Accepting new patients

Dr. Amy Lai, MD

Ear, Nose, and Throat •  Female • Age 53

  8 Reviews
Dr. Lai

North East Otolaryngology Asso

1169 N Main St Ste 5 Bluffton, IN 46714
Accepting new patients

Make an Appointment

(260) 827-4368

Dr. Amy Lai, MD is an otolaryngology (ear, nose & throat) specialist in Bluffton, IN and has been practicing for 20 years. She graduated from Harvard Medical School in 1993 and specializes in ear, nose, and throat.

At a Glance

  • Recent Reviews Reviews made in the last 30 days. See reviews
  • Hospital satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Good patient care Patients said they had exceptional care at this hospital. See hospitals

Insurance Check

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Dr. Lai accepts

Accepted insurance can change. Please double-check when making an appointment.

(260) 827-4368

Dr. Lai accepts the following insurance:

Aetna
Choice Plus POS II
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Sagamore Health Network
Sagamore Plus

Background Check

Healthgrades does not collect malpractice claims information for Indiana
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Lai's experience treating your condition or procedure

Dr. Lai's Top Procedures and Conditions

Treatment Frequency
Earwax Buildup
very high
very high

Treatment Frequency

Dr. Lai treats Earwax Buildup more than 96% of her peers

Dr. Lai treats this condition more than 96% of her peers

Ear Disorders
very high
very high

Treatment Frequency

Dr. Lai treats Ear Disorders more than 94% of her peers

Dr. Lai treats this condition more than 94% of her peers

Allergic Reaction
high
high

Treatment Frequency

Dr. Lai treats Allergic Reaction more than 84% of her peers

Dr. Lai treats this condition more than 84% of her peers

Dr. Lai's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Autoimmune Diseases
  • Bell's Palsy
  • Bone Disorders
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Lip
  • Cleft Lip and Palate
  • Cleft Palate
  • Cleft Palate Repair (Palatoplasty)
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Down Syndrome
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Facial Bone
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision of Tracheal Tumor or Stenosis
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Pharynx Lesion
  • Eyelid Disorders
  • Facial Fracture
  • Fracture
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Glossectomy
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Loss Due to Noise
  • Hoarse Voice (Dysphonia)
  • Hyperacusis
  • Intranasal or Sinus Procedure
  • Laryngeal Cancer
  • Laryngectomy and Pharyngectomy
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Leukoplakia
  • Lip Cancer
  • Lip, Excision or Resection
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Meniere's Disease
  • Nasal Septum Surgery (Septoplasty)
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Peritonsillar Abscess
  • Pharyngitis
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Disorders
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Nasopharyngeal)
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Uvulectomy
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wound Repair

Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

3.5

Based on 8 reviews

5 Stars
62.5%
(5)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
37.5%
(3)

Leave a review

How likely are you to recommend
Dr. Lai?
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Average Reported Wait Time
  • 16 – 30 minutes
Dr. Lai's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Amy Lai, MD
Reply
Dr. Lai is amazing! My first experience was several years ago when I had deep wax buildup in one ear. She preserved until she cleared it! I see her annually for checkups and cleaning. She has my highest recommendation and appreciation. She is also one of the nicest people you’ll ever have for a doctor.
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About Me

Biography

Dr. Amy Lai, MD is an otolaryngology (ear, nose & throat) specialist in Bluffton, IN and has been practicing for 20 years. She graduated from Harvard Medical School in 1993 and specializes in ear, nose, and throat.

Specialties

  • Ear, Nose, and Throat

Board Certifications

Education

1999
Mass Eye and Ear Infirm Harvard Med School
Fellowship Hospital
1998
Mass Eye and Ear Infirm
Residency Hospital
1994
Massachusetts General Hospital
Internship Hospital
1993
Harvard Medical School
Medical School

Languages

  • Chinese
  • Spanish
  • English

Awards

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Lai treats patients.

Learn more

74% Patient experience rating, 5% higher than the national average

70% Patient experience rating, 1% higher than the national average

  • Patient Safety Excellence Award™ (2017)

85% Patient experience rating, 16% higher than the national average

  • Outstanding Patient Experience Award™ (2018)

82% Patient experience rating, 13% higher than the national average

  • America's 250 Best Hospitals Award™ (2019)
  • Outstanding Patient Experience Award™ (2019, 2018, 2017)