Dr. Andrew Konen, MD
Pain Medicine•Male•Age 51
Telehealth services available
Baylor Center Pain Mgmt
3600 Gaston Ave Ste 360 Dallas, TX 75246Dr. Andrew Konen, MD is a Pain Medicine Specialist in Dallas, TX. He is affiliated with Baylor University Medical Center, part of Baylor Scott & White Health. He has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Konen to book an appointment.
Dr. Konen's Reviews
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What went well
- Explained conditions well (42)
- Listened & answered questions (41)
- Trusted the provider's decisions (41)
What could be improved
- Staff wasn't friendly (12)
- Difficult to schedule appointment (11)
- Appointment was rushed (8)
Reply Flag
Dr. Konen was the only Doctor (out of 20+) who was able to identify and properly treat my issues. Dr. Konen’s needle placements are so precise- you sometimes can’t tell where he inserts needles. I owe a life time of gratitude to Dr. Andrew A.Konen and his amazing staff. I would not be here today if not for this professional doctor and his treatment plans.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Martine – Dec 12, 2020
Reply Flag
I saw Dr Andrew Konan for migraines. He prescribed something I’d never heard of before; he called them lollipops. They were Fentanyl lollipops. Upon taking my first one I began spinning and could not walk. I called him and he instructed me to continue on, this was common. I stupidly did as told and within a few short weeks I had a problem- my body craved them, something I’d never experienced before. Months passed and I finally called his office for help and it’s unbelievable probably to you the reader but he refused to speak to me nor see me and his office told me to never call back. I knew I was in trouble and I was scared. Thank God I called/saw my family doctor who listened & cared. I told him everything. I felt I was a bad person, felt so ashamed. Thankfully my doctor made calls & I entered an inpatient detox that same day. I was better in a few days and was told my personality/character was not of a drug seeker. I’ve never abused meds so beware..Dr Konan is dangerous-I swear this.
What went well
No results
What could be improved
No results
B McBride – Jun 13, 2020
Reply Flag
Dr Konen is awesome he is very concerned for anything you have going on and makes sure he listens and schedules what he can to help.
What went well
No results
What could be improved
No results
Terri Reed – Apr 21, 2020
Reply Flag
DO NOT USE THIS OFFICE!!!!
This place has the RUDEST staff I’ve EVER had to deal with!!! Dr Konen doesn’t care what the patient has to say about how his staff treat you as a matter of fact he lets them run the whole place and he hides out in the back! If you want a Dr that cares about YOU DO NOT GO HERE!!!
What went well
No results
What could be improved
No results
Mar 06, 2020
Reply Flag
I’ve been seeing Dr. K for quite sometime he is an amazing Dr. I don’t know what I would do without him. He always treats me like I’m not only his friend but family and that puts me at ease.I have seen ALOT Dr.s but he is by far one of my favorites. I drive hour one way to see him and/or one of the assistant’s every 3 months. The only issue I have is here lately I have to call to get my refills approved via the Dr.s Office after the pharmacy has faxed it over this happens EVERY MONTH ..........
What went well
No results
What could be improved
No results
Sheila Bennight-Jones in Abner , TX – Nov 18, 2018
Reply Flag
Dr Konen is a great dr but his staff leave me feeling like they don’t give a damn. They refused to ask him a question about a prescription that was given to me one day prior. She insisted three times I had to make an appointment to ask him a question. Now it’s been five days that I’ve been waiting on them to schedule an MRI.
What went well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Donna in Seagoville, TX – Sep 25, 2018
Reply Flag
Absolutely awful experience. He’s more than willing to schedule you for a costly procedure but Don’t expect him to be available if you have complications. The staff will not support you either.
What went well
No results
What could be improved
No results
Dec 22, 2017
Reply Flag
Very greatful to have him as my Doc. He is very well trained & has exquisite bedside manners.
He makes you at ease during procedures. Highly recommend him.
What went well
No results
What could be improved
No results
Charles Minton in Dallas, TX – Oct 13, 2017
Reply Flag
I was seeing a top pain Dr who treated me like a drug addict. Fortunately that Dr refused to see me anymore because I got pregnant. My neurologist referred me to Konen. He literally gave me my life back & gave my family their wife/mom back. Dr. Konen treated me like he truly cared about my pain level and quality of life instead of looking at me like a drug addict. He treated me thru my pregnancy & I've been seeing him for 11 years now & will continue to see him. His NP Sarah is AMAZING too!
What went well
No results
What could be improved
No results
Rhonda B. in Mesquite, TX – Jul 15, 2017
Reply Flag
Dr. Konen is without a doubt one of the best doctors we have ever been involved with. He has found the pain problems and without hesitation sent us to other specialist (high quality surgeons and doctors) as needed to treat each problem area. He looks at the whole picture of your health and will work with you in every way possible to help you live a better quality of life. In short, he is just awesome
What went well
No results
What could be improved
No results
The Coopers in Sulphur Springs, TX – Apr 03, 2017
Reply Flag
I would love to give him a 5 star review since he's easily a 5 star dr & one of the most brilliant physicians I've ever met. He saved my life when two neurologists & a primary care dr missed dangerous things. He's kind & funny, your health & overall quality of life is his #1 priority & he has no patience for the incompetence or laziness of others. However he has a contract w/ a mail order pharmacy & your Rx's WILL be dàys or wks late no matter what due to his staff rx rep, a serious problem
What went well
No results
What could be improved
No results
McKinney, TX – Feb 23, 2017
Reply Flag
I have from day one received the best care possible. Dr. Konen is so amazing and understands my health. I wouldn't trade him for nothing. The surgical procedures are definitely a blessing. He knows what he is doing
What went well
No results
What could be improved
No results
Delia in Dallas, TX – Jan 31, 2017
Reply Flag
Dr. Andrew Konen goes beyond the scope of pain management to reach the source of your pain in more ways than one. Best doctor I've ever had. Dr. Konen has given me hope & continues to help me gain quality of life.
Thank you Dr. K!
What went well
No results
What could be improved
No results
TM in Ft Worth, TX – Dec 01, 2016
Reply
Absolute worst Dr. I have ever been to. I suffer from a spinal cord injury from a gun shot wound. I have been in and still am in SEVERE pain from my injury. Dr. Konen performed the trial Electronic Stimulator implant in my back about a year and half ago and it completely FAILED! Dr. Konen was aware of the cyst in have in my spinal canal due to the MRI I insisted I have done and still went in on the lower part of my back where the Cyst is. He punctured it and had to go in somewhere else causi
What went well
No results
What could be improved
No results
Dallas, TX – Jun 02, 2016
Reply Flag
I cannot say enough good things about Dr. Konen and his staff! His knowledge of medicine and compassion for those of us that suffer with chronic pain is incredible. I always feel like I've gotten the best care possible after an office visit or procedure.
What went well
No results
What could be improved
No results
BC in Tyler, TX – Mar 30, 2016
Reply Flag
I have not actually seen Dr. Konen but have seen his P.A. Marcy for maintenance and adjustments on my morphine pump. Marcy was extremely knowledgeable about my device and I was well pleased with her attitude and disposition towards my condition. I realize pain mgmt offices have heard all of the horror stories from patients but she was genuinely concerned for my well being.
What went well
No results
What could be improved
No results
Casey in Mesquite Texas – Jan 17, 2016