Mercy Walworth Hospital and Medical Center

84%

Patients that would definitely recommend
14% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Mercy Walworth Hospital and Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

Mercy Walworth Hospital and Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

My past few doctors left Mercy so I was referred to Dr. Terry by my neighbor. Glad I went, my visit with Dr. Terry was exceptional and comprehensive! Looking forward to having him as my doctor for a long time. I hope Mercy keeps him!

John in Fontana Oct 04 2020

Review for Dr. Terry

Ami is short and rude with you and talks down to you. She doesn’t listen to what you’re saying, just basically yells at you. She talks to patients like they are stupid.

Aug 09 2020

Review for Dr. Prag

DISGUSTING PIG

NINA Aug 04 2020

Review for Dr. Osipova

Nate Tatem Jul 22 2020

Review for Dr. Kowalski

Very Happy with Dr and all his staff

Sharrie jensen Jul 16 2020

Review for Dr. Bortin

Location

Mercy Walworth Hospital and Medical Center

N2950 State Road 67, Lake Geneva, WI 53147

Frequently Asked Questions

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