Dr. Alexander Kim, DDS
Otolaryngology-Head and Neck Surgery•Male•Age 51
Kaiser Permanente Garfield Specialty Care Center
5893 Copley Dr San Diego, CA 92111Dr. Alexander Kim, DDS is a Otolaryngology-Head and Neck Surgery Specialist in San Diego, CA. Be sure to call ahead with Dr. Kim to book an appointment.
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What went well
- Wait times (1)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
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I was told to get an ortho surgery to fix an underbite. I was supposed to move the top jaw forward and bottom jaw back. He didn't move the bottom jaw at all, and moved the top way too far forward, it pushed my nose to point up and pulled my ears out. I look teriible and have no feeling in my top jaw... and I looked fine before the surgery. But, my bite is perfect so I guess that's all that matters????
And somehow was still charged the full $40,000. (Insurance covered 70%).
I have since met two people that also went through surgeries with him and they said the exact same thing.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nov 24, 2019