Horrible customer service and lack of professionalism at this practice. I was referred to Dr. Altahir by my daughter’s pediatrician, thus I felt comfortable in taking her for treatment. However, they don't answer the telephone nor return calls. The NP speaks so softly, one cannot understand her. Even after bringing it to her attention, she had the nerve to state that others have complained. My daughter was not to start a second medication until we received clearance from test results, after calling and calling I did not get a response for 6 days. Then when called back, a different prescription was prescribed. They tried to make it seem like I was confused. I refused to see the NP and would only see Dr. Altahir – I shared all of my concerns and stated that the only reason I was returning was because of the referral. He apologized, but still waiting for a response to an urgent request. Will not return and will certainly let my daughters pediatrician know not to make referrals!

Altahir is fine, but his staff is less than noteworthy. They do not pick up the phone at all.

Loved this place.

Dr. Altahir is very kind and professional, he took his time to listen and understand his patient, his office is easy to deal with and respond fast for any inquiries.

The staff are incompetent. They NEVER return calls. My son has run out of medication several times because the script was written wrong or not sent or something went wrong. They are incapable of fixing things on a first try its frustrating and we will not be going back once I can find a new psychiatrist.

Dr. Altahir is my child's psychiatrist. I could not be more impressed with his work, mannerism, and professionalism. When we first called in and came for the visit, his office staff and the office manager was extremely helpful and nice. We felt comfortable very quickly and continue to be pleased with the service they provide. I highly recommend Dr. Altahir if you are looking for a child/adolescent help! This is the right place to go.

Excellent service really professional Doctor Who knows about his profession that’s what he’s

The doctor is impossible to get in touch with and the front office staff is rude and not helpful. Our son was experiencing major side effects of the medication prescribed and we were unable to get ahold of the doctor to find out what to do for our son. Needless to say, we have since sought care elsewhere.

He’s rude. When I had my appointment with Dr. Altahir he seemed annoyed that I was taking so much of his time and was deeply offensive in asking me if I was transexual multiple times in different ways. I’ve never ever ever gotten that before. I have a males first name, but go by my middle name. I told him that I’m not trans, but he proceeded to ask me if my middle name was my legal middle name. That in itself was extremely concerning and to me, at least, showed a lack of professionalism.

Excellent doctor.