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Westfields Hospital & Clinic

Westfields Hospital & Clinic is a medical facility located in New Richmond, WI. This hospital has been recognized for Outstanding Patient Experience Award™.

80%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

11% higher than the national average

80%

Would definitely recommend

8% higher than the national average

Westfields Hospital & Clinic

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Westfields Hospital & Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%76%

Providers

Provider Reviews

I watched Dr Dummer take amazing care of both my aunt and uncle. Very caring, compassionate, and amazing doctor who takes the time to listen and educate. Someone who truly cares about his patients.

Lisa Jul 12 2024

Review for Dr. Dummer

Dr Placencia is always compassionate & professional. She is thorough, listens to concerns & thoughtfully discusses treatment options

JE May 30 2024

Review for Dr. Placencia

First time seeing him for my post concussion symptoms. Nothing but wonderful! He took the time to listen to my concerns, answered all of my questions, and very much validated my feelings! Would recommend him to anyone having neurology issues!

Dance4life54 Apr 10 2024

Review for Dr. Janton III

Excellent care provided to my wife in the New Richmond ER. Dr. Heimler was thorough, patient and caring. Highly recommend!

Mar 27 2024

Review for Dr. Heimler

The entire medical team was friendly and receptive to my numerous questions. Dr. Bjork introduced himself prior to the procedure and answered all of my questions, putting me at ease.

Sylvia Zinn Mar 26 2024

Review for Dr. Bjork

Location

Westfields Hospital & Clinic

535 Hospital Rd, New Richmond WI 54017

CallDirections

(715) 243-2600

Frequently Asked Questions

Where is Westfields Hospital & Clinic located?

Westfields Hospital & Clinic is located at 535 Hospital Rd, New Richmond, WI 54017. Find other locations and directions on Healthgrades.

Has Westfields Hospital & Clinic won any recent awards from Healthgrades?

Yes, Westfields Hospital & Clinic has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Westfields Hospital & Clinic highly rated with patients?

86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Westfields Hospital & Clinic score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Westfields Hospital & Clinic?

Phone number, appointment information, and directions can be found on Healthgrades Westfields Hospital & Clinic profile..

How does Westfields Hospital & Clinic rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

535 Hospital Rd

New Richmond, WI 54017

Directions

(715) 243-2600