Oakleaf Surgical Hospital

89%

Patients that would definitely recommend
19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2019, 2017)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

89%

Would definitely recommend
19% higher than the national average

Oakleaf Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%82%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%88%66%

Oakleaf Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Oct 11 2019

Review for Dr. Steven Immerman, MD

Basically told me that women who have children shouldn't run anymore and he told me outright that my body would be shot after 40 so it didn't matter after that.

Sep 24 2019

Review for Dr. Nathaniel Stewart Jr, MD

Great patient/staff communication. Very thorough communication on office visits. Impressed with these caring people for my over all health.

Sep 03 2019

Review for Dr. Kamal Thapar, MD

Dr Carlson has replaced both of my knees, plus he removed scar tissue from one. He is good at listening and explaining everything. He also has a delightful personality! His staff is also excellent.

Aug 27 2019

Review for Dr. Brent Carlson, MD

He will take your money and laugh all the way to the bank with it. He treats staff like garbage and everyone is below him. Definitely scroll down a bit and check his background info. These are very relevant to how he is today and how he continues to treat his patients.

Aug 22 2019

Review for Dr. Robert Defatta, MD

Excellent, compassionate, dedicated both Dr. Thapar, Jolene and Katie. Thank you.

Aug 01 2019

Review for Dr. Kamal Thapar, MD

Over all surgery and care great, very impressed with care.

Jun 29 2019

Review for Dr. Kamal Thapar, MD

They saved my life.theyre all excellent and polite here i cant say enough good things about them .

Jun 20 2019

Review for Dr. Kamal Thapar, MD

The surgery with Dr. Thapar was the best decision I have ever made. Outstanding care with amazing results. I am completely pain free and back to a wonderful life thanks to Dr. Thapar, his staff, and staff at Oakleaf Hospital.

Jun 07 2019

Review for Dr. Kamal Thapar, MD

Dr. Thapar was very thorough and a good listener. I would highly recommend him.

May 13 2019

Review for Dr. Kamal Thapar, MD

The Doctor is wonderful. It has been a positive experience. .

May 06 2019

Review for Dr. Kamal Thapar, MD

Dr. Merrick and his staff are very easy to work with. He is very professional yet puts you at ease. He made a point to let me know he’d be available when needed. I felt well cared for.

May 02 2019

Review for Dr. John Merrick, MD

Apr 26 2019

Review for Dr. John Merrick, MD

Waited for over 40 minutes to be seen for less than 3 minutes. Acted like he has never met me before and had not reviewed any of my PT records. Changed diagnosis and treatment plan and acted like he hadn’t.

Apr 17 2019

Review for Dr. John Drawbert, MD

In it for the money not for the patient. So incredibly disappointed with him and Oakleaf Surgery Center.

Apr 17 2019

Review for Dr. Robert Defatta, MD

Wonderful experience st one of the worst times of my life . A beacon of hope.

Apr 01 2019

Review for Dr. Kamal Thapar, MD

Mar 28 2019

Review for Dr. Kamal Thapar, MD

I had a facelift done 1 year ago by Dr. Rucker! He did the most amazing work and I'm just so happy! I feel even better about myself than I did 10 years ago! He is extremely professional and heaven knows he has done 1000's of these procedures! Please don't trust your face to anyone else!

Mar 27 2019

Review for Dr. Joseph Rucker Jr, MD

Good doctor. Knows his stuff. Always a pleasure when i go to him.

Mar 22 2019

Review for Dr. Stephen Endres, MD

Good people. Procedure went fine. Absolutely no problems since no pain as well.

Mar 18 2019

Review for Dr. Kamal Thapar, MD

Dr Thapar, Jolene, and Katie have all been fantastic and amazing!

Feb 13 2019

Review for Dr. Kamal Thapar, MD

The surgery was excellent, my movement came back almost immediately. Thank you so much!

Feb 08 2019

Review for Dr. Kamal Thapar, MD

Dr. Thapar and his staff were very informative and easy to talk to. I had no reservations about the procedure and the after care was very good.

Dec 23 2018

Review for Dr. Kamal Thapar, MD

Great results to this point, we are very grateful to your team.

Oct 10 2018

Review for Dr. Kamal Thapar, MD

This was the best experience with the most professional care. Highly recommend.

in Altoona, WI - Jul 24 2018

Review for Dr. Kamal Thapar, MD

Very clean and proffesional. Top notch attention and advice.

in Altoona, WI - Jul 14 2018

Review for Dr. Kamal Thapar, MD

I have seen Dr. Defatta for a couple years and have heard bad reviews but I refuse to believe any of it. He has been nothing but a great person to me and taken care of me. I would recommend him to anyone.

Eau Claire - Jun 21 2018

Review for Dr. Robert Defatta, MD

in Elk Mound Wisconsin - May 24 2018

Review for Dr. John Merrick, MD

I had an incident on a Sunday morning and by the looks of it I expected that it would just be cut off. Dr Merrick came into the ER to see me and scheduled surgery for the next day, and I am happy to say that I still have my finger. Great Skills.

in Arkansaw - Apr 28 2018

Review for Dr. John Merrick, MD

Dr merrick repaired my wrist to where it is as good as new. Ive been seeing him for injectables for some time now in Cumberland. He is friendly & seems genuine & sincere. Highly recommend! He explains everything well & makes sure you are comfortable.

in Cumberland - Apr 26 2018

Review for Dr. John Merrick, MD

The entire staff far exceeded my expectations for level of care.

in Altoona, WI - Apr 25 2018

Review for Dr. Kamal Thapar, MD

It has been a month since my total hip replacement. My experience with Dr Stewart and his team has been exemplary. From the initial visit, to surgery and then post-op, the they work like a well oiled machine. Best of all, the new hip works great.

in Chippewa Falls - Apr 09 2018

Review for Dr. Nathaniel Stewart Jr, MD

Exceptional expertise. Professional office environment. Kind, thoughtful, caring. Returning phone calls efficiently. Prompt appointments. Explanations of path. reports readily available.

in Eau claire - Mar 27 2018

Review for Dr. John Merrick, MD

Dr. Merrick and his team are wonderful. I am always greeted with a smile and they are very calming and reassuring. I highly recommend Dr. Merrick! Mary

in Eau Claire, WI - Mar 22 2018

Review for Dr. John Merrick, MD

I just wanted to thank Dr. Thapar and his staff for giving me my life back. I had surgery last Friday and the pain is gone and I can already tell it will not be long when I will be able to return to a normal life style. Thank you so much!

in Altoona, WI - Nov 11 2017

Review for Dr. Kamal Thapar, MD

in Alma WI - Nov 11 2017

Review for Dr. Joseph Rucker Jr, MD

in Eau Claire - Oct 31 2017

Review for Dr. Joseph Rucker Jr, MD

Very good surgeon! Very personable and explains everything in detail. Very thorough.

in Altoona, WI - Oct 24 2017

Review for Dr. Kamal Thapar, MD

A very professional team. They answered all our questions and explained things to us. They showed concern to us as we were asking questions.

in Altoona, WI - Oct 23 2017

Review for Dr. Kamal Thapar, MD

You have a great doctor and I have had excellent results from his surgeries. He is a great listener. I recommend him to everyone and 8 people have gone to him. Staff was great.

in Altoona, WI - Oct 19 2017

Review for Dr. Kamal Thapar, MD

Western Wisconsin is very fortunate to have such an incredibly talented and compassionate surgeon available to us.

in Altoona, WI - Oct 18 2017

Review for Dr. Kamal Thapar, MD

Dr. Thapar and his team were wonderful. They were very friendly and courteous. My family was very impressed with them. Thank you.

in Altoona, WI - Oct 08 2017

Review for Dr. Kamal Thapar, MD

Dr. Merrick is amazing, as are his staff members. He takes the time to explain things thoroughly, and is gentle and patient. I couldn't have asked for a better experience. I would recommend Dr. Merrick and Deb to anyone!

in Eau Claire, WI - Sep 21 2017

Review for Dr. John Merrick, MD

My experience with Dr. Stewart has been awesome. He spends the time with you before and after the surgery and answers all your questions/concerns. The surgery went great and wish I would have had my hip resurfaced years ago.

in Eau Claire WI - Aug 21 2017

Review for Dr. Nathaniel Stewart Jr, MD

in Altoona, WI - Aug 17 2017

Review for Dr. Kamal Thapar, MD

Everyone was great. Felt they were very good at their job and cared. I do not think there was anything they could have done better.

in Altoona, WI - Aug 17 2017

Review for Dr. Kamal Thapar, MD

Jul 31 2017

Review for Dr. Joseph Rucker Jr, MD

I could not be Happier with My experience . All the staff are wonderful. My DR. is WORLD CLASS I am very lucky to have him.

in Altoona, WI - Jun 17 2017

Review for Dr. Kamal Thapar, MD

I can not express how grateful i am to the staff here.

in Altoona, WI - May 26 2017

Review for Dr. Kamal Thapar, MD

Eau Claire, WI - Apr 25 2017

Review for Dr. Robert Defatta, MD

Location

Oakleaf Surgical Hospital

1000 Oakleaf Way, Altoona, WI 54720