UW Health University Hospital

82%

Patients that would definitely recommend
12% higher than the national average


UW Health University Hospital is a medical facility located in Madison, WI. This hospital has been recognized for Outstanding Patient Experience Award™ and Cardiac Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2021)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

82%

Would definitely recommend
12% higher than the national average

UW Health University Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

UW Health University Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

I have had Dr Cheung as my PCP for over 10 years. As a nurse I was impressed with her practice from the beginning. She is thorough, listens, explains, and follows through. I had my daughter transition to her after turning 18 and leaving her Pediatrician since birth. I highly recommend!

Happy Camper Sep 25 2021

Review for Dr. Cheung

Ann Marie Cibuzar McTernan Sep 25 2021

Review for Dr. Kraske

This is the best doctor I have ever had in my life. Dr Paolone explains situations in full. He is aware that his patients experience pain and he is always gentle and empathetic. He is always on time on his schedule. I feel so fortunate to have found him as my doctor.

Janelle Owens Sep 24 2021

Review for Dr. Paolone

Marginal

Sep 23 2021

Review for Dr. George

Sep 18 2021

Review for Dr. Abraham

Location

UW Health University Hospital

600 HIGHLAND AVENUE, Madison, WI 53792

Frequently Asked Questions

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