Dr. Alan Mauser, DPM
Podiatric Foot & Ankle Surgery • Male • Age 63
Accepting new patients
Dr. Alan Mauser, DPM is a Podiatric Foot & Ankle Surgery Specialist in Louisville, KY. He is affiliated with Norton Hospital. He is accepting new patients. Be sure to call ahead with Dr. Mauser to book an appointment.
Accepting new patients
Dr. Alan Mauser, DPM
Podiatric Foot & Ankle Surgery
Louisville PodiatryLouisville, KY 40205
2525 Bardstown Rd
Dr. Mauser's Reviews
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learned allot with this visit
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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D. O. – Nov 20, 2020
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He was nice at my first appointment. But during my second appointment, he had a totally different attitude. He gave me two options for what he could do with my foot. I guess he didn’t like the option I chose, because after that, it seemed like he was just trying to rush me out. When I asked him questions, he would only give one word responses in a rude tone like he didn’t want to deal with my situation anymore. I do not recommend him.
What went well
- Appointment scheduling
- Office environment
- Wait times
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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Anonymous – Nov 18, 2020
Reply Flag
The Dr. was very willing to listen to what I had to say. He explained every very well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Anonymous – Nov 07, 2020
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Everyone I interacted with at Louisville Podiatry was very friendly and helpful in all parts of the process. They were also very up front and clear about what I was paying for and what I wasn't. Dr. Mauser made me feel heard and gave me clear answers to my questions. I definitely would recommend Louisville Podiatry!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Mitchell D. – Nov 07, 2020
Reply Flag
Dr. Mauser discussed my diagnoses and treatment options in detail. His staff was very helpful and I didn't have to wait very long. I will return to his office and refer my friends and family to his office for their foot problems.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Theresa B. – Nov 06, 2020
Reply Flag
First time visit went very well in terms of taking me on time, listening to my problems and answering my questions. Pleasant environment and good customerservice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Sharron B. – Oct 31, 2020
Reply Flag
They were kind and caring. Listened to my concerns. In and out, happy with my experience.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Morgan O. – Oct 30, 2020
Reply Flag
Very Happy with my treatment! Had two in-grown nails and they are all fixed!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Anonymous – Oct 28, 2020
Reply Flag
Couldn't be any better! !00 % satisfied.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Thomas D. – Oct 26, 2020
Reply Flag
Plantar Fasciitis pain. Xrays were taken. Injection was given. Night splint. Returned in 2 weeks with virtually no pain. Doctor and staff were so very friendly. I would recommend this provider.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Sharon S. – Oct 22, 2020
Reply Flag
Personable staff and a nice doctor breaking down medical terms and processes well. I'm just a high school grad and was able to follow along, so that was a good, positive, and productive conversation. :)
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
W. D. – Oct 17, 2020
Reply Flag
Eliminated all my toe fungus and fixed my ingrown toenail, everything is perfect!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
James K. – Oct 15, 2020
Reply Flag
" "
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Maggi R. – Oct 10, 2020
Reply Flag
I was satisfied with my experience. All of the workers were very nice and helpful for anything we needed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Haley T. – Oct 10, 2020
Reply Flag
louisville podiatry was fast friendly and very proffessional
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Rayshon K. – Oct 09, 2020
Reply Flag
Very professional, knowledgable, caring with excellent bedside manners.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Dana S. – Oct 05, 2020
Reply Flag
Great explanation and people skills, excellent technical skills, outstanding surgeon!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
James K. – Oct 01, 2020
Reply Flag
Dr Alan Mauser is wonderful and I appreciate his care. My son is having pain and Dr. Mauser gave us a quick answer and helped him feel better.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
L. P. – Sep 26, 2020
Reply Flag
I requested a visitation and was in the office the next day. I was in and out of the office in less than 30 minutes.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
L. K. – Sep 25, 2020
Reply Flag
I had a great experience. the staff was nice and i was explained step by step on what the doctor had to do and my care after the toenail was removed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Tashonna T. – Sep 24, 2020