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St. John's Health

St. John's Health is a medical facility located in Jackson, WY. This hospital has been recognized for Outstanding Patient Experience Award™.

83%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10

9% higher than the national average

83%

Would definitely recommend

11% higher than the national average

St. John's Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%54%

St. John's Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%76%

Providers

Provider Reviews

Doctor Figg was very thorough and pleasant to work with. He took the time to explain my issues and his treatment plan in a way that was simple to understand. Highly recommend.

Jun 04 2024

Review for Dr. Figg

He takes his time with all patients. Love how cozy the waiting room is also Ashley is such wonderful front desk person she is always so helpful and kind

JCL May 29 2024

Review for Dr. Hayse

Dr. Lehman helped me when all the other doctors I had seen said I needed more willpower or wasn't trying hard enough. She has helped me by balancing my hormones, and using supplements, and my energy is back to where it was before I got sick. Her office staff and nurse are some of the best. I am...

CJ May 18 2024

Review for Dr. Lehman

I don't have enough kind things to say about Dr. Gee and his staff. Had a sudden onset drop foot problem in April '24, Dr. Gee saw me the same week and identified the location of the problem almost immediately. Went from thinking I'd lose my foot, as the Veterans Administration said was probable, to...

SGT(R) Michael L. Taylor Apr 21 2024

Review for Dr. Gee

Very professional and thorough does not waste time

Apr 03 2024

Review for Dr. Gee

Location

St. John's Health

625 E Broadway Ave, Jackson WY 83001

CallDirections

(307) 733-3636

Frequently Asked Questions

Where is St. John's Health located?

St. John's Health is located at 625 E Broadway Ave, Jackson, WY 83001. Find other locations and directions on Healthgrades.

Has St. John's Health won any recent awards from Healthgrades?

Yes, St. John's Health has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is St. John's Health highly rated with patients?

84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. John's Health score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at St. John's Health?

Phone number, appointment information, and directions can be found on Healthgrades St. John's Health profile..

How does St. John's Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

625 E Broadway Ave

Jackson, WY 83001

Directions

(307) 733-3636