ThedaCare Medical Center - New London

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

63%

Would definitely recommend
7% lower than the national average

ThedaCare Medical Center - New London

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

ThedaCare Medical Center - New London

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

I was very pleased with Dr. Vrabec’s professionalism and care. He went out of his way to ensure that I was prepared for surgery and doing well.

P. Blackburn Dec 22 2020

Review for Dr. Vrabec

Excellent

Ron Heise Dec 18 2020

Review for Dr. Kokontis

Emerald Dec 09 2020

Review for Dr. Vrabec

Ordered adequate test to diagnose my condition, came to a conclusions, and thoroughly explained my problem. Very personable and friendly. I felt at ease with Dr. John. He was the best Doctor I have ever been to in all of my years. Good for The daycare. They need more doctors like this.

Fawn Strader Dec 02 2020

Review for Dr. Nonn

Dr. Chapman was very thorough and well prepared to discuss my health related issues. She recommended a strategy and action plan for managing my health issues and took the time to make sure I understood everything.

Paul Nov 22 2020

Review for Dr. Chapman

Location

ThedaCare Medical Center - New London

1405 Mill St, New London, WI 54961

Frequently Asked Questions

Where is ThedaCare Medical Center - New London located?

Has ThedaCare Medical Center - New London won any recent awards from Healthgrades?

Does ThedaCare Medical Center - New London score well in safety ratings?