Dr. Anil Gupta, MD
Anil K. Gupta, MD, PLC
32121 Woodward Ave Royal Oak, MI 48073Accepting new patients
Telehealth services available
Dr. Gupta's Reviews
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What went well
- Explained conditions well (15)
- Appointment wasn't rushed (14)
- Office environment (14)
What could be improved
- Didn't explain conditions well (9)
- Appointment was rushed (8)
- Office environment (5)
Reply Flag
My son has Down syndrome and is very afraid of doctors. He has seen Dr. Gupta for a few years to have wax removed from his tiny ear canals (which can be painful). The doctor just denied service to my son stating that because he thrashes around he is considered a high risk. My husband holds him during the appointment, so that’s just an excuse not to see him. If my son doesn’t have COVID-19, what’s the “risk”? It’s just discrimination, plain and simple!
Another thing that bothers us about this office is that they sent us to collections for a $35 bill in the middle of the lockdown. Pretty low!
What went well
No results
What could be improved
No results
Kay Cuthrell – Jul 09, 2020
Reply Flag
My daughter has been seeing Dr Gupta every 3 months for several years. She had an appointment in May of this year (2020) to get the wax removed from her ears. Dr. Gupta's office called to cancel her appointment. When I called back to ask why her appointment was cancelled, Dr Gupta himself told me that because of the "virus" he could no longer accommodate her. I told him this confused me as he has been seeing her for years; I asked why he could see other patients, but not her. He said it was because she was in a wheelchair and someone has to bring her. I let him know that I was really upset by this and felt she was being discriminated against because she has disabilities. So, don't bother making an appointment with Dr Anil Gupta if you use a wheelchair. He cannot accommodate you. Or, maybe it's just my daughter he won't treat. Either way, it's blatant discrimination.
What went well
No results
What could be improved
No results
Jun 09, 2020
Reply Flag
Dr. Gupta's staff are unfriendly and unhelpful. Wait times are long, and he and his audiologist have different medical opinions, don't consult each other, and provide conflicting advice and recommendations. They won't release information to parents when the child is a minor unless you go there in person. I took my child there many times and always felt frustrated after.
What went well
No results
What could be improved
No results
Dec 13, 2018
Reply Flag
Had a bill discrepancy with Heather the office manager. She was so unprofessional and one month after she billed me took it to collections. I paid the bill immediately even though I didn't owe it. It's still sitting on my credit report and she hung up on me when I asked her to contact them to have it removed since it's been paid 3 years ago. She was a rude back then and still the rudest person today. One star only for the doctor who gave me a hearing rest I didn't even need.
What went well
No results
What could be improved
No results
Coatesville, PA – Sep 06, 2017
Reply Flag
Went there for the first time today. They could not take me since I did not have an actual insurance card because we are getting new ones. I hadn't pictured of old ones. Every other time this happened at an office it was never a problem. They did not try to accommodate. Also....the office ladies were rude and did not care. Do not recommended this office at all.
What went well
No results
What could be improved
No results
Troy, MI – Feb 16, 2017
Reply Flag
I don't Recommend this doctor for the following reasons:
1. I went to him since I felt I had a hearing problem and he was too rude because I didn't understand the word he was using. Is he a doctor or a Dictator?
2. I got a bill that was a way more than the other doctors and when I called his billing department they said this is what it is . I said can you confirm this over the email and she said I dont have time for that.
3. I waited there for like 1.5 hrs.
4. Worst doctor ever.
What went well
No results
What could be improved
No results
Patient in Royal Oak, MI – Dec 08, 2016
Reply Flag
He's my favorite, always great at what he does, the perfect doctor
What went well
No results
What could be improved
No results
Bethany Cherian in Royal Oak, Michigan – Sep 30, 2016
Reply Flag
dr gupta is great but if you have any billing problems your in trouble heather is unacceptable as an office manager very rude and does not return calls
What went well
No results
What could be improved
No results
carol angove in Royal Oak, MI – Jun 10, 2016
Reply Flag
Overall ok. Front desk staff was average, not very friendly. The waiting time was long (about 40 minutes past my appointment time.
They asked for my copayment before I had even seen the nurse or Doctor. This was off-putting.
Very friendly nurse. The Doctor himself was at first rushed but spent the appropriate amount of time with me.
What went well
No results
What could be improved
No results
John in Fenton, MI – May 26, 2016
Reply Flag
The doctor himself is fantastic but he hires some foolish front desk girls. I called the office 2 weeks ago and took care of my menial 25 dollar co pay and received a terrible, rude voicemail yesterday that if I did not call her back that very day she was sending me to collections for 25 dollars. I called back and then my daughter was crying and I told her I'd call back when my kids were calm. I call back and now I am told that I owe 125 dollars because now I have a 100 dollar statement fee.
What went well
No results
What could be improved
No results
Spring Hill – Mar 17, 2016