Dr. Ai Mukai, MD

Dr. Ai Mukai, MD

Physical Medicine & RehabilitationFemaleAge 44

Accepting new patients

Dr. Ai Mukai, MD is a Physical Medicine & Rehabilitation Specialist in Austin, TX. She is affiliated with medical facilities St. David's Medical Center and St. David's North Austin Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Mukai to book an appointment.

Locations

Texas Orthopedics Sports and Rehabilitation Associates

Central Austin911 W 38th St Ste 300 Austin, TX 78705
1

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Outstanding Patient Experience Award™ See hospitals

More Physical Medicine & Rehabilitation Specialists at St. David's Medical Center

Dr. Mukai's Reviews

Likelihood to recommend Dr. Mukai

4.7

Based on 98 ratings

5 Stars
89.79591836734694%
(88)
4 Stars
4.081632653061225%
(4)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
6.122448979591836%
(6)
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Dr. Mukai
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What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Always a relaxed and professional . Dr Mukai and her staff are listening to your concerns and work to resolve any problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gene Penberg – Jan 08, 2022
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Reply
WOW! Just WOW. I am just amazed at Dr Mukai. So much that even though I was seen over an hour past my appt time I still am giving 5 stars. I would give more if I could. It was worth the wait to see a dr who actually listens and who seeks the WHY and not just throws a bandaid on your symptoms and washes their hands of you. She is thorough and caring. I felt heard for the first time in a decade. I HIGHLY recommend her. Just AMAZING.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Angie OBrien – Dec 08, 2021
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Reply
I saw Dr Mukai about spine problems. She carefully read the records I provided, listened carefully, answered all questions, came up with a good plan
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 30, 2021
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Reply
Dr. Mukai is my 95 year old moms Dr. She treats my mom with kindness and respect. I love that her office has a power exam table, this enables my mom to be able to easily sit on the table without any assistance. Very important for our growing elderly community. I found her and her staff to be empathetic, listen and do what's best for the patient.
Helpful
Mary and Millie – Sep 28, 2021
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Reply
She is smart and empathetic. The best doctor to have looking out for you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 12, 2021
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Reply
Dr. Mukai and her staff, Charrisse, have been instrumental in helping manage my lumbar pain for three years. I could not be enjoying my 77 years to the fullest without their help!
Helpful
Judy – Sep 10, 2021
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Reply
Dr. Mukai was very knowledgeable, professional and kind.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 12, 2021
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Reply
Dr. Mukai and her team are very professional and approachable. They seem to have ones' health as a top priority.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 15, 2021
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Reply
Very concerned about the condition of my lower back and spine. Dr. Mukai was extremely knowledgeable and thoughtful in her exam, analysis and treatment process. I have great confidence in my outcome and progress. Her manner of care is excellent. I am fortunate to have been referred to Dr. Mukai.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Grateful and Healing – Jun 11, 2021
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Reply
Very knowable and caring. Perfect combination.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill – Jun 11, 2021
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Reply
Dr. Mukai sits and listens. She is very thorough in her questioning and seems to understand the patient’s concerns. It was obvious that she had read my charts thoroughly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2021
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Reply
Dr. Mukai answered all of questions and addressed all of my concerns. She ordered test, and outlined a path for the relief of my nerve pain.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 24, 2021
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Reply
Dr. Mukai was very knowledgeable, professional, and gave sufficient time to go over the details of my situation. She gave me the information and recommendation to make a good decision about the planned course of treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donny – Apr 22, 2021
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Reply
Dr. Mukai only sees her patients during the initial intake appointment - when many patients don't yet have diagnostics such as imaging available for her to review and discuss. After that, all follow-ups are with her PA. In my experience, her PA recommended I undergo a medical procedure to be performed by Dr Mukai. When I told Dr. Mukai through her through her patient portal - the only way to communicate with her after intake - that I'd be more comfortable speaking with her as my treating physician prior to committing to a medical procedure, she replied that she only sees patients at intake and that she would not see me in person again. You won't be told up-front that you'll be unable to see her again; you'll find out only when you feel that's what's best. And you'll be told no, effectively dropped for more lucrative patients who will accept spinal care directed by a PA. At intake, I felt in good hands. But she should do better by her patients. As patients, we definitely can.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Apr 14, 2021
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Reply
Dr Mukai is compassionate & skilled.
What went well
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joyce Masters – Apr 01, 2021
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Reply
Every one very nice
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim Bridges – Mar 04, 2021
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Reply
I did not see Dr Mukai. I saw her assistant, Cherish. Cherish impressed me that she had full knowledge of my problem and was patient - listened very carefully. Hopefully, I will have the same feeling on my future visits.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 28, 2021
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Reply
I was hesitant about going to the doctor, but Dr. Mukai completely exceeded my expectations. She was so down to earth and patiently listened to my issues. I appreciate her moderate approach to treatment as well. Highly recommend!
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
TXdogs – Feb 12, 2021
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Reply
Dr. Mukai is very professional, sharp, responsive and caring. She inspires trust & confidence. I recommend her highly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 11, 2021
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Reply
Dr. Mukai was great! Easy to talk to, answered all my questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gregory P Rabb – Jan 30, 2021
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mukai's experience treating your condition or procedure

Dr. Mukai's Top Procedures and Conditions

Treatment Frequency
Radiculopathy (Not Due to Disc Displacement)
very high
very high

Treatment Frequency

Dr. Mukai treats Radiculopathy (Not Due to Disc Displacement) more than 100% of her peers

Dr. Mukai treats this condition more than 100% of her peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care
Low Back Pain
very high
very high

Treatment Frequency

Dr. Mukai treats Low Back Pain more than 100% of her peers

Dr. Mukai treats this condition more than 100% of her peers

Back Pain
very high
very high

Treatment Frequency

Dr. Mukai treats Back Pain more than 99% of her peers

Dr. Mukai treats this condition more than 99% of her peers

Dr. Mukai's conditions and procedures:

  • Ankle and Foot Instability or Derangement
  • Ataxia
  • Back Pain
  • Carpal Tunnel Syndrome
  • Chronic Neck Pain
  • Coccygeal Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • EMG (Electromyography)
  • Epidural Block
  • Epidural Block, Facet Blocks
  • Epidural Injection
  • Epidural Steroid Injections
  • Facet Block
  • Facet Joint Injection
  • Herniated Disc
  • Interventional Spine Procedure
  • Intervertebral Disc Disease
  • Joint Injection
  • Knee Disorders
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Low Back Pain
  • Myofascial Trigger Point Injection
  • Neck Pain
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Block, Sympathetic
  • Nerve Destruction by Neurolytic Agent
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Osteoarthritis of Knee
  • Osteoarthritis of Spine
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Sacroiliac Joint Injection
  • Sciatica (Not Due to Disc Displacement)
  • Shoulder Tendinitis and Tenosynovitis
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Disorders
  • Spondylolisthesis
  • Spondylosis
  • Steroid Injection
  • Trigger Point Injection
  • Upper Back Pain
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Mukai accepts most major insurance plans.

Dr. Mukai has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(737) 276-4466Find providers who accept this insurance

About Me

Care Philosophy

My main goal is to focus on what you want to be able to do in your life- whether it is playing with your children or being able to play golf without as...Read more

Biography

Ai Mukai, MD, is board-certified in physical medicine and rehabilitation.  She focuses on non-surgical musculoskeletal and spine care using conservative...Read more

Specialties

  • Physical Medicine & Rehabilitation

Board Certifications

Education

University Of California
Fellowship Hospital
Rehabilitation Institute of Chicago
Residency Hospital
Penn State Milton S Hershey Medical Center
Internship Hospital
Pennsylvania State College Of Medicine
Medical School
Columbia University-Barnard College
Undergraduate School
,

Languages

  • English
  • Japanese

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Ai Mukai, MD?

Call (737) 276-4466 to make an appointment as a new patient. Click here for more information.

Does Dr. Ai Mukai, MD offer telehealth services?

Dr. Mukai has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Ai Mukai, MD accepting new patients?

Dr. Ai Mukai, MD generally accepts new patients on Healthgrades. You can see Dr. Mukai's profile to make an appointment.

Does Dr. Ai Mukai, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Mukai accepts your insurance.

What are Dr. Ai Mukai, MD's top areas of care?

Dr. Mukai frequently treats Radiculopathy (Not Due to Disc Displacement), Low Back Pain, and Back Pain. See all procedures and conditions Dr. Mukai treats.

Where is Dr. Ai Mukai, MD's office located?

Dr. Mukai's office is located at 911 W 38th St Ste 300, Austin, TX 78705. Find other locations and directions on Healthgrades.

What languages does Dr. Ai Mukai, MD speak?

Dr. Mukai speaks Japanese and English. View profile to see all.

Affiliated Hospitals

Dr. Mukai is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

St. David's Medical Center

Austin, TX

80% Patient Experience Rating, 11% higher than the national average

25 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

St. David's North Austin Medical Center

Austin, TX

77% Patient Experience Rating, 8% higher than the national average

13 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)