Dr. Albert Lai, MD

Pain MedicineAge 51

Pain Medicine

Dr. Albert Lai, MD is a pain medicine specialist in Placentia, CA and has over 22 years of experience in the medical field. They graduated from St George's University School Of Med in 2000. They are affiliated with Eisenhower Medical Center. Their office accepts new patients and telehealth appointments.

Dr. Albert Lai, MD

Centers of Rehabilitation and Pain Medicine - Placentia

1041 E Yorba Linda Blvd Ste 210 Placentia, CA 92870
Accepting new patients
Telehealth services available

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Telehealth services available

Accepting new patients

Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

3.4

Based on 58 ratings

5 Star
52%
52%
4 Star
9%
9%
3 Star
2%
2%
2 Star
0%
0%
1 Star
38%
38%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Ive been a patient of Dr. Lai's office for many years. Ive been seeing Dr. Daniels for 4 years with time between with other pain management specialist due to Insurance reasons. Hands down this facility has helped me the most with my chronic pain and especially answers. Dr. Daniels is a very smart doctor. The most intelligent out of the other 3 pain specialists I've seen in the past. He's always on time and does a fantastic job. I was about to give up all hope with my horrible nerve damage but Daniels knew what to do with tweaking my current and prescribed another type of medication. For that my husband and I are so thankful to him. Staff members are usually pleasant and very sweet. Especially Paula has ALWAYS been proactive and makes any situation easy for us patients. She's always been very professional and kind when speaking to her and she has always resolved any issues. Thank you again CRPM
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 person found this helpful
Helpful
Deena Callahan – Apr 14, 2021
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Reply
The staff from the top down is beyond professional. They took the time to answer my questions and not make me feel rushed. The appointment time is always within 10 minutes of seeing the doctor from the front desk Tina to the PA Roxanne it is frankly one of the best bedside manners a doctors office can ask for.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
J.Lowe – Feb 23, 2021
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Reply
Focused on ending pain, and offered relief of my lower back pain. Full explained the burning of the nerves, not being a complex surgery, more of a long term ending of the majority of my pain issues
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
James Dorando\ – Jan 27, 2021
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Reply
Paola and Isabel are so helpful -- both superstars. Dr Daniels is an excellent doctor, and very thorough! I highly recommend being treated by Dr Daniels
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aaron M – Jan 19, 2021
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Reply
push a button on the phone from one to eight and hope that someone might get back to you. horrbile staff, cold, uncaring liking going to a g overment office
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
ray katz – Feb 01, 2020
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Reply
I have been seeing Dr. Lai for about 3-4 years and he is wonderful man and explains your treatment always and when I get a shot, he tells me exactly when I will feel the slight pinch. He is very friendly, good staff, and helpful. Dr. Lai is no longer on my HMO plan, but I still use him because I went to two other pain doctors and they were quacks.
What went well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Stuart Goldfine – Oct 06, 2019
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Reply
Looking for a GOOD doctor? Then DON'T come to this doctor or his office. WORST service i have ever recieved from a doctor or his office. I called for eight weeks straight leaving messages for Sofia (she is the one who schedules procedure dates) and even left messages in their general mailbox and still never recieved a phone call back. There is a lack of communication in this office. Collette, the office manager, thinks she knows everything taking place in the office, but does not!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
David in INDIO – Jun 20, 2018
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Reply
Dr.Lai is always asking and wanting me to sale my Works Comp. Ins. He wants me to bill SSDI for Back Injury. I still have go there it sucks.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Robert Baker in Desert Hot Springs, CA – Jun 17, 2018
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Reply
Dr. Lai is excellent. In the last couple of years he has gotten rid of his inept front desk staff and has a great guy in the front now.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Mar 27, 2018
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Reply
Dr. Lai is a good pain management physician, and he knows his stuff. I have always been treated with kindness and caring by him. I have several painful conditions, and he is always patient & understanding. And, if you have back pain - he will diagnose it and treat it. Some doctors can't figure that out, but Dr. Lai will, and you will feel better. I have the utmost respect for him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 people found this helpful
Helpful
JC in Rancho Mirage, California – Jun 27, 2016
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Reply
Horrible doctor. I've been dealing with chronic pain for more than 10 years and never seen an office like his. The office staff will lie and treat you like crap. I seen him for a few years and in that time I was treated like a car payment. Good luck seeing the dr. Most of the time you will see some staff assistant sometimes not even being a nurse. I was charged $300 for mental evaluations I never got and appointments he was never in. I have bogus charges and fired him for it. He's a quack
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
29 people found this helpful
Helpful
Anthony Roberts in Palm Springs, CA – May 27, 2016
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About Me

Care Philosophy

Our goal at Centers of Rehabilitation and Pain Medicine is to restore the patients functional ability, physically, emotionally and socially through a comprehensive...Read more

Specialties

  • Pain Medicine

Board Certifications

  • Physical Medicine & Rehabilitation

Education

2004
Tufts New England Med Center
Residency Hospital
2001
University Of Texas Med Branch Galveston
Internship Hospital
2000
St George's University School Of Med
Medical School
1994
University Of California, Irvine
Undergraduate School

Languages

  • English
  • Chinese
  • Spanish

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Albert Lai, MD?

View contact information to make an appointment.

What other Pain Medicine Specialists practice nearby?

Compare with other Pain Medicine Specialists.

Does Dr. Albert Lai, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What conditions does Dr. Albert Lai, MD treat?

Dr. Albert Lai, MD frequently treats the following conditions: Degenerative Disc Disease, Trigeminal Neuralgia, and Migraine. See more on Healthgrades.

What is Dr. Albert Lai, MD's office address?

Dr. Lai's office is located at 1041 E Yorba Linda Blvd Ste 210, Placentia, CA 92870. You can find other locations and directions on Healthgrades.

What languages is Dr. Albert Lai, MD fluent in?

Dr. Albert Lai, MD is able to speak English, Chinese, and Spanish. View profile to see all.

Is Dr. Albert Lai, MD able to provide telehealth services?

Dr. Albert Lai, MD provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Albert Lai, MD affiliated with any hospitals?

Dr. Albert Lai, MD is affiliated with Eisenhower Medical Center.

How much experience does Dr. Albert Lai, MD have?

Dr. Albert Lai, MD has over 22 years of healthcare experience.

Does Dr. Albert Lai, MD receive good ratings from patients?

There is a star rating of 3.4/5 for Dr. Albert Lai, MD. Patients say that they trusted the provider's decisions and the provider explained conditions well. See all patient feedback on Healthgrades.

Experience and Background Checks

Experience
Background

Background Check

1 disciplinary action Found
  • Unprofessional Conduct (1/23/2019)View details
No malpractice claims found for California
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Lai's experience treating your condition or procedure

Dr. Lai's Top Procedures and Conditions

Treatment Frequency
Degenerative Disc Disease
high
high

Treatment Frequency

Dr. Lai treats Degenerative Disc Disease more than 90% of their peers

Dr. Lai treats this condition more than 90% of their peers

Joint Drainage
normal
normal

Treatment Frequency

Dr. Lai performs Joint Drainage more than 78% of their peers

Dr. Lai performs this procedure more than 78% of their peers

Rating Includes other areas of care:

  • Joint Arthrocentesis
Trigeminal Neuralgia
normal
normal

Treatment Frequency

Dr. Lai treats Trigeminal Neuralgia more than 70% of their peers

Dr. Lai treats this condition more than 70% of their peers

Dr. Lai's conditions and procedures:

  • Degenerative Disc Disease
  • Joint Drainage
  • Trigeminal Neuralgia
  • Arthritis
  • Bone Loss
  • Knee Pain
  • Marfan Syndrome
  • Metatarsalgia
  • Migraine
  • Neck Pain
  • Nerve Diseases
  • Nerve Pain
  • Osteoporosis
  • Sciatica
  • Shingles
  • Tendonitis
  • Vulvodynia
  • Chronic Pain Management
  • Dorsal Column Stimulation
  • Epidural Steroid Injections
  • Medication Management
  • Nerve Blocks
  • Non-Cosmetic Chemodenervation
  • Pain Management
  • Viscosupplementation With Hyaluronate

Insurance Check

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Locations

Centers of Rehabilitation and Pain Medicine - Placentia

Centers of Rehabilitation and Pain Medicine - Placentia1041 E Yorba Linda Blvd Ste 210 Placentia, CA 92870
1

Affiliated Hospitals

Dr. Lai is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Eisenhower Medical Center

Rancho Mirage, CA

81% Patients that would definitely recommend, 11% higher than the national average

23 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2023)

See all Pain Medicine Doctors in Placentia, CA