Dr. Albert Lai, MD

Pain MedicineMaleAge 49

Dr. Lai
Accepting new patients
Telehealth services available

Dr. Allan Wu, MD

72780 Country Club Dr Ste C300 Rancho Mirage, CA 92270

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Dr. Albert Lai, MD is a Pain Medicine Specialist in Rancho Mirage, CA and has over 21 years of experience in the medical field. He graduated from St George's University School Of Med medical school in 2000. He is affiliated with medical facilities Placentia - Linda Hospital and St. Jude Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Lai to book an appointment.

Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

3.4

Based on 58 ratings

5 Stars
51.724137931034484%
(30)
4 Stars
8.620689655172415%
(5)
3 Stars
1.7241379310344827%
(1)
2 Stars
0%
(0)
1 Star
37.93103448275862%
(22)
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How likely are you to recommend
Dr. Lai?
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What went well
  • Explained conditions well (36)
  • Office environment (36)
  • Trusted the provider's decisions (36)
What could be improved
  • Didn't trust the provider's decisions (20)
  • Didn't explain conditions well (19)
  • Didn't listen or answer questions (19)
RecentHighestLowestMost Helpful
Reply Flag
Ive been a patient of Dr. Lai's office for many years. Ive been seeing Dr. Daniels for 4 years with time between with other pain management specialist due to Insurance reasons. Hands down this facility has helped me the most with my chronic pain and especially answers. Dr. Daniels is a very smart doctor. The most intelligent out of the other 3 pain specialists I've seen in the past. He's always on time and does a fantastic job. I was about to give up all hope with my horrible nerve damage but Daniels knew what to do with tweaking my current and prescribed another type of medication. For that my husband and I are so thankful to him. Staff members are usually pleasant and very sweet. Especially Paula has ALWAYS been proactive and makes any situation easy for us patients. She's always been very professional and kind when speaking to her and she has always resolved any issues. Thank you again CRPM
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Deena Callahan – Apr 14, 2021
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Reply Flag
The staff from the top down is beyond professional. They took the time to answer my questions and not make me feel rushed. The appointment time is always within 10 minutes of seeing the doctor from the front desk Tina to the PA Roxanne it is frankly one of the best bedside manners a doctors office can ask for.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J.Lowe – Feb 23, 2021
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Reply Flag
Focused on ending pain, and offered relief of my lower back pain. Full explained the burning of the nerves, not being a complex surgery, more of a long term ending of the majority of my pain issues
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James Dorando\ – Jan 27, 2021
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Reply Flag
Paola and Isabel are so helpful -- both superstars. Dr Daniels is an excellent doctor, and very thorough! I highly recommend being treated by Dr Daniels
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aaron M – Jan 19, 2021
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Reply Flag
push a button on the phone from one to eight and hope that someone might get back to you. horrbile staff, cold, uncaring liking going to a g overment office
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
ray katz – Feb 01, 2020
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Reply Flag
I have been seeing Dr. Lai for about 3-4 years and he is wonderful man and explains your treatment always and when I get a shot, he tells me exactly when I will feel the slight pinch. He is very friendly, good staff, and helpful. Dr. Lai is no longer on my HMO plan, but I still use him because I went to two other pain doctors and they were quacks.
What went well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Stuart Goldfine – Oct 06, 2019
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Reply Flag
Looking for a GOOD doctor? Then DON'T come to this doctor or his office. WORST service i have ever recieved from a doctor or his office. I called for eight weeks straight leaving messages for Sofia (she is the one who schedules procedure dates) and even left messages in their general mailbox and still never recieved a phone call back. There is a lack of communication in this office. Collette, the office manager, thinks she knows everything taking place in the office, but does not!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
David in INDIO – Jun 20, 2018
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Reply Flag
Dr.Lai is always asking and wanting me to sale my Works Comp. Ins. He wants me to bill SSDI for Back Injury. I still have go there it sucks.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Robert Baker in Desert Hot Springs, CA – Jun 17, 2018
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Reply Flag
Dr. Lai is excellent. In the last couple of years he has gotten rid of his inept front desk staff and has a great guy in the front now.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Mar 27, 2018
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Reply Flag
Dr. Lai is a good pain management physician, and he knows his stuff. I have always been treated with kindness and caring by him. I have several painful conditions, and he is always patient & understanding. And, if you have back pain - he will diagnose it and treat it. Some doctors can't figure that out, but Dr. Lai will, and you will feel better. I have the utmost respect for him.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
JC in Rancho Mirage, California – Jun 27, 2016
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Reply Flag
Horrible doctor. I've been dealing with chronic pain for more than 10 years and never seen an office like his. The office staff will lie and treat you like crap. I seen him for a few years and in that time I was treated like a car payment. Good luck seeing the dr. Most of the time you will see some staff assistant sometimes not even being a nurse. I was charged $300 for mental evaluations I never got and appointments he was never in. I have bogus charges and fired him for it. He's a quack
What went well
No results
What could be improved
No results
29 people found this helpful
Helpful
Anthony Roberts in Palm Springs, CA – May 27, 2016
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About Me

Care Philosophy

Our goal at Centers of Rehabilitation and Pain Medicine is to restore the patients functional ability, physically, emotionally and socially through a comprehensive...Read more

Specialties

  • Pain Medicine
  • Addiction Medicine
  • Physical Medicine & Rehabilitation

Board Certifications

  • Physical Medicine & Rehabilitation

Education

2004
Tufts New England Med Center
Residency Hospital
2001
University Of Texas Med Branch Galveston
Internship Hospital
2000
St George's University School Of Med
Medical School
1994
University Of California, Irvine
Undergraduate School
,

Languages

  • English
  • Chinese
  • Spanish

Frequently Asked Questions

What other Pain Medicine Specialists practice nearby?

Click here to compare with other Pain Medicine Specialists.

Does Dr. Albert Lai, MD offer telehealth services?

Dr. Lai has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Albert Lai, MD's top areas of care?

Dr. Lai frequently treats Radiculopathy (Not Due to Disc Displacement), Low Back Pain, and Back Pain. See all procedures and conditions Dr. Lai treats.

Where is Dr. Albert Lai, MD's office located?

Dr. Lai's office is located at 72780 Country Club Dr Ste C300, Rancho Mirage, CA 92270. Find other locations and directions on Healthgrades.

What languages does Dr. Albert Lai, MD speak?

Dr. Lai speaks Spanish, Chinese, and English. View profile to see all.

How can I make an appointment with Dr. Albert Lai, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

1 disciplinary action Found
  • Unprofessional Conduct (1/23/2019)View details
No malpractice claims found for California
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Lai's experience treating your condition or procedure

Dr. Lai's Top Procedures and Conditions

Treatment Frequency
Radiculopathy (Not Due to Disc Displacement)
very high
very high

Treatment Frequency

Dr. Lai treats Radiculopathy (Not Due to Disc Displacement) more than 99% of his peers

Dr. Lai treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care
Low Back Pain
very high
very high

Treatment Frequency

Dr. Lai treats Low Back Pain more than 99% of his peers

Dr. Lai treats this condition more than 99% of his peers

Back Pain
very high
very high

Treatment Frequency

Dr. Lai treats Back Pain more than 99% of his peers

Dr. Lai treats this condition more than 99% of his peers

Dr. Lai's conditions and procedures:

  • Achilles Tendinitis
  • Adhesive Capsulitis
  • Alcohol Misuse Screening and Counseling
  • Alcohol or Substance Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Ankylosing Spondylitis
  • Arthritis
  • Arthritis of the Elbow
  • Back Pain
  • Baker’s Cyst
  • Benign Chronic Pain Syndrome
  • Botox® Injection
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cerebral Palsy
  • Cervical Epidural Steroid Injection
  • Cervical Facet Joint Injection
  • Cervical Medial Branch Block
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Chronic Postoperative Pain
  • Coccygeal Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Discography
  • Dorsal Column Stimulation
  • Elbow Bursitis
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Epidural Injection
  • Epidural Steroid Injections
  • Facet Block
  • Facet Joint Injection
  • Fibromyalgia
  • Gait Abnormality
  • Headache
  • Heel Spur
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Injection
  • Kyphoplasty
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Lipedema
  • Low Back Pain
  • Lumbar Epidural Steroid Injection
  • Lumbar Facet Joint Injection
  • Lumbar Medial Branch Radiofrequency Neurotomy
  • Lumbar Selective Nerve Root Block
  • Medication Management
  • Migraine
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Blocks
  • Nerve Destruction by Neurolytic Agent
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Non-Cosmetic Chemodenervation
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Pelvic Fracture
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Plantar Fasciitis
  • Platelet-Rich Plasma Injection (PRP)
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Radiofrequency Ablation
  • Radiofrequency Nerve Ablation
  • Reflex Sympathetic Dystrophy
  • Rheumatoid Arthritis
  • Runner's Knee
  • Sacroiliac Joint Injection
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Shoulder Impingement Syndrome
  • Shoulder Tendinitis and Tenosynovitis
  • Spinal Cord Injury
  • Spinal Cord Stimulation
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Tension Headache
  • Trigeminal Neuralgia
  • Trigger Finger
  • Trigger Point Injection
  • Upper Back Pain
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Lai accepts

Accepted insurance can change. Please double-check when making an appointment.

(760) 341-5550

Dr. Lai accepts the following insurance:

AARP
Aetna
Aetna HMO
Basic HMO
Choice Plus POS II
Anthem
$0 Cost Share AI-AN (Pathway X - HMO/ Individual Via Exchange)-CA HMO
Advantage-CA HMO
Advantage-CA PPO
Balanced (Prudent Buyer)-CA PPO
Blue Cross (CACare) - Individual-CA HMO
Blue Cross (CACare) - Large Group-CA HMO
Blue Cross (CACare) - Small Group-CA HMO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Blue Cross-CA HMO-POS
Bronze (Prudent Buyer PPO/ Small Grp)-CA PPO
Bronze 60 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Bronze 60 AI-AN (Pathway X - HMO/ Individual via Exchange)-CA HMO
Bronze 60 D (Pathway - HMO/ Individual)-CA HMO
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health Custom Advantage-CA HMO
Dignity Health EPO / PPO-CA
Dignity Health PHC EPO & HDP/HSA-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (CaliforniaCare HMO/ Small Grp) HMO
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold 80 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Gold 80 AI-AN (Pathway X - HMO/ Individual via Exchange)-CA HMO
Gold 80 D (Pathway - HMO/ Individual)-CA HMO
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Gold Priority Select-CA HMO
Gold Select (Select / Small Grp)-CA HMO
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
Minimum Coverage-CA HMO
National (BlueCard Basic) PPO
National (BlueCard) PPO
Pathway X - Network-CA HMO
PERS Choice / PERSCare Providers-CA PPO
PERS Select-CA HMO
PERS Traditional-CA HMO
Platinum (CaliforniaCare HMO/ Small Grp) HMO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Platinum 90 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Platinum 90 AI-AN (Pathway X - HMO/ Individual via Exchange)-CA HMO
Platinum 90 D (Pathway - HMO/ Individual)-CA HMO
Platinum Priority Select-CA HMO
Platinum Select (Select / Small Grp)-CA HMO
Priority Select-CA HMO
Select Plus-CA HMO
Select-CA HMO
Silver (CaliforniaCare HMO/ Small Grp) HMO
Silver (Prudent Buyer PPO/ Small Grp)-CA PPO
Silver 70 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Silver 70 AI-AN (Pathway X - HMO/ Individual via Exchange)-CA HMO
Silver 70 Off Exchange (Pathway - HMO/ Individual)-CA HMO
Silver 73 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Silver 87 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Silver 94 (Pathway X - HMO/ Individual via Exchange)-CA HMO
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver Priority Select-CA HMO
Silver Select (Select / Small Grp)-CA HMO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
USC Plan (Two Tiered Network)-CA HMO
Anthem Blue Cross Blue Shield
Blue Cross Blue Shield
Blue Card PPO
CaliforniaCare HMO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California HMO
Blue Cross Blue Shield of California PPO
Priority Select HMO
Blue Shield of California
Access Plus Savenet
Local Access Plus HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Caremore Medical Group
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Guardian
Health Net
Health Net of California
Large Group HMO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Operating Engineers Health & Welfare Plan
Travelers
Tricare
TriCare for Life
Triwest
TriCare/TriWest
United Food and Commercial Workers
United Food and Commercial Workers WC
United Healthcare Life Insurance Company
UnitedHealthCare
PacifiCare
PacifiCare HMO
Secure Horizons
United Healthcare
WellPoint

Locations

Dr. Allan Wu, MD

Desert Pain & Rehabilitation Associates72780 Country Club Dr Ste C300 Rancho Mirage, CA 92270
1

Practice

National Diagnostics Inc.1041 E Yorba Linda Blvd Ste 210 Placentia, CA 92870
2

Affiliated Hospitals

Dr. Lai is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Placentia - Linda Hospital

Placentia, CA

70% Patient Experience Rating, 1% higher than the national average

St. Jude Medical Center

Fullerton, CA

78% Patient Experience Rating, 9% higher than the national average

28 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2020)