Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
I am a Board Certified Internist having finished my training at UCLA in 1979. Since then I have mostly practiced Internal Medicine in the Santa Monica area. I believe that the form or style of care should always be dictated by the patient; not the physician.