Mercy Hospital and Trauma Center

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Mercy Hospital and Trauma Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Mercy Hospital and Trauma Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Emily is a wonderful doctor!

Jun 28 2020

Review for Dr. Eckerstrom

Excellent

Natalie C Jun 01 2020

Review for Dr. Dave

Very impressed with the care and compassion provided by Dr. Terry. He has been our trusted family doctor since we moved to Wisconsin in 2016. Hands down, he is the best doctor that we have ever seen!

Robert & Carol C. May 17 2020

Review for Dr. Terry

Every visit Dr. Renero takes the time to explain outcomes. And if we don't know the answers she keeps digging into my case to figure it out.

Cindy May 05 2020

Review for Dr. Rainiero

Honest patient and extremely knowledgeable and informative I trust him wholeheartedly

Apr 25 2020

Review for Dr. Shekhani

Mar 13 2020

Review for Dr. Gorelik

This doctor is rude and lacks empathy.

Feb 17 2020

Review for Dr. Kaur

Long time patient of Dr Welsh, I was forced to choose a new Doctor when Welsh retired. I am very pleased with my choice.

William Thompson Feb 16 2020

Review for Dr. Krukowski

Feb 13 2020

Review for Dr. Lynn

Feb 06 2020

Review for Dr. Kowalski

Dr Hinderaker has been a terrific cardiologist. He has treated me for my atrial fibrillation for several years and has always been caring, responsive, and professional. I recommend him highly.

Gerry Mowris Jan 31 2020

Review for Dr. Hinderaker

Jan 21 2020

Review for Dr. Welch

Wonderful...

Jan 05 2020

Review for Dr. Lynn

She cancelled both appts I had to see her for my cancer consult. Shes rude and demands things wo the common courtesy of see me. Horrible experience. Think she might need to climb down from the pedestal she has put herself on.

Dec 24 2019

Review for Dr. Garner

Dr. Terry is very thorough, addresses my concerns and has an excellent bedside manner. HIGHLY RECOMMENDED!!!

Kylie Dec 21 2019

Review for Dr. Terry

Dr. Klean repaired my clavicle and he made a scary experience not so scary. From my first visit to my last post op the care I received was top notch. I recommend Dr. Klean to anyone looking for orthopedic care. He is the best!

Dec 05 2019

Review for Dr. Klean

Cindy Milczewski Nov 26 2019

Review for Dr. Livingston

Nov 18 2019

Review for Dr. Zainer

Nov 17 2019

Review for Dr. Hussli

Very professional and knowledgeable!

Nov 16 2019

Review for Dr. Tuck

excellent he was very helpful and understanding

val pfarr Oct 23 2019

Review for Dr. Frey

I highly recommend her !!!! She’s very nice Great bed side manner Helpfull Tips Genuine Makes you feel welcome She explains things and thoroughly As well She’s my favorite doctor I look forward to my visits Nice location Nice staff

desyree Oct 18 2019

Review for Dr. Culliford

Fantastic

Rosanne Andresen Oct 17 2019

Review for Dr. Altaweel

Cindy D Awe & Earl J Awe Oct 13 2019

Review for Dr. Klean

Dr. Yap saw me at Urgent Care. He explained everything to me so that I understood the diagnosis as well as the medications prescribed. I really like this doctor!

Oct 05 2019

Review for Dr. Yap

Sep 25 2019

Review for Dr. Juan

Great doctor, listens very well and is willing to think outside the box. Best doctor I have had.

Roley Sep 13 2019

Review for Dr. McNulty

Sep 04 2019

Review for Dr. Dave

Khalid Alkhazaleh Aug 28 2019

Review for Dr. Culliford

Jessica Aug 22 2019

Review for Dr. Kirmani Moe

Dr. Reinicke is one of the most kind compassionate I have ever encountered. Him and his support staff are some of the greatest people I have ever known.

Jess W Aug 18 2019

Review for Dr. Reinicke

It was great when she was my doctor miss her and can’t wait to get her back

Whitney Richardson Aug 13 2019

Review for Dr. Poste

Dr. Miller and her staff go above and beyond to ensure you are cared for and feel heard. I had a high risk pregnancy and she was there every step of the way to ensure things were taken seriously by all team members. I would not go to anyone else.

Janesville, WI - Jun 30 2019

Review for Dr. Miller

Asked the right questions and listened to what I was telling him.

Richard Dreiser in Edgerton, WI - Jun 26 2019

Review for Dr. Frey

I was in an accident and got a tramatic brain injury. I was taken to mercy hospital where Dr Rust saved my life! My family says he told them that I flatlined 2 or 3 times in surgery and he revived me. My family says he was always honest when he spoke to them about my condition.

Jordan Jun 17 2019

Review for Dr. Rust

Jun 14 2019

Review for Dr. Hahn

Tom in Beloit, WI - Jun 13 2019

Review for Dr. Miller

Janesville, WI - Jun 12 2019

Review for Dr. Shah

The one and only that listens to his patients. He knows when something is wrong and will figure out what is wrong by just talking to you. He is a blessing.

May 08 2019

Review for Dr. McCoy

May 07 2019

Review for Dr. Newmark

I have had Dr Hahn for years and she is an exceptional listener and takes the time to explain everything for me. Never rushed, she is the BEST Dr I have had throughout my life. I would and do recommend her for everyone.

May 02 2019

Review for Dr. Hahn

Apr 26 2019

Review for Dr. Vanbeek

She is outstanding. Listens to concerns, very thorough in explanation of procedures, and what to expect. Knowledgeable. One of the best.

Apr 25 2019

Review for Dr. Nahn

She is an exceptionally good doctor. Myself and others were very perturbed that she was no longer at the Dean Clinic

Apr 08 2019

Review for Dr. Pogorelova

Mar 28 2019

Review for Dr. Vanbeek

She is easy to talk to and listens to your concerns.

Mar 28 2019

Review for Dr. Poste

A very good listener. The first Dr. I had who made me feel like he really cared what was going on and took the time to truly listen and do as much as he could.

Mar 27 2019

Review for Dr. Allison

Mar 20 2019

Review for Dr. Castillo

Mar 14 2019

Review for Dr. Soriano

none - Mar 08 2019

Review for Dr. Aggarwal

Feb 26 2019

Review for Dr. Khemani

Travis Barth in McHenry, IL - Jan 22 2019

Review for Dr. Dave

I believe Dr. Fehrenbacher is now at Gundersen Health System in La Crosse, WI

Pat Smith in Onalaska - Jan 21 2019

Review for Dr. Fehrenbacher

Dr is very knowledgeable and kind. Support staff not so much. Access to clinic is very limited. Can only leave a message when calling office and told will receive a call back in 1-3 days. I find this completely unacceptable for a medical office, especially a mental health facility.

Madison - Jan 18 2019

Review for Dr. Kirmani Moe

Worst endocrinologist ever. If I kept him as my endo I would be dead. Barely asked me any questions, felt my neck and said I will get better. I only got worse and found a competent doctor who diagnosed me with Hashimoto’s. Stay away from this quack!

Jan 15 2019

Review for Dr. Litonjua

Dr. Lynn performed my hernia surgery and I couldn't have been more pleased. From my first appointment to my follow up after the surgery, he explained things and shared with me how it would go and what I could expect. Very easy to talk to and answered all of my questions.

Brian Towns in Janesville, WI - Dec 21 2018

Review for Dr. Lynn

Mary Jones in Lake Geneva , WI - Dec 13 2018

Review for Dr. Allison

I can’t say enough good things about Dr. Lynn. He recently performed surgery on my abdomen. He kept me informed and set expectations that were completely met. I trust him and hope to never again need his services; but if I do, I will be calling Dr. Lynn.

Mike Botsch in Williams Bay, WI - Nov 16 2018

Review for Dr. Lynn

Janesville, WI - Nov 16 2018

Review for Dr. Rainiero

I had my right hip done 2 1/2 years ago and it went great! This fall I needed to have my left hip done. Dr. Schulman did an excellent job. My recovery is going well with this hip, also.

Milton - Nov 03 2018

Review for Dr. Schulman

Karla in Milton, WI - Nov 01 2018

Review for Dr. Wistrom

Janesville, WI - Oct 26 2018

Review for Dr. Curtis

Very gamey. Stayed she had been treating ADHD patients for over 20 years. She hasn't even been a physician that long. Jumped too conclusions, quite impolite, extraordinarily condescending. I would not recommend her if you have complex mental health needs. A poor communicator and a poor listener.

Alice in Janesville, WI - Oct 26 2018

Review for Dr. Kirmani Moe

Dr Lynn was a great doctor listens to concerns answered all questions. He fixed my hernia. Great job glad I don't have to worry about it any more.

Ronald J Machajewski in Janesville, WI - Oct 19 2018

Review for Dr. Lynn

Him and his team are very knowledgeable, welcoming and down to earth. Surgery went with ease knowing the team/surgeon behind the problem at hand.

Samantha Cole in Beloit , WI - Oct 18 2018

Review for Dr. Lynn

Excellent manner.EXPLAINS AND IS COMPASSIONATE

Janesville, WI - Oct 13 2018

Review for Dr. Tyl

Delavan - Oct 01 2018

Review for Dr. Terry

Sep 13 2018

Review for Dr. Khan

Seems disinterested.

Mike in Janesville , WI - Aug 26 2018

Review for Dr. Honarkhah

Dr. Berquist was my doctor for three years while fighting through a serious auto immune condition. I could not have had a more knowledgeable doctor. She was excellent at tracking my progress and adjusting my medication.

WI - Aug 19 2018

Review for Dr. Berquist

I would highly recommend Dr.Lynn He was professional and calming. His staff was very concerned and comforting to my needs.

Margaret in WI - Aug 12 2018

Review for Dr. Lynn

Cynthia in Town of Springfield , WI - Aug 02 2018

Review for Dr. Kirmani Moe

Dr. Gharia did an excellent job and I will definitely continue to go to him.

Milwaukee, WI - Jul 31 2018

Review for Dr. Gharia

Polite and easy to talk to about your concerns.

Dan Gunderson in Clinton , WI - Jul 14 2018

Review for Dr. Lynn

He was very knowledgeable in his field and very polite.

Erica Jul 03 2018

Review for Dr. Reid

He was very knowledgeable in his field and he was easy to relate to.

Jessica Jul 03 2018

Review for Dr. Juan

Janesville WI Resident Jun 21 2018

Review for Dr. Ewing

Thorough, nonjudgemental approach; it's difficult to find doctors like him.

Marie Jun 18 2018

Review for Dr. Ayetey

Tracy in Janesville, WI - Jun 07 2018

Review for Dr. Schulman

Debbie in Janesville - May 30 2018

Review for Dr. Schulman

Had a horrible experience. Dr. Dave did not look at old films I provided from other doctors and dismissed my symptoms as being "in my head". I sought a second opinion and had surgical correction for my condition. I have been pain free since the surgery.

Crystal Lake - May 23 2018

Review for Dr. Dave

Wonderful Doctor, miss him very much. Does not make rash decisions. Discusses everything with you as a person not just a patient. Kind and considerate and very compassionate with his patients.

Kathy Reimer’s in Roscoe , IL - May 19 2018

Review for Dr. Mahdavi

I had meniscus surgery. My results are amazing. I have a new life thanks to the highly professional Dr Fideler He deserves a five star review!

Larry Siker in Janesville wi - May 03 2018

Review for Dr. Fideler

Erika in Lake Geneva, WI - Apr 21 2018

Review for Dr. Gharia

Dr.Okocha is an amazing person and physician. She made me very comfortable in an uncomfortable position, explained everything thoroughly and performed the procedure thoroughly effectively and with minimal side effect. I highly recommend

Milton - Apr 18 2018

Review for Dr. Okocha

Considerate, compassionate, sense of humor, caring. Made me feel like I was important not just another case.

Brodhead - Apr 06 2018

Review for Dr. Lynn

Beloit - Apr 06 2018

Review for Dr. Neuman

Dr. Shah is not one for small talk but that is not what I go see him for. Each time I have had epidurals it has been successful. I trust him and his staff. From the front desk, the nurses and Dr. I am 100% satisfied.

Deborah Rodell Apr 05 2018

Review for Dr. Shah

Very pleased with Dr. Lynn. He came highly recommended and I can see why. Everything from the initial office visit to the surgery to the follow-up was thorough and well-handled, plus he and his staff were friendly and easy to talk to.

Milton - Apr 05 2018

Review for Dr. Lynn

Catherine in Delavan, WI - Mar 30 2018

Review for Dr. Quinn

Kurt Mar 30 2018

Review for Dr. Quinn

Justin Johnson in Beloit - Mar 28 2018

Review for Dr. Lynn

Like Dr. McCoy he is a good listener and know health care as well. Its never easy to change Drs. but I got lucky.

mark anderson in Lake Geneva Wi - Mar 21 2018

Review for Dr. McCoy

Always running late at LEAST 30 minutes every visit. Front desk should give curtesy calls. We have important jobs/commitments too.

Mar 09 2018

Review for Dr. Livingston

Mar 07 2018

Review for Dr. Ragotzy

TAMMY R in JANESVILLE WI - Feb 27 2018

Review for Dr. Mohsin

Location

Mercy Hospital and Trauma Center

1000 Mineral Point Ave, Janesville, WI 53548