Dr. Araceli Castanares, MD

Internal Medicine  |  
Female  |  
Age 55
(17)
Insurances AcceptedSave
Dr. Araceli Castanares, MD
Dr. Araceli Castanares, MD is an internal medicine doctor who practices in Bakersfield, CA. She is 55 years old and has been practicing for 32 years. Dr. Castanares is affiliated with Bakersfield Memorial Hospital and Adventist Health Bakersfield.

Bakersfield Family Medical Ctr

4580 California Ave

Bakersfield, CA 93309

Contact Information
Dr. Araceli Castanares, MD

Dr. Araceli Castanares, MD

Accepted insurance

  • Aetna
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of California
  • Cigna
  • First Health (Coventry Health Care)
  • HealthSmart
  • Humana
  • MultiPlan
  • Principal Life
  • UnitedHealthCare

*Please verify this information when scheduling an appointment.

Learn about Dr. Castanares

Dr. Castanares' Experience

0%ExperienceMatch
Dr. Castanares' experience matches your search based on the following criteria:
  • Based on total number of patients treated over the last 12 months
  • Specializes in Internal Medicine
  • Board certified in Internal Medicine
  • No malpractice claims found
  • No sanctions found
  • No board actions found
1

Specialties

  • Internal Medicine
1

Board Certifications

  • Internal Medicine
    Accredited by: American Board of Internal Medicine*

Background Check

0 Malpractice Claims

No malpractice history found for California.

0 Sanctions

No sanctions history found for the years that Healthgrades collects data.

0 Board Actions

No board actions found for the years that Healthgrades collects data.

Education

  • Cebu Institute Of Medicine
    Medical School | Graduated 1985
  • Jersey City Mc
    Internship Hospital | Completed 1992
  • University Reno Affil Hospital
    Residency Hospital | Completed 1994

Awards & Recognition

Awards & Honors
  • Healthgrades Honor Roll
Media & Publications

Dr. Castanares has no media or publications listed.

Languages Spoken

  • English
  • Spanish

Memberships & Professional Affiliations

Dr. Castanares does not have any memberships or affiliations listed. If you are Dr. Castanares and would like to add memberships or affiliations, please update your profile.

Dr. Castanares' Reviews

Likelihood of recommending Dr. Castanares to family and friends
3.1
based on 17 total reviews (6 with comments)
Dr. Castanares' Performance
  • Trustworthiness
    VERY GOOD
  • Explains condition(s) well
    VERY GOOD
  • Answers Questions
    VERY GOOD
  • Time well spent
    VERY GOOD
Office & Staff Performance
  • Scheduling
    FAIR
  • Office environment
    GOOD
  • Staff friendliness
    GOOD
  • Average wait time
    Over 45 minutes
Patient Comments (6)
in Bakersfield, CA |
Dr. Castanares is excellent at what she does and dedicates time to her patients, on the other hand her office staff is horrible and never gets back to you when they say they'll call back. They were supposed to call another medical office so they could authorize the referral so I could get exams done but they never did. I always have to wait from 2 to 3 hours to be seen by the doctor! I am switching to a different doctor because of the office staff's incompetence.
in Bakersfield, CA |
I've seen Dr. Castanares for many years now but will be finding myself another primary. She is caring and kind but the staff turnovers is high and usually not very competent. Either that or they just don't care. I have to continually call to facilitate refills on my prescriptions. This has gone on for years now. Literally. They overbook so wait time is usually very long. Calling is a nightmare unto itself. The doctor should take care of these problems but does not.
in Bakersfield, CA |
Dr. Castanares is a knowledgable and caring physician, however her office staff, extremely long waiting room times, and lengthy holds when phone calls are made is frustrating. There needs to be more than just an empathetic and caring physician to keep my business. There's plenty of PCP's that offers the whole experience and makes the patient feel valuable. I deserve better treatment so I'm finding another primary care that's office staff and wait times aren't an issue.
in Bakersfield, CA |
Dr. Castanares is an amazing doctor. HOWEVER, her office staff is the WORST staff I have EVER encountered. They are rude, disrespectful, irresponsible, and lazy. Her office manager, I believe his name is Jorge, is unbearable to speak with because of his extremely rude attitude. Every single time I call to make an appointment I end up having to wait 15+ minutes and I constantly get hung up on. On top of that, they bill my insurance way beyond the claims period and expect me to pay for their mista
in Bakersfield, CA |
One of the best informed Dr.'s, she listens to her patients, and takes her time with you. I have recommended family and friends, and they all only have praise for her medical knowledge and bedside matter.
Bakersfield, CA |
She, herself is a 5+, staff a 5 for friendliness but a 2-3 for efficiency. !!!always put on hold for 15 + min and usually have to hang up and call back 1-2 times ! ALWAYS wait 1-2 hrs in waiting room and then up to 30min wait in exam room. If Dr wasn't Sooooo kind,compassionate, very through with diagnosis, tests and treatment .... I would change??
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Now Accepting New Patients
Dr. Castanares accepts 10 insurance carriers
  • Aetna
    Aetna HMO
    Choice Plus POS II
  • Blue Cross Blue Shield
    Blue Card PPO
  • Blue Cross Blue Shield of California
    Advantage Preferred DirectAccess Plus PPO
    Blue Cross Blue Shield of California PPO
    Select Plus HMO
    Select PPO
  • Cigna
    Cigna HMO
    Cigna PPO
    Open Access Plus
  • First Health (Coventry Health Care)
    First Health (Coventry Health Care) PPO
  • HealthSmart
  • Humana
  • MultiPlan
    MultiPlan PPO
  • Principal Life
  • UnitedHealthCare
    United Healthcare

*Please verify this information when scheduling an appointment.

Hospitals where Dr. Castanares has admitting privileges

Adventist Health Bakersfield
2615 Chester Ave
Bakersfield, CA 93301
View Hospital Profile
Bakersfield Memorial Hospital
420 34th St
Bakersfield, CA 93301
View Hospital Profile