Dr. Alfred Shtainer, MD
Urology•Male•Age 58
Accepting new patients
Advanced Gynecology and Surgery Pllc
1517 Voorhies Ave Ste 1 Brooklyn, NY 11235Dr. Alfred Shtainer, MD is a Urology Specialist in Brooklyn, NY and has over 33 years of experience in the medical field. He graduated from Mount Sinai School Of Medicine Of New York University medical school in 1988. He is affiliated with Mount Sinai Hospital. He is accepting new patients. Be sure to call ahead with Dr. Shtainer to book an appointment.
Dr. Shtainer's Reviews
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What went well
- Appointment scheduling (19)
- Office environment (18)
- Listened & answered questions (17)
What could be improved
- Appointment was rushed (10)
- Didn't trust the provider's decisions (10)
- Didn't listen or answer questions (9)
Reply
Receptionist very rude over the phone when she called to confirm appointment for my child. I understand English but couldn’t understand her accent so I had to ask her to repeat herself and she did so with such an attitude very unprofessional. This was my second visit with my son to the doctor so I wanted to give it another chance but again I felt like rushed like a customer. He didn’t explain my son’s medical conditions and instead told me to go visit a hospital and ask for a pediatric urologist. Didn’t ask me if I had any questions or concerns and even if I did he didn’t seem helpful. It was such a short visit, in and out an on to the next customer because that’s how it felt like a customer not a patient
What went well
No results
What could be improved
No results
May 01, 2019
Reply
He was available at time that my regular urologist was away, but I felt like a "customer" someone to be dealt with and summarily disposed of, not very pleasant. His expertise is good, but his patient interpersonal skills are lacking.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
J.C. – Aug 21, 2018
Reply
I was able to receive Dr. Shtainer on the weekend and avoid going to the ER. His staff is very professional and the facility has all modern technology. He made a diagnosis the same visit and was able to treat me.
I highly recommend this practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 27, 2018
Reply
Dr Shtainer is the best urologist in New York. I highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Carol K. in Queens, NY – Apr 13, 2017
Reply
Very happy and will refer my family and friends!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Matthew D. in New York – Mar 15, 2017
Reply
Dr Shtainer is a very professional physician and a kind human being. I recommend him to all my family and friends.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Irene G. in New York, NY – Jan 22, 2017
Reply
Although there was a slight wait, the Dr. was very attentive, was able to understand my problem, and was very thorough in explaining my options for treatment. I heard he was one of the best urology surgeons, so I found him and made the appointment.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
New York, NY – Sep 20, 2016
Reply
Doctor didn't explain the medical condition, or what kind of medication he is prescribing and didn't even answer the questions and concerns i had with my child's medical condition. The whole visit with the doctor took 5 minutes including ultrasound and the amount of time it took him to send electronic prescription to my pharmacy. The last words from the doctor were you can go now.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Brooklyn, NY – Apr 04, 2016
It is unfortunate that you had less than a good...Read More
Reply
Very dismissive and rude. would not recommend.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Ann B in Rego Park, NY – Feb 25, 2016
We regret that your found your visit to our...Read More