Dr. Arundhati Harati, MD
Texas Health Family Care
400 W Arbrook Blvd Ste 240 Arlington, TX 76014Accepting new patients
Telehealth services available
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Dr. Harati's Reviews
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What went well
- Office environment (16)
- Appointment wasn't rushed (14)
- Staff friendliness (14)
What could be improved
- Appointment was rushed (10)
- Difficult to schedule appointment (7)
- Staff wasn't friendly (7)
Reply Flag
I just had the worst experience I have ever had at a doctor's office. I will never visit Dr. Harati again. I have been her patient for several years, and she came recommended by a friend. My first 2 visits with her were fine, but today was awful. I went online and schedule my annual physical appointment, and there was a box to include any notes. I had been having some breathing issues and included that in the notes. I went to my appointment and was told, by Dr. Harati, that she only had time for the annual physical OR to talk about the breathing issue - she did not have time for both. I tried to explain that I requested both in my appointment request but she said I had to choose one. I chose the breathing issue because I have been concerned about it. She quickly gave me 2 prescriptions and told me I could watch YouTube videos about how to use them. She then said she was going to check for a sample for me. She never returned. Her nurse came in and told me I could leave. I left in tears.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
S. Ridenour – Feb 08, 2021
Reply Flag
I asked why I needed to keep coming back in-person every 3 months, given we're in the middle of a pandemic, my labs are fine, and I just need medication maintenance for a common, nonaddictive antidepressant. She snapped at me and said she has to follow rules to protect her medical license. This is absolutely not true for that type of medication. That was just the last straw after a year of her dismissing my concerns, and the office mismanaging my medication and referral needs early last year.
What went well
- Office environment
- Wait times
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 05, 2021
Reply Flag
I'd hesitate to trust this office. Earlier this year, they cancelled 2 appointments due to Covid precautions. The office then called me in April saying that I could either have a tele-visit, a poor substitute for a yearly checkup, or come in at 6am - neither option worked for me. There was no urgency in the voicemail, so I decided to wait until they were able to see people at more normal times. Cut to September, when I was forced to go off of my beta blocker cold turkey (a health hazard) because apparently it had been a year since my last visit. I would have come in if the person leaving a message in April, or any point after that as a simple courtesy, would have given me that cut-off date, instead of letting 2 prescription requests go unanswered. When I finally got someone on the phone, they expected me to prioritize making an appointment, rather than putting my safety first and filling a mere week's worth of medication in the meantime. It took 11 days to get my prescription approved.
What went well
No results
What could be improved
- Staff wasn't friendly
- Didn't trust the provider's decisions
Disturbed – Oct 28, 2020
Reply Flag
Dr. Harati really cares. Her office is slammed with patients, but she takes the time to listen, actually look at your body (she's an Internist), and give a meaningful diagnosis. The office is always perfectly clean and I am seen promptly. Her office staff are friendly, but like Dr. Harati, seemingly very busy. Good Drs. are hard to find though, so I imagine she and the other Drs and nurses at the practice are in high demand. I have never received anything but professional courtesy at this office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
O. Basham – Sep 15, 2020
Reply Flag
She replaced my previous Dr who I really liked. During my appointment I started asking questions but I guess she was having already a bad morning. Snapped and rudely told me to let her do her job and to be quiet . I was appalled and stunned of just what happened . She later apologized but what I really wanted was to leave and not ever come back. She is a good Dr despise what happened. I thought she likely might need a good long vacation or anger management counseling.
What went well
- Office environment
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
Arlington , TX – Nov 24, 2019
Hello,
It's upsetting to see that your...Read More
Reply Flag
Very good, she treated my elderly brother and did and excellent job of explaining his health problems and options. Excellent support staff.
What went well
No results
What could be improved
No results
Aug 15, 2019
Reply Flag
I did not find this doctor or her staff to be competent. The doctor herself is very unprofessional and lacks communication.
What went well
No results
What could be improved
No results
Robin in Mansfield, TX – Dec 16, 2018
Hello - Thank you for your review and I regret to...Read More
Reply Flag
Arundhati Harati is a very unpleasant individual, she pretends like she cares and she listens to everything you have to say but she does not like to be questioned or challenged. Her office is very poorly managed, the manager Stacey Simpson is an arrogant and ignorant person, who has no care for empathy for the sick patient. Its always hard to make appointment and the front desk staff is just unfriendly and miserable. I won't recommend this doctor to anyone.
What went well
No results
What could be improved
No results
Sajda in Grand Prarie, TX – Dec 13, 2018
Reply Flag
We chose this doctor based on the reviews on here and the 4 plus stars which I believe were all fake. This doctor is highly incompetent and uncaring. Plus her assistant Corina is the same. Hard to make appointment, long wait and bad communication. Over all very disappointing and poor experience.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sardar Ahmed – Jul 16, 2018
Sardar - Thank you for your review and I regret...Read More
Reply Flag
Arundhati Harati is a very unprofessional and she lacks basic ethics of a doctor. She has no respect or regard for her patients.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Damian Martin in Arlington, TX – Jul 06, 2018
Hi Damian - Thank you for your feedback and I...Read More
Reply Flag
Dr.Harati provides excellent care for all her patients. I am happy to recommend her to my family and patients!
What went well
No results
What could be improved
No results
Sheri in arlington, tx – Feb 09, 2018
Reply Flag
She is a wonderful caring Doctor. I have great confidence in her.
She listens well and ask probing questions to fully understand my health.
What went well
No results
What could be improved
No results
Jan N in Arlington, TX – Feb 03, 2018
Reply Flag
Never feels like I'm rushed through the visit. She treats you like a person not just a patient.
What went well
No results
What could be improved
No results
Keller, TX – Sep 15, 2017
Reply Flag
Dr Hs
She has been mine as well as my husband's doctor for over 4 years since she "assumed" the practice of Dr. Su. She is very kind, but strict about your health & medicines. We like her practice as well as her stafff
What went well
No results
What could be improved
No results
arlington, tx – Jul 30, 2017
Reply Flag
AMAZING! She Took the time to really know me. It was like talking to a family member. She genuinely cares for her patients. With her it's not about the money...what a breath of fresh air she is!!
What went well
No results
What could be improved
No results
Yvonne in Mansfield, TX – May 20, 2017
Reply Flag
She is a great and compassionate doctor! I have been taking my aging parents for their follow-up visits and she amazes me the way she communicates and listens to their concerns and address their needs . She takes the time to explain things as if she has all the time in the world. In addition, she also listens to my challenges and assist me in dealing with my aging parents! Overall she is a great doctor and support to the entire family!!!
What went well
No results
What could be improved
No results
Cerlina Quijano in Grand Prairie, TX – Dec 14, 2016
Reply Flag
Dr. Harati is very valuable to me and my family for guidance to good health. I have complete trust in her. I
referred my only child to Dr. Harati and I am very pleased my daughter and her family are now patients of Dr. Harati.
What went well
No results
What could be improved
No results
Phil Lyon in Euless Tx 76040 – Dec 06, 2016
Reply Flag
Dr. Harati is amazing!
What went well
No results
What could be improved
No results
Michael in Grand Prairie, TX – Apr 02, 2016
Reply Flag
I loved my experience she was so comforting I was very scared , professional and nice knows how to put you at ease.
What went well
No results
What could be improved
No results
Dec 17, 2015
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Texas Health Family Care
Other Internal Medicine Specialists
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