Dr. Andrea Randell, MD
Capital Regional Medical Group
2770 Capital Medical Blvd Ste 200 Tallahassee, FL 32308Accepting new patients
Telehealth services available
Dr. Randell's Reviews
Likelihood to recommend Dr. Randell
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What went well
- Staff friendliness (51)
- Office environment (50)
- Trusted the provider's decisions (49)
What could be improved
- Appointment was rushed (17)
- Didn't listen or answer questions (17)
- Didn't explain conditions well (16)
Reply Flag
Follow up visit. Dr Randell is very in tune with my health needs and explains things very well.
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 20, 2020
Reply Flag
I have been going to Dr. Randall for a number of years and she is always extremely thorough listens and provides medical answers to my questions.
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Myrtle Bailey – Jul 17, 2020
Reply Flag
Always a pleasure.
What went well
No results
What could be improved
No results
Jul 12, 2020
Reply Flag
My visit was good, Dr. Randell seems to really care about my well being and has my best health interest as her focus.
What went well
No results
What could be improved
No results
W. C. Cooksey – Jul 07, 2020
Reply Flag
Only saw this woman once. She didn't listen to me at all. I explained my need for the medically necessary name-brand drug (which is more expensive). Not only did she ignore me, but when I got home I got an e-mail which said she ordered the generic. I am changing doctors. If I could give her a rating of zero stars, I would.
What went well
No results
What could be improved
- Staff wasn't friendly
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Jun 11, 2020
Reply Flag
Dr. Randell always take her time to listen and answer all my worries and concerns. She details an explain my treatment carefully until I have everything clear. She is on top of all my medical needs.
What went well
No results
What could be improved
No results
Alba – May 12, 2020
Reply Flag
Listens to your needs. Always pleasant.
What went well
No results
What could be improved
No results
May 09, 2020
Reply Flag
I have been a patient of Dr. Randell's off and on since 2013 and she is one of the very few doctors in this state that I totally trust. I feel grateful and lucky to be one of her patients.
What went well
No results
What could be improved
No results
dave – Apr 01, 2020
Reply Flag
During my annual exam, Dr. Randell was comprehensive and responsive, and all her staff members were also professional and efficient. Thanks.
What went well
No results
What could be improved
No results
AF – Mar 21, 2020
Reply Flag
I am a patient of Dr. Randell. She has been my primary physician for a very long time. I really love that she is very knowledgeable and shows excellent care concerning any medical questions I may have. She is a great physician. And her bedside manner is the best!!!
What went well
No results
What could be improved
No results
J. Greer – Mar 02, 2020
Reply Flag
All of my visits to Dr. Randell are fulfilled with very little wait time and she attends to my medical needs to keep me healthy. She’s been my primary since 1989.
What went well
No results
What could be improved
No results
E. Jones – Mar 01, 2020
Reply Flag
Dr Randell has been my physician for almost 20 years and every visit has been nothing short of the best care I could want from a doctor. She is engaging and direct always asking questions to fill in the big picture on my situation. My last visit needed more comfort than care and she helped me leave the office with a smile and a brighter outlook.
In addition I had finished my in town business early and got to the office two hours before my appointment. Surprisingly I was called within 10 minutes. Doctor Randell and her staff got me in and I was able to accomplish more with the rest of my day.
What went well
No results
What could be improved
No results
Preston Lassiter – Feb 25, 2020
Reply Flag
Dr. Randell is a very knowledgeable doctor. She always provides me with the best referrals to specialists whenever needed. She has been my primary care physician for almost 20 years. It is a real comfort to know that I have a doctor that I can count on for whatever I may need.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Marsha Turner – Feb 20, 2020
Reply Flag
The facility is very clean. The reception area is spacious and the administrators at check-in are very courteous, helpful and efficient. Dr. Randell's nurse, Sandra was very knowledgeable and courteous. Dr. Randell came to the patient room within 2 minutes and asked pertinent and in-depth questions, read my latest blood work report and health date to me, made a diagnoses and made a health plan, detailed my action steps for compliance and healing. I am completely satisfied with the doctor–patient relationship and the care I receive.
What went well
No results
What could be improved
No results
William Woodyard – Feb 18, 2020
Reply Flag
Dr Randell is through, personable and friendly. She keeps timely appointments and follows up as needed.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Wilma Lauder – Feb 15, 2020
Reply Flag
She doesn’t rush in and out! She listened to me and we talked about my options!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 11, 2020
Reply Flag
Dr.Randell has proven to me to be a compassionate and attentive person i have noticed that she will spend as much time as needed to listen and evaluate my issues at my age that is very gratifying
What went well
- Trusted the provider's decisions
What could be improved
No results
LEW D WILLIAMS – Feb 04, 2020
Reply Flag
Dr. Randell always shows concern about my medical conditions and my mental state of mind. She listens to what I have to say or questions that I ask. Her staff is very friendly and makes every effort to make me feel confortable.
What went well
No results
What could be improved
No results
Feb 02, 2020
Reply Flag
Dr. Randall is great. Very attentive and caring with her patients.
What went well
No results
What could be improved
No results
Scott H – Jan 27, 2020
Reply Flag
It is extremely difficult to get a return call from anyone in the office even after several attempts. Andre Randall got my FMLA paperwork incorrect after I have just spoken with her about my condition in length during my appointment and having been treated by her for it for 10 years. After finding out that I needed her to fill out FMLA paperwork she became hesitant and referred me elsewhere for continued treatment. I have even caught her nurse in outright lies.
What went well
No results
What could be improved
No results
Jan 02, 2020