Dr. Armando Villarreal, MD

Pain MedicineMaleAge 56

Dr. Villarreal
Accepting new patients
Telehealth services available

Southern Tier Neuromedicine

2180 S Clinton Ave Rochester, NY 14618

Make an Appointment

(585) 276-3616

Dr. Armando Villarreal, MD is a Pain Medicine Specialist in Rochester, NY and has over 31 years of experience in the medical field. He graduated from University Panama School Med medical school in 1990. He is affiliated with medical facilities Highland Hospital and Strong Memorial Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Villarreal to book an appointment.

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Villarreal's experience treating your condition or procedure

Dr. Villarreal's Top Procedures and Conditions

Treatment Frequency
Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. Villarreal treats Osteoarthritis of Spine more than 94% of his peers

Dr. Villarreal treats this condition more than 94% of his peers

Chronic Pain
high
high

Treatment Frequency

Dr. Villarreal treats Chronic Pain more than 94% of his peers

Dr. Villarreal treats this condition more than 94% of his peers

Benign Chronic Pain Syndrome
high
high

Treatment Frequency

Dr. Villarreal treats Benign Chronic Pain Syndrome more than 94% of his peers

Dr. Villarreal treats this condition more than 94% of his peers

Dr. Villarreal's conditions and procedures:

  • Acute Postoperative Pain
  • All Headaches (incl. Migraine)
  • Autonomic Disorders
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Brachial Plexus Palsy
  • Cancer Pain
  • Cervical Epidural Steroid Injection
  • Cervical Facet Joint Injection
  • Cervical Medial Branch Block
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Chronic Postoperative Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Discography
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Epidural Injection
  • Epidural Steroid Injections
  • Facet Block
  • Facet Joint Injection
  • Facet Joint Pain
  • Fibromyalgia
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Injection
  • Knee Disorders
  • Low Back Pain
  • Lumbar Disc Degeneration
  • Lumbar Epidural Steroid Injection
  • Lumbar Facet Joint Injection
  • Lumbar Herniated Disc
  • Lumbar Medial Branch Radiofrequency Neurotomy
  • Lumbar Radiculopathy
  • Lumbar Selective Nerve Root Block
  • Migraine
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Neck Pain
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Blocks
  • Nerve Destruction by Neurolytic Agent
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Pathological Spine Fracture
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Phantom Limb Pain
  • Polyneuropathy
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Radiculopathy (Not Due to Disc Displacement)
  • Radiofrequency Nerve Ablation
  • Reflex Sympathetic Dystrophy
  • Sacroiliac Joint Injection
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Cord Injury
  • Spinal Cord Stimulation
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Disorders
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Steroid Injection
  • Trigeminal Neuralgia
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

Search for your insurance provider

Dr. Villarreal accepts

Accepted insurance can change. Please double-check when making an appointment.

(585) 276-3616

Dr. Villarreal accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Anthem
National (BlueCard) PPO
AvMed
Open Access
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
Open Access
Open Access Plus
EmblemHealth
GHI PPO
Excellus BlueCross BlueShield
Excellus BlueCross BlueShield PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
UnitedHealthCare
Choice Plus POS
Options PPO

Dr. Villarreal's Reviews

Likelihood to recommend Dr. Villarreal

2.4

Based on 25 ratings

5 Stars
28%
(7)
4 Stars
8%
(2)
3 Stars
4%
(1)
2 Stars
0%
(0)
1 Star
60%
(15)
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Leave a review

How likely are you to recommend
Dr. Villarreal
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
I was hesitant to see Doctor Villarreal after reading some of the reviews, but my doctor had recommended him so I went. I was given great treatment and care. Doctor V. and his staff were all attentive and professional. I had a spinal injection and the procedure was thoroughly explained to me and given almost painlessly. Everyone did their utmost to make sure I was taken care of.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 08, 2020
The dr was fine but I only saw him once or twice during the entire time I went to the practice. His nurse, Michelle Dugan, is TERRIBLE. I have many spinal issues in my neck and back and at the time that I was going there I had had one spinal fusion. I was in intense pain 24/7. She just kept prescribing anti inflammatories and antidepressants. I always scheduled my appointments on Friday afternoons as I get out of work early that day. Many times the office would call and cancel my appointments, saying that Michelle wouldn’t be there. One day I went in in agonizing pain, literally in tears, and Michelle told me she wouldn’t help me because I had canceled too many appointments. I had never canceled even ONE appointment. In tears I told her that SHE had canceled all of my appointments and she said “why would I do that?” So I left in tears, agonizing pain, and feeling like she had accused me of just trying to score pills (I wasn’t even on any painkillers the whole time I was going there).
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Macie – Dec 05, 2019
I don't think you could find a doctor that could care any less than Dr Villarreal. His attitude permeates the clinic. The entire staff is demeaning and condescending. It's like they are all pissed off they have to put up with patients. During the prep for my (one and only) procedure, the prep nurse made her disdain of my profession extremely clear.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Farmington, NY – Jun 17, 2019
I read these other reviews and I can hardly believe they are about the same people. My first visit was with Michele and Dr. Villarreal both. I was in a lot of pain, cried the whole time, and was a hot mess. They were very patient with me, explained things more than once, and gave me hope. They took the time to make sure I understood everything. Dr. Villarreal, when he gave me a nerve block, was so gentle I never felt anything. I followed their instructions, and for the first time got some help.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
LW in Baldwinsville, – Feb 04, 2019
Only saw the doc once in a year. Michelle Dugan gave me the run around for a year about injections for my back. She decided on her own I did not need pains any more. Just like that. Even though I have been on them consistently for five years. This woman makes the whole practice look bad. I would not recommend this practice simply because eventually you will most likely have to deal with this hot mess who is so stressed out she will cause you more anxiety. Not make you feel better.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Daisy in fairport, ny – Jan 06, 2017
Dr. Villarreal is very experienced pain specialist. Thoroughly reviewing my chart, I trust the fact that Dr. Villarreal performs the appropriate procedure and refrains from doing unnecessary injections. His long term plan of care is very dependable. His injection technique is gentle and he takes his time. For these reasons, I highly recommend Dr. Armando Villarreal
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Karen V. in Rochester, NY – Dec 15, 2016
My first visit was with Michelle Dugan. She was professional and friendly. She explained MRI findings with me. She explained my options and gave me her suggestions. She was thorough and took a lot of time with me. I was very impressed. I will follow her suggestions and continue on with this group. I only gave the recommendation four stars because I have not yet met Dr. Villarreal. I would give Michelle Dugan five stars if I could.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Margie D. in Conesus, NY – Sep 29, 2016
NP Michelle Dugan is useless. She is demeaning and condescending. Refused to listen to anything I had to say. On second visit said sent Rx to pharmacy to be filled and it wasn't. took 8.5hrs and dozens of calls to fix. A week later called and said had to come in for urinalysis. Showed up and she asked where meds were to be counted. I wasn't told to bring them. Argument ensued and was told that they would not ever be filling a Rx for me again and to leave. Find another doc, this one is useless
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Calvin in Newark, NY – Sep 01, 2016
He has a kinder manner than his NP or PA. She doesn't seem to listen and is patronizing. I never feel well cared for yet am willing to try and do whatever they recommend to help my pain management. The staff in the procedure room is amazing and compassionate. Unfortunately the whole staff is not so. His NP or PA really makes the situation intolerable. He is a great doctor but you have to get treated pretty bad before you get to see him, the price you have to pay. The wait time is excessive.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
3 people found this helpful
Helpful
Jennifier in Rochester, NY – May 01, 2016
terrible staff no one answered phone for 30 mins because i was calling them to tell them i was going to be late ...they finally answered as i was 10 mins away (45 mins after original call to the office) and told me i would have to reschedule after i just drove from buffalo to rochester 70 something miles and i get dismissed unreal ...worst people to talk to on phone ever ..
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
3 people found this helpful
Helpful
upset in Buffalo, NY – Jan 07, 2016
Terrible, he made us feel as if my mother were faking her pain with a very dismissive non believing tone. As we informed him of her extreme discomfort he was looking elsewhere. He pushed her during his physical examination further than she could tolerate. Still acting like she was a hypochondriac. After repeated attempts at making him see she was suffering he finally opens up her chart saw the most recent mri and how her spine was swollen and inflamed.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Dec 28, 2015

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About Me

Biography

Dr. Armando Villarreal, MD is a Pain Medicine Specialist in Rochester, NY and has over 31 years of experience in the medical field. He graduated from...Read more

Specialties

  • Pain Medicine

Board Certifications

Education

2000
Thomas Jefferson University Hospital
Fellowship Hospital
1999
Temple University Hospital
Residency Hospital
1996
Metrop Hosp
Internship Hospital
1990
University Panama School Med
Medical School
,

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

Does Dr. Armando Villarreal, MD offer telehealth services?

Dr. Villarreal has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Armando Villarreal, MD accepting new patients?

Dr. Armando Villarreal, MD generally accepts new patients on Healthgrades. You can see Dr. Villarreal's profile to make an appointment.

Does Dr. Armando Villarreal, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Villarreal accepts your insurance.

What are Dr. Armando Villarreal, MD's top areas of care?

Dr. Villarreal frequently treats Osteoarthritis of Spine, Chronic Pain, and Benign Chronic Pain Syndrome. See all procedures and conditions Dr. Villarreal treats.

Where is Dr. Armando Villarreal, MD's office located?

Dr. Villarreal's office is located at 2180 S Clinton Ave, Rochester, NY 14618. Find other locations and directions on Healthgrades.

What languages does Dr. Armando Villarreal, MD speak?

Dr. Villarreal speaks Spanish and English. View profile to see all.

How can I make an appointment with Dr. Armando Villarreal, MD?

Find contact information here to make an appointment.

Locations

Southern Tier Neuromedicine

Southern Tier Neuromedicine2180 S Clinton Ave Rochester, NY 14618
1

Affiliated Hospitals

Dr. Villarreal is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Highland Hospital

Rochester, NY

72% Patient Experience Rating, 3% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Strong Memorial Hospital

Rochester, NY

71% Patient Experience Rating, 2% higher than the national average

3 Awards Received