Dr. Andrew Konen, MD

Pain MedicineMaleAge 53

Pain Medicine

Dr. Andrew Konen, MD is a Pain Medicine Specialist in Dallas, TX. He is affiliated with Baylor University Medical Center, part of Baylor Scott & White Health. His office is not accepting new patients.

Dr. Andrew Konen, MD

Carl E Noe MD PA

3600 Gaston Ave Ste 360 Dallas, TX 75246 ()
Telehealth services available

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Dr. Konen's Reviews

Likelihood to recommend Dr. Konen

4.0

Based on 52 ratings

5 Stars
67.3076923076923%
(35)
4 Stars
7.6923076923076925%
(4)
3 Stars
1.9230769230769231%
(1)
2 Stars
5.769230769230769%
(3)
1 Star
17.307692307692307%
(9)
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Dr. Konen
What went well
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RecentHighestLowestMost Helpful
Reply
Does anyone actually know how to get to Dr. Konan through his front office staff so you can complain about issues? I've left countless messages asking to speak to him with absolutely no response. Been seeing his office for over a year now and you'd think it would be like clockwork but I still am forced to taper down or run out of meds because of total lack of response. As you can imagine, this puts a ton of strain on a body of anyone but for someone who has fought cancer for 6 years it's crippling!
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Nov 16, 2021
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Reply
I saw Dr. Konen for pain in my neck following cervical disc surgery. Though Dr. Konen was very personable, his staff was not. Also, they do not call you back - it takes repeated calls to get an appointment. Furthermore, they sent me a "patient portal" to "communicate with Dr. Konen" following surgery. I sent multiple messages and none were read or responded to. Extremely disappointing.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
Helpful
May 27, 2021
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Reply
Dr. Konen is a compassionate doctor. My brother and I both see him. He truly cares about his patience’s. We saw several pain doctors before him and they were only interested in money. I am thankful that we found him.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
Helpful
Loretta Wotipka-Riely – Apr 24, 2021
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Reply
Dr. Konen was the only Doctor (out of 20+) who was able to identify and properly treat my issues. Dr. Konen’s needle placements are so precise- you sometimes can’t tell where he inserts needles. I owe a life time of gratitude to Dr. Andrew A.Konen and his amazing staff. I would not be here today if not for this professional doctor and his treatment plans.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Martine – Dec 12, 2020
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Reply
I saw Dr Andrew Konan for migraines. He prescribed something I’d never heard of before; he called them lollipops. They were Fentanyl lollipops. Upon taking my first one I began spinning and could not walk. I called him and he instructed me to continue on, this was common. I stupidly did as told and within a few short weeks I had a problem- my body craved them, something I’d never experienced before. Months passed and I finally called his office for help and it’s unbelievable probably to you the reader but he refused to speak to me nor see me and his office told me to never call back. I knew I was in trouble and I was scared. Thank God I called/saw my family doctor who listened & cared. I told him everything. I felt I was a bad person, felt so ashamed. Thankfully my doctor made calls & I entered an inpatient detox that same day. I was better in a few days and was told my personality/character was not of a drug seeker. I’ve never abused meds so beware..Dr Konan is dangerous-I swear this.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
B McBride – Jun 13, 2020
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Reply
Dr Konen is awesome he is very concerned for anything you have going on and makes sure he listens and schedules what he can to help.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Terri Reed – Apr 21, 2020
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Reply
DO NOT USE THIS OFFICE!!!! This place has the RUDEST staff I’ve EVER had to deal with!!! Dr Konen doesn’t care what the patient has to say about how his staff treat you as a matter of fact he lets them run the whole place and he hides out in the back! If you want a Dr that cares about YOU DO NOT GO HERE!!!
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Mar 06, 2020
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Reply
I’ve been seeing Dr. K for quite sometime he is an amazing Dr. I don’t know what I would do without him. He always treats me like I’m not only his friend but family and that puts me at ease.I have seen ALOT Dr.s but he is by far one of my favorites. I drive hour one way to see him and/or one of the assistant’s every 3 months. The only issue I have is here lately I have to call to get my refills approved via the Dr.s Office after the pharmacy has faxed it over this happens EVERY MONTH ..........
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Sheila Bennight-Jones in Abner , TX – Nov 18, 2018
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Dr Konen is a great dr but his staff leave me feeling like they don’t give a damn. They refused to ask him a question about a prescription that was given to me one day prior. She insisted three times I had to make an appointment to ask him a question. Now it’s been five days that I’ve been waiting on them to schedule an MRI.
What went well
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
8 people found this helpful
Helpful
Donna in Seagoville, TX – Sep 25, 2018
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Reply
Absolutely awful experience. He’s more than willing to schedule you for a costly procedure but Don’t expect him to be available if you have complications. The staff will not support you either.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
12 people found this helpful
Helpful
Dec 22, 2017
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Reply
Very greatful to have him as my Doc. He is very well trained & has exquisite bedside manners. He makes you at ease during procedures. Highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Charles Minton in Dallas, TX – Oct 13, 2017
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Reply
I was seeing a top pain Dr who treated me like a drug addict. Fortunately that Dr refused to see me anymore because I got pregnant. My neurologist referred me to Konen. He literally gave me my life back & gave my family their wife/mom back. Dr. Konen treated me like he truly cared about my pain level and quality of life instead of looking at me like a drug addict. He treated me thru my pregnancy & I've been seeing him for 11 years now & will continue to see him. His NP Sarah is AMAZING too!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
12 people found this helpful
Helpful
Rhonda B. in Mesquite, TX – Jul 15, 2017
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Reply
Dr. Konen is without a doubt one of the best doctors we have ever been involved with. He has found the pain problems and without hesitation sent us to other specialist (high quality surgeons and doctors) as needed to treat each problem area. He looks at the whole picture of your health and will work with you in every way possible to help you live a better quality of life. In short, he is just awesome
What went well
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
7 people found this helpful
Helpful
The Coopers in Sulphur Springs, TX – Apr 03, 2017
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Reply
I would love to give him a 5 star review since he's easily a 5 star dr & one of the most brilliant physicians I've ever met. He saved my life when two neurologists & a primary care dr missed dangerous things. He's kind & funny, your health & overall quality of life is his #1 priority & he has no patience for the incompetence or laziness of others. However he has a contract w/ a mail order pharmacy & your Rx's WILL be dàys or wks late no matter what due to his staff rx rep, a serious problem
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
McKinney, TX – Feb 23, 2017
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Reply
I have from day one received the best care possible. Dr. Konen is so amazing and understands my health. I wouldn't trade him for nothing. The surgical procedures are definitely a blessing. He knows what he is doing
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Delia in Dallas, TX – Jan 31, 2017
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Reply
Dr. Andrew Konen goes beyond the scope of pain management to reach the source of your pain in more ways than one. Best doctor I've ever had. Dr. Konen has given me hope & continues to help me gain quality of life. Thank you Dr. K!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
TM in Ft Worth, TX – Dec 01, 2016
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Reply
Absolute worst Dr. I have ever been to. I suffer from a spinal cord injury from a gun shot wound. I have been in and still am in SEVERE pain from my injury. Dr. Konen performed the trial Electronic Stimulator implant in my back about a year and half ago and it completely FAILED! Dr. Konen was aware of the cyst in have in my spinal canal due to the MRI I insisted I have done and still went in on the lower part of my back where the Cyst is. He punctured it and had to go in somewhere else causi
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
12 people found this helpful
Helpful
Dallas, TX – Jun 02, 2016
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Reply
I cannot say enough good things about Dr. Konen and his staff! His knowledge of medicine and compassion for those of us that suffer with chronic pain is incredible. I always feel like I've gotten the best care possible after an office visit or procedure.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
BC in Tyler, TX – Mar 30, 2016
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Reply
I have not actually seen Dr. Konen but have seen his P.A. Marcy for maintenance and adjustments on my morphine pump. Marcy was extremely knowledgeable about my device and I was well pleased with her attitude and disposition towards my condition. I realize pain mgmt offices have heard all of the horror stories from patients but she was genuinely concerned for my well being.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
13 people found this helpful
Helpful
Casey in Mesquite Texas – Jan 17, 2016
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About Me

Biography

Dr. Andrew Konen, MD is a Pain Medicine Specialist in Dallas, TX. He is affiliated with Baylor University Medical Center, part of Baylor Scott & White Health. His office is not accepting new patients.

Specialties

  • Pain Medicine

Board Certifications

Education

Tx Tech University Health Science Center
Residency Hospital
The Texas A&M University System Health Science Center College Of Medicine
Medical School

Frequently Asked Questions

What other Pain Medicine Specialists practice nearby?

Click here to compare with other Pain Medicine Specialists.

Does Dr. Andrew Konen, MD offer telehealth services?

Dr. Konen has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Andrew Konen, MD's top areas of care?

Dr. Konen frequently treats Chronic Pain, Benign Chronic Pain Syndrome, and Degenerative Disc Disease. See all procedures and conditions Dr. Konen treats.

Where is Dr. Andrew Konen, MD's office located?

Dr. Konen's office is located at 3600 Gaston Ave Ste 360, Dallas, TX 75246. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Andrew Konen, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

1 board action Found
  • Failure to keep adequate medical records (6/16/2017)View details
No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Konen's experience treating your condition or procedure

Dr. Konen's Top Procedures and Conditions

Treatment Frequency
Chronic Pain
very high
very high

Treatment Frequency

Dr. Konen treats Chronic Pain more than 100% of his peers

Dr. Konen treats this condition more than 100% of his peers

Benign Chronic Pain Syndrome
very high
very high

Treatment Frequency

Dr. Konen treats Benign Chronic Pain Syndrome more than 100% of his peers

Dr. Konen treats this condition more than 100% of his peers

Degenerative Disc Disease
very high
very high

Treatment Frequency

Dr. Konen treats Degenerative Disc Disease more than 100% of his peers

Dr. Konen treats this condition more than 100% of his peers

Dr. Konen's conditions and procedures:

  • Acute Postoperative Pain
  • All Headaches (incl. Migraine)
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Brachial Plexus Palsy
  • Cancer Pain
  • Cauda Equina Syndrome
  • Celiac Plexus Block
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Chronic Postoperative Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Epidural Lysis of Adhesions (LOA)
  • Fibromyalgia
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Low Back Pain
  • Migraine
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Destruction by Neurolytic Agent
  • Non-Cosmetic Chemodenervation
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Block
  • Phantom Limb Pain
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Cord Injury
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Stellate Ganglion Block
  • Steroid Injection
  • Trigeminal Neuralgia
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

Search for your insurance provider

Dr. Konen accepts

Accepted insurance can change. Please double-check when making an appointment.

(214) 252-9432

Dr. Konen accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO

Locations

Practice

Carl E Noe MD PA3600 Gaston Ave Ste 360 Dallas, TX 75246
1
12222 N Central Expy Pavillion II Ste 150 Dallas, TX 75243
2

Affiliated Hospitals

Dr. Konen is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Baylor University Medical Center, part of Baylor Scott & White Health

Dallas, TX

79% Patients that would definitely recommend, 9% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)