Dr. Arturo Casillas, MD

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Dr. Arturo Casillas, MD

Pediatrics | Male

Pediatric Group Central El Paso 1400 N El Paso St Ste E, El Paso, TX 79902 Get Directions
(915) 577-0444

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Care Philosophy

Dr. Casillas specializes in Pediatrics and practices in El Paso, TX. He practices at 2 locations.

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Dr. Casillas' Experience

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Experience Match

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Specialties

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Conditions Treated

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Procedures Performed

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Background Check

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Education

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Casillas

Dr. Casillas accepts 17 insurance carriers

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17 Insurance Carriers Accepted*

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Affiliated Hospitals

Hospital Quality

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Reviewing Dr. Casillas

Dr. Casillas' Review Details
3.5 based on 24 responses
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Key Survey Insights
  • Trustworthiness
     (24)
  • Helpfulness
     (24)
  • Staff
     (24)
  • Scheduling
     (23)
Experience with Dr. Casillas
  • Level of trust in provider's decisions
     (24)
  • How well provider explains medical condition(s)
     (24)
  • How well provider listens and answers questions
     (24)
  • Spends appropriate amount of time with patients
     (23)
Dr. Casillas' Office & Staff
  • Ease of scheduling urgent appointments
     (23)
  • Office environment, cleanliness, comfort, etc.
     (24)
  • Staff friendliness and courteousness
     (24)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (22)
Open Full Survey+
in El Paso tx |
Front desk is horrible, never friendly. I love dr. Casillas but I really don't trust Mrs. Sanchez the PA, she's always in a bad mood and never helpful.
in El Paso, TX |
Worst experience ever!! This is the worst staff possible. All of the ladies are so rude especially the doctor with glasses and blonde hair. Do not recommend at all. Never even got to meet Dr. Casillas because he is never there. I can't stress enough how terrible it is here.
in El Paso, TX |
I had both my children with him and always gave more than 100%. Very knowledgeable, experienced, and noble and compassionate. Truly blessed for having him as my children's pediatrician. Staff was always courteous, professional and caring. Sometimes wait times were a bit long due to the amount of patients, but I knew that each patient needed to be attended thoroughly.
in El Paso |
I liked Dr casillas and his nurse practitioner rosy Sanchez. My son has been a patient f 16 yrs. But ..lately waiting times have been longer than usual. Last time I was there waited2.5 hrs.to see Dr N get a referral. Front desk staff never friendly .when you called or ask in person f something looks like you're bothering them.
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Specialties

  • Pediatrics

Conditions Treated

Dr. Casillas does not have any conditions listed. If you are Dr. Casillas and would like to add conditions you treat, please update your free profile.

Procedures Performed

Dr. Casillas does not have any procedures listed. If you are Dr. Casillas and would like to add procedures you perform, please update your free profile.

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Texas.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Education

  • Residency Hospital
    Tx Tech University Health Science Center

Awards & Recognition

  • Awards & Honors

    Dr. Casillas has no awards or honors listed.

  • Media & Publications

    Dr. Casillas has no media or publications listed.

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Casillas does not have any memberships or affiliations listed. If you are Dr. Casillas and would like to add memberships or affiliations, please update your free profile.

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Dr. Casillas' experience matches your search based on the following criteria:

  • Based on total number of patients treated over the last 12 months
  • Specializes in Pediatrics
  • No board certification on record with Healthgrades
  • No malpractice claims found
  • No sanctions found
  • No board actions found
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Why Does Experience Matter?

Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.

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Patient Satisfaction Results for Dr. Casillas

Overall Patient Satisfaction Score

Dr. Casillas' Office & Staff

Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
31 – 45 minutes

Experience with Dr. Casillas

Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients