Dr. Alice Chu, MD

RheumatologyFemaleAge 64

Dr. Alice Chu, MD is a Rheumatology Specialist in Clifton, NJ and has over 34 years of experience in the medical field. Dr. Chu has more experience with Osteoporosis & Screening and Arthritis & Arthropathy than other specialists in her area. She graduated from Korea University, College Of Medicine medical school in 1987. She is affiliated with medical facilities Holy Name Medical Center and Saint Joseph's University Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Chu to book an appointment.

Dr. Chu

New Life Rheumatology Center

889 Allwood Rd Clifton, NJ 07012
Accepting new patients

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Compare Dr. Chu with our nearby Rheumatology Specialists at Saint Barnabas Medical Center.

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Dr. Chu's Reviews

Likelihood to recommend Dr. Chu

2.7

Based on 42 ratings

5 Stars
33.333333333333336%
(14)
4 Stars
7.142857142857143%
(3)
3 Stars
2.380952380952381%
(1)
2 Stars
9.523809523809524%
(4)
1 Star
47.61904761904762%
(20)
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How likely are you to recommend
Dr. Chu?
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What went well
No reviews yet
What could be improved
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RecentHighestLowestMost Helpful
Reply
She’s the best rheumatologist I had.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 29, 2020
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Nothing about helping patient-all about $. My current rhumetologist told me I basically sent Dr. Chu's son to college. Currently off all meds and pain free. The difference a good doctor could make. Would NEVER trust her or her referrals again.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
SB – Jul 13, 2020
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The most unprofessional office I’ve ever been to. From scheduling an appt to getting a refill, just a complete disaster. Will never go back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Alicia Rodriguez – Mar 23, 2020
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Dr. Chu is amazing. I've been a patient for a very long time. She's all a doctor should be. New medicine mixed with old world medicine and a good listener. The only downfall lately is the Staff. The office manager Evee is the greatest. Now if the rest of the office staff could follow it would be a complete package. They are inconsistent with messages and forget about pharmacy. One day they will be on the other end and will see how it feels. Without the patients they wouldn't have a job.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 16, 2019
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Worst experience ever! She is not considerate, 0 care for her patients. My mother has been suffering with rheumatoid arthritis. At first visit, Dr Chu did not explain her opinion of her condition, she just gave an injection without even sanitizing with alcohol. Second visit Dr was upset at my father who complained of the Dr's inattentive behavior towards my mom and started yelling at the elderly couple and told them never to come back. Crazy... my faith in humanity has been challenged.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Chris kim in Hackensack , NJ – Feb 25, 2019
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WARNING!!!!!!!! Stay away from this doctor's office at all cost. I am totally disgusted and shocked at the level of incompetence and disrespectfulness from the staff to the doctor. I will NEVER/EVER go back to this doctor, even if they paid me. Absolutely, no consideration for patients concern and health from the treatments that had more or less adverse side-effects than remedies. Please make sure to absorb this negative comment and spread it to as many people as possible!!!!!!!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Hackensack, NJ – Sep 26, 2018
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Was a patient for close to 20 years; like others have said, put up with rude and incompetent staff, ridiculously long waiting times (more than an hour) and overbooking of appointments. Twice waited over an hour and the doctor wasn't even in yet for appointments that started 9:00am and walks in at 10:00am. Not professional at all.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Wayne, NJ – Sep 12, 2018
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Reply
Dr. Chu is a blessing to me. When I first came to see her, I could barely walk. She provides the best care for ALL her patients. I’m lucky to have found her. Thank you Dr. Chu for caring so much to all your patients!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Grace in Secaucus NJ – Apr 28, 2018
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Reply
Incomplete! All she cares about is flashy conferences to bring more money to her pocket! She doesnt listen & flat out told me she couldnt do anything else & said other doctors will not give diagnosis!! I told her i had many complications provided copies of all other doc labs etc & she told me i had to loose weight disgusted & shocked saying my face is so slim. ! I have GI ISSUES?!?!?! I barely eat due to no appetite & have told her how stressful these symptoms among inflammation & joint pain.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
UNION CITY – Apr 04, 2018
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One of the worst clinics, the staff is beyond rude. Always late with everything and never apologises for anything. Keeps putting the blame on her patients and discusses people's sensitive information out in the corridor, where everyone can hear it. I'm happy I found a rheumatolist elsewhere even if it's further from where I live.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Emma in Sheffield, SHF – Aug 09, 2017
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I like her because she is very knowledgeable and even though she is not from my network and completely out of my area. I have been very patient for years for all the mistakes her staff have done, not to mention that you have to wait for the doctor over an hour past your appointment time. However, her staff is very rude and unprofessional except her PAs and Angel (phlebotomist) who is an angel and very nice guy. All the mistakes they make, they blame the patient. Over and over I saw many patient
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
2 people found this helpful
Helpful
Clifton, NJ – Aug 01, 2017
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Reply
One of the worst clinics to treat rheumatism. They charge 1$ per paper copy if you want to get your file. The doctor is ignorant and does not take your concerns into consideration. People avoid this at all cost! They keep pushing contraceptics even if you say that it doesn't work for you. Whenever you want to get an appoinment or request an inquiry on your test results, the doctor is unavailable. There are many places in NY that will work for you. They worsened my condition don't let it happen
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Paul in New York – Jul 31, 2017
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Dr. Chu's Ft Lee office feels like a factory. Overbooks appts so patients wait an hour to see her for 5 mins- and she is strict about those 5 mins. On my last visit, she literally just left the exam room without saying anything so I had no idea that we were done. She doesn't seem to care about her patients or their experience with her. Why force ppl to wait 1 hr in the office just to go over blood test results? Hard for the elderly to wait there for long periods of time. No kindness or respect.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Cliffside Park, NJ – Jul 27, 2017
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The staff kept my mother waiting for 3 hours the only reason she was called in was because the Dr realized she was there waiting. There was no apology from anyone. She was also hospitalized for becoming anemic and the Dr failed to recognize the tren, treat or recommend she see someone for treatment. The Dr and the office are substandard at best.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Clifton, NJ – May 17, 2017
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Reply
I love Dr Chu!!! Not only did she catch a diagnosis for me, that several doctors had missed, but, she really cares about improving my health. She has also been willing to work with the various insurance companies that I've had in the past two years, (no small feat!). Honestly, the thing I like best about her is that it feels like we are in partnership to improve my health. She respects my concerns and answers my questions thoroughly and is very generous. (And a seriously snazzy dresser!!)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
S.S. in Edgewater, NJ – Apr 21, 2017
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She diagnosed me with Lupus 2 years ago and I haven't seen her since. I have only seen her physician's assistant; Who is very nice, but has done nothing at all to help me. The front desk staff is completely incompetent and rude. I have called four times for them to send me my medical records and they still haven't sent them. This last time I called they told me they couldn't find my chart. Are you serious? I'm there every 4 months and you can't find my chart?? I'm done with this practice
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
Lori in Clifton, NJ – Oct 14, 2016
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Reply
Alice Chu is a wonderful doctor. She’s truly compassionate, caring and very supportive. She understands her patients and works to ease their pain and suffering. Because she is sympathetic to all aspects of her patients’ needs and care, she is willing to work with her patients on all issues even financial. Alice Chu is a rare gem. A remarkable doctor. I highly recommend her services.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Sharon C in Clifton, NJ – Aug 30, 2016
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Reply
Dr. Chu is a great doctor but my experience with her staff has not been good. For that alone, I will not be returning and switching doctors. I found them not helpful or empathetic to the patient.
What went well
  • Office environment
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
17 people found this helpful
Helpful
Jane Doe in Caldwell, NJ – Apr 22, 2016
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About Me

Biography

Dr. Alice Chu, MD is a Rheumatology Specialist in Clifton, NJ and has over 34 years of experience in the medical field. Dr. Chu has more experience with...Read more

Specialties

  • Rheumatology

Education

1987
Korea University, College Of Medicine
Medical School

Languages

  • English
  • Korean

Frequently Asked Questions

What other Rheumatology Specialists practice nearby?

Click here to compare with other Rheumatology Specialists.

What are Dr. Alice Chu, MD's top areas of care?

Dr. Chu frequently treats Osteoporosis & Screening and Arthritis & Arthropathy. See all practice areas where Dr. Chu specializes.

Where is Dr. Alice Chu, MD's office located?

Dr. Chu's office is located at 889 Allwood Rd, Clifton, NJ 07012. Find other locations and directions on Healthgrades.

What languages does Dr. Alice Chu, MD speak?

Dr. Chu speaks Korean and English. View profile to see all.

Does Dr. Alice Chu, MD offer telehealth services?

Dr. Chu has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Alice Chu, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for New Jersey
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Chu

Based on treatment records, we have identified the following as areas of care that Dr. Chu treats more often than their peers. If you are unsure whether Dr. Chu treats other conditions, please contact the office at (973) 778-6800.

Osteoporosis & Screening

Osteoporosis specialists diagnose and treat conditions characterized by low bone density and bone weakness, such as osteoporosis and osteopenia.Compare with other Osteoporosis & Screening specialists.

Dr. Chu is experienced in the area of Osteoporosis & Screening. See the graph below to learn more about her experience.

Based on claims data for 2 conditions and procedures

Treatments
Dr. Chu
Similar Providers
Osteoporosis
Osteoporosis Screening
Osteopenia
Normal
Frequency
High
Frequency
Very High
Frequency

Arthritis & Arthropathy

Arthritis and arthropathy specialists diagnose and treat diseases such as rheumatoid arthritis, psoriatic arthritis, osteoarthritis, and ankylosing spondylitis that damage joints, causing pain, stiffness and swelling.Compare with other Arthritis & Arthropathy specialists.

Dr. Chu is experienced in the area of Arthritis & Arthropathy. See the graph below to learn more about her experience.

Based on claims data for 23 conditions and procedures

Treatments
Dr. Chu
Similar Providers
Arthritis
Psoriatic Arthritis
Osteoarthritis of Knee
Osteoarthritis
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. Chu's experience treating your condition or procedure

Dr. Chu's conditions and procedures:

  • Achilles Tendinitis
  • Ankylosing Spondylitis
  • Antiphospholipid Syndrome (APS)
  • Arthritis
  • Arthropathy Associated With Reiters Disease
  • Behçet's Disease
  • Bone Density Scan
  • Bursitis
  • Carpal Tunnel Syndrome
  • Chondrocalcinosis
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Classic Polyarteritis Nodosa
  • Cutaneous Lupus Erythematosus
  • De Quervain's Disease
  • Degenerative Disc Disease
  • Dermatomyositis
  • Difficulty With Walking
  • Dry Eyes
  • Dual-Energy X-Ray Absorptiometry (DEXA) Scan
  • Dupuytren's Contracture
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Fever
  • Fibromyalgia
  • Goodpasture's Disease
  • Gout
  • Hammer Toe
  • Hepatitis B - Immune Response
  • Immune Thrombocytopenic Purpura (ITP)
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Fluid Test
  • Joint Pain
  • Juvenile Chronic Arthritis
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Low Back Pain
  • Lupus
  • Lyme Disease
  • Malaise and Fatigue
  • Muscle Weakness
  • Musculoskeletal Function Test
  • Myofascial Trigger Point Injection
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peripheral Nerve Block
  • Plantar Fasciitis
  • Polymyalgia Rheumatica (PMR)
  • Polymyositis
  • Psoriatic Arthritis
  • Quantitative Sensory Test (QST)
  • Raynaud's Disease
  • Reiter's Syndrome (Reactive Arthritis)
  • Rheumatoid Arthritis
  • Sarcoidosis
  • Scleroderma
  • Shoulder Impingement Syndrome
  • Sjögren's Syndrome
  • Spondylitis
  • Steroid Injection
  • Stiff-Man Syndrome
  • Still's Disease
  • Systemic Chondromalacia
  • Systemic Sclerosis
  • Systemic Vasculitis
  • Trigger Finger
  • Trigger Point Injection
  • Ultrasound, Musculoskeletal
  • Vasculitis
  • Viscosupplementation With Hyaluronate
  • Wegener's Granulomatosis

Insurance Check

Search for your insurance provider

Dr. Chu accepts

Accepted insurance can change. Please double-check when making an appointment.

(973) 778-6800

Dr. Chu accepts the following insurance:

Anthem
National (BlueCard Basic) PPO
National (BlueCard) PPO
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
Humana
Choice Care PPO
QualCare
QualCare HMO
QualCare PPO

Locations

New Life Rheumatology Center

New Life Rheumatology Center889 Allwood Rd Clifton, NJ 07012
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