (CaliforniaCare HMO/ Small Grp) HMO
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver Select (Select / Small Grp)-CA HMO
Silver Select (Select PPO/ Small Grp)-CA PPO
Silver Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
USC Plan (Two Tiered Network)-CA HMO
Vivity-CA HMO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
Priority Select HMO
Select PPO
Blue Shield of California
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Greater Newport Physicians
Health Net
Heritage Provider Network
Humana
Choice Care PPO
Medicare
Memorial Healthcare System
Monarch Healthcare
MultiPlan
MultiPlan PPO
Oscar Insurance Corporation
PHCS
Tricare
UnitedHealthCare
United Healthcare

Dr. Balaker's Reviews

Likelihood to recommend Dr. Balaker

3.4

Based on 21 ratings

5 Stars
57.142857142857146%
(12)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
9.523809523809524%
(2)
1 Star
33.333333333333336%
(7)
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Dr. Balaker
What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Very likely
Excellent. I had been treated for sinus infection for a year things got worse. She diagnosed with inflammation not infection and with proper drugs cleared it up.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marcia – Jul 18, 2022
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Reply
Awful, no bedside manners
My gf and I went to this Dr. after discovering a lump on her neck. This ended up being Thyroid Cancer. Dr. Balaker was the one who broke the news and I will never forget how uncaring she was while delivering the news. During that same appointment she was talking about our next steps and how she was going to refer us to a surgeon.. well that NEVER HAPPENED! & in the days to follow she was always unavailable for whatever reason. This didn't seem like the kind of news one just sits on so we moved on to another ENT otherwise we would still be waiting! How do you not follow up with your patients after delivering this kind of news? Why work in healthcare if you don't CARE? Its been 4 years and I'm still disappointed with this doctor. We were so young & we relied on her for direction. Horrible experience during a scary time. Would not recommend her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 person found this helpful
Helpful
Irene Z – Apr 27, 2022
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Reply
My toddler has had chronic ear infections and fluid in ears for last 3 months. She has been on 4 different antibiotics and after every dose ends, within a few days all her symptoms come back and gets really sick again with 2 ear infections, high fever, etc. Her PCP gave her a ZPac as a last resort to bring down her 105 fevers &clear up her symptoms. She put in an urgent referral to see Balaker and hoped we would be scheduling a surgery to put in ear tubes while symptoms are cleared up. We go in to see Balaker and she looks in my daughters ears and says they look okay.(Obviously her ears are cleared up-she just finished a ZPac the night before)&just because my daughter had a runny nose she said that she probably has allergies and a sinus problem instead of an ear problem. Ridiculous. She sent us home and said she wants to wait till she gets sick again and for me to go back to my dr again. Waste of time and money. Don’t trust her medical advice. Going to a diff specialist
What went well
  • Appointment scheduling
  • Office environment
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Don’t trust advice – Nov 03, 2021
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Dr. Balaker has impeccable bedside manner and is treats patients like people. She explained my anatomy to me, why she recommended surgery, and answered all my questions regarding care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
B. – Jul 27, 2020
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Reply
Terrible doctor. She has a terrible NP with poor bedside manners. The doctor is also full of herself and doesn't really provide any substantive medical advice. She is just trying to suggest surgery in order to make more money. The other doctors I went in for a consultation did not make any of the aggressive suggestions she did.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jul 26, 2020
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Reply
Poor judgement
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Dec 12, 2019
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Reply
Never informed us she had moved. Disappointed when she said my husband would have pretty good hearing in the ear she operated on. Instead, he is completely deaf in it.l
11 people found this helpful
Helpful
Apr 22, 2019
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Reply
Dr. Balaker did not properly examine my daughter. A patient with chronic purulent otitis media needs to have their nasopharynx examined to determine if adenoids are an issue. She looked in my daughters ears and asked her to say “ahhh” which in no way is an adequate exam. Ear tubes were placed (no adenoidectomy) and my daughter continued to have fevers and nasal congestion. We saw Dr. Balaker again who looked in her ears only (another inadequate exam) and said the ears looked fine and left. We ar
6 people found this helpful
Helpful
Apr 19, 2019
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Excellent, knowledgeable, intelligent, patient! I would definitely refer her over and over again!!! Great with children....
1 person found this helpful
Helpful
Apr 11, 2019
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Reply
DISAPPOINTING SHE FAILED TO DIAGNOSE OR SUGGEST REFERRAL TO APPROPIATE SPECIALTY
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
L Wall in MISSION VIEJO, CA – Nov 03, 2018
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She completely neglected to tell me about two potentially serious issues that were seen on a CT scan. Another ENT told me "Full disclosure...I would have brought it up." To say I am disgusted in my treatment is an understatement. Her front office staff treats you like you are bothering them. All in all....find another doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Sebastian – Jun 28, 2018
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Reply
Dr. Balaker is excellent. I highly recommend her as an ENT physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 09, 2018
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Reply
I brought both my 3yr old fraternal twins for an expert opinion as their doctor diagnosed an ear infection and were prescribed antibiotics. Dr Balaker checked them, noticed they had fluid in both ears on both twins. She advised as it is their first ear infection the ear to drain the fluid and that antibiotics were not necessary. Everybody is quick to simply write up unnecessary antibiotics and move on to the next patient. Dr Balaker was calm,
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Fellner in Irvine, CA – Oct 29, 2016
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Reply
Except the waiting time,everything was good. Dr. was kind and generous.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Akash Gupta in Irvine, CA – May 25, 2016
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About Me

Care Philosophy

Ashley Balaker, M.D. is Board Certified in Otolaryngology and has additional subspecialty training in Otology-Neurotology. After completing her Head and...Read more

Biography

Dr. Ashley Balaker is board certified in Otolaryngology/Head and Neck Surgery and a subspecialist in Otology – Neurotology. She graduated from USC...Read more

Specialties

  • Ear, Nose, and Throat
  • Neurotology
  • Otolaryngology-Head and Neck Surgery
  • Otology

Board Certifications

  • Otolaryngology
  • Otolaryngology-Head and Neck Surgery

Education

2014
California Ear Institute
Fellowship Hospital
2008
Ronald Reagan UCLA Medical Center
Internship Hospital
2007
Usc-Keck Sch Med Lac/Usc Med Ctr
Medical School
2003
University of California, Los Angeles. (UCLA)
Undergraduate School
,

Awards

Frequently Asked Questions

Does Dr. Ashley Balaker, MD offer telehealth services?

Dr. Balaker has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Ashley Balaker, MD accepting new patients?

Dr. Ashley Balaker, MD generally accepts new patients on Healthgrades. You can see Dr. Balaker's profile to make an appointment.

Does Dr. Ashley Balaker, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Balaker accepts your insurance.

What are Dr. Ashley Balaker, MD's top areas of care?

Dr. Balaker frequently treats Allergic Rhinitis, Vertigo, and Dizziness. See all procedures and conditions Dr. Balaker treats.

Where is Dr. Ashley Balaker, MD's office located?

Dr. Balaker's office is located at 24411 Health Center Dr Ste 370, Laguna Hills, CA 92653. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Ashley Balaker, MD?

Find contact information here to make an appointment.

Locations

Head and Neck Associates of Orange County

Head & Neck Associates of Orange County Laguna Hills24411 Health Center Dr Ste 370 Laguna Hills, CA 92653
1

Head and Neck Associates of Orange County

Head and Neck Associates of Orange County18 Endeavor Ste 208 Irvine, CA 92618
2

Orange Coast Head and Neck Surgery

Huntington Beach Office at Hoag Health Center19582 Beach Blvd Ste 270 Huntington Beach, CA 92648
3

South Coast Head and Neck Surgery

Laguna Beach Office31862 Coast Hwy Ste 302 Laguna Beach, CA 92651
4

Affiliated Hospitals

Dr. Balaker is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Children's Hospital Of Orange County

Orange, CA

Hoag Hospital Newport Beach

Newport Beach, CA

85% Patients that would definitely recommend, 15% higher than the national average

16 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2022)

Hoag Orthopedic Institute

Irvine, CA

88% Patients that would definitely recommend, 18% higher than the national average

6 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2020)

Long Beach Memorial Medical Center

Long Beach, CA

77% Patients that would definitely recommend, 7% higher than the national average

3 Awards Received

Miller Children's & Women's Hospital - Long Beach

Long Beach, CA

Providence Mission Hospital Mission Viejo

Mission Viejo, CA

77% Patients that would definitely recommend, 7% higher than the national average

12 Awards Received

Award Highlight: America's 250 Best Hospitals Award™ (2020)

Saddleback Medical Center

Laguna Hills, CA

79% Patients that would definitely recommend, 9% higher than the national average

5 Awards Received