HSHS Sacred Heart Hospital

74%

Patients that would definitely recommend
4% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

74%

Would definitely recommend
4% higher than the national average

HSHS Sacred Heart Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

HSHS Sacred Heart Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

She is by far the best doctor I have ever seen. She takes the time to truly listen to what is going on. You become more of a partner in your own care than just a patient being told what to do. It's an exciting time that Dr Kyle is back in Eau Claire seeing patients!

Jun 24 2020

Review for Dr. Kyle

He listened, was extraordinarily empathetic and took his time with me. I highly recommend.

Jeanne Daniels Jun 15 2020

Review for Dr. Studt

Dr.Kluge is kind & caring,listened to my concerns and made me feel comfortable. He is a well educated professional,with great bedside manners. I wish every doctor I had to see was as good at their job as he is.

Victoria Wroblewski Jun 13 2020

Review for Dr. Kluge

Dr. Iwakiri is an excellent physician and I would recommend him to anyone we are very fortunate to have him in our Community.

Brian Jun 03 2020

Review for Dr. Iwakiri

D Nelson May 26 2020

Review for Dr. Reesman

Ryan May 04 2020

Review for Dr. Rucker

She was amazing. So kind and caring and really took the time to talk with me. Explained everything well and was there every day after my surgery.

Katherine Apr 17 2020

Review for Dr. McDonald

Does not see it from the patients point of view, very untrustworthy

Apr 10 2020

Review for Dr. Studt

Very satisfied with all Dr. Bassett has done for me. Thank you and your staff.

Paul Apr 05 2020

Review for Dr. Bassett

Absolutely changed my life! I've been a patient for many years. Thank you Dr. Adkins and staff.

Paul Apr 05 2020

Review for Dr. Adkins

He has been my cardiologist for ten years. He is direct and clear. His diagnosis of my stenotic valve led to a replacement that greatly enhanced my quality of life and very likely saved it. His presentation of options was extremely helpful as I chose among them.

Apr 03 2020

Review for Dr. Alaoua

Stacy Mar 30 2020

Review for Dr. Crow

Really good visit for facial and other services! Very friendly staff and I’m pleased with the results...thanks!

Sum1clvr Mar 07 2020

Review for Dr. Rucker

I have had respiratory problems since 1981, and Dr Gianlupi was the best pulmonary specialist I've ever had. I was very disappointed to see her leave Marshfield Medical Center in February 2020, and wherever she practices next, I will continue to see her.

Tom Feb 27 2020

Review for Dr. Gianlupi

Faye Feb 18 2020

Review for Dr. Wogahn

Dr. Reeseman has been a Godsend in my life. Because of her, I have gone from severe and crippling pain to having a very satisfying job. I highly recommend this very qualified and caring physician to anyone.

Sarah K. Feb 17 2020

Review for Dr. Reesman

Sunny Lockwood Feb 14 2020

Review for Dr. Immerman

He starts off interested, but will walk out in the middle of an appointment once he’s no longer interested in helping find the cause of your illness. Sure, he could’ve referred you to a specialist in another clinic system that could have helped you- but walking out was his choice.

sara sorensen Feb 01 2020

Review for Dr. Obaid

Jan 26 2020

Review for Dr. Daniels

Its been great every one is so nice answers all my questions and so much more if had questions called and got them answered right away I have no more back pain I would and have recommended Dr. Thapar and how wonderful the hospital was.

Jan 25 2020

Review for Dr. Thapar

I had double hip replacements and he did an excellent job before and after surgery. He is a top notch doctor!! I only would do this surgery with the best surgeon and that is why I chose him.

Jon Tillung Jan 23 2020

Review for Dr. Stewart

Rude. Don't trust him. Hope to never deal with him again as a patient.

Jan 19 2020

Review for Dr. Southard

Excellent physician

Stephen Parliament Jan 17 2020

Review for Dr. Alaoua

I wished I never move away. Dr. J was the best doctor and he really cared about you. Todd K

Todd Kryzanski Jan 10 2020

Review for Dr. Javaherian

Zach Jan 07 2020

Review for Dr. Immerman

The care I have received from Dr. Thapar and his team was phenomenal. I have not felt this good in years.

Dec 28 2019

Review for Dr. Thapar

I am very impressed and very pleased with this wonderful experience with the staff and all of the staff

Dec 24 2019

Review for Dr. Thapar

SS Dec 24 2019

Review for Dr. Rucker

Dr. Peller is a one of a kind Dr. He listens to everything you say and is a very compassionate person. He cares very deeply about his patients. If it weren't for him I may not be here.

Yvonne Boettcher Dec 22 2019

Review for Dr. Peller

Very disappointed with his treatment of patients - had a very rough recovery from a tonsillectomy including two huge blood clots that I choked on and threw up. His only words to me were that he has heard men complain more than me...

Dec 21 2019

Review for Dr. Defatta

Betty Weir Dec 07 2019

Review for Dr. Durkee

Exceptional care.

Dec 06 2019

Review for Dr. Thapar

Wonderful with patients and very skilled. Very grateful for his care.

Dec 02 2019

Review for Dr. Tham

Wonderful! He kept my father alive for decades after the other doc said that he would likely die.

Nov 25 2019

Review for Dr. Obaid

Dr. Philip is wonderful. She listens and you can tell she really cares.

Jeanne P. Nov 21 2019

Review for Dr. Philip

She has been my Dr for a long time and I truly value her opinion. She helped and guided me on getting a proper diagnosis for my mental health and that is huge for me.

Allison Nov 20 2019

Review for Dr. Ludwikowski

After 4 surgeries and a plastic surgeon giving up on my sons polonidal disease, Dr Immerman cured him in 1 try and changed his life and the life of my entire family. God bless this man!!!

Dement family from Louisiana Nov 08 2019

Review for Dr. Immerman

Results of the surgery have been positive, I am very appreciative of the time that was given to explain and answer my questions. Everyone I had contact with during the whole experience was extremely helpful and demonstrated superior customer service.

Nov 06 2019

Review for Dr. Thapar

My brother is being totally ignored by the Dr. No looking to the future..no tests or plans to move forward. Total disappointment!

Oct 28 2019

Review for Dr. Alaoua

Th e procedure was great. My back pain is very much reduced, and I am walking better.

Oct 26 2019

Review for Dr. Thapar

Everything went much better then expected. Excellent staff, Wonderful doctor. Would not go any place else for care or surgery. .

Oct 25 2019

Review for Dr. Thapar

Meet with and had surgery. He recomended not doing stents at the time. Instead, that I shoule have bypass surgery to fix my heart issues. Just had my one year follow up. I'm good for five years for my next follow up.

Michael H Oct 19 2019

Review for Dr. Santolin

Jenna R. Oct 11 2019

Review for Dr. Immerman

Basically told me that women who have children shouldn't run anymore and he told me outright that my body would be shot after 40 so it didn't matter after that.

Sep 24 2019

Review for Dr. Stewart

Great patient/staff communication. Very thorough communication on office visits. Impressed with these caring people for my over all health.

Sep 03 2019

Review for Dr. Thapar

Dr Carlson has replaced both of my knees, plus he removed scar tissue from one. He is good at listening and explaining everything. He also has a delightful personality! His staff is also excellent.

Sue Hesketh Aug 27 2019

Review for Dr. Carlson

He will take your money and laugh all the way to the bank with it. He treats staff like garbage and everyone is below him. Definitely scroll down a bit and check his background info. These are very relevant to how he is today and how he continues to treat his patients.

Garret Aug 22 2019

Review for Dr. Defatta

Everything was great with my surgery

Aug 22 2019

Review for Dr. Thapar

Aug 16 2019

Review for Dr. Obaid

Excellent, compassionate, dedicated both Dr. Thapar, Jolene and Katie. Thank you.

Aug 01 2019

Review for Dr. Thapar

Dr Reesman is amazing. I feel 100% comfortable with her. She is very caring, and actually listens to any concerns I may have.

Jul 14 2019

Review for Dr. Reesman

Over all surgery and care great, very impressed with care.

B. Stevenson Jun 29 2019

Review for Dr. Thapar

They saved my life.theyre all excellent and polite here i cant say enough good things about them .

D.S. Jun 20 2019

Review for Dr. Thapar

G.J.R. in Long Lake , MI - Jun 20 2019

Review for Dr. Levin

Everything has gone great regarding the surgery.

Greg Daniels Jun 09 2019

Review for Dr. Thapar

The surgery with Dr. Thapar was the best decision I have ever made. Outstanding care with amazing results. I am completely pain free and back to a wonderful life thanks to Dr. Thapar, his staff, and staff at Oakleaf Hospital.

Nina Leitza Jun 07 2019

Review for Dr. Thapar

Dr. Thapar was very thorough and a good listener. I would highly recommend him.

May 13 2019

Review for Dr. Thapar

The Doctor is wonderful. It has been a positive experience. .

May 06 2019

Review for Dr. Thapar

Dr. Merrick and his staff are very easy to work with. He is very professional yet puts you at ease. He made a point to let me know he’d be available when needed. I felt well cared for.

May 02 2019

Review for Dr. Merrick

Apr 26 2019

Review for Dr. Merrick

Waited for over 40 minutes to be seen for less than 3 minutes. Acted like he has never met me before and had not reviewed any of my PT records. Changed diagnosis and treatment plan and acted like he hadn’t.

Apr 17 2019

Review for Dr. Drawbert

In it for the money not for the patient. So incredibly disappointed with him and Oakleaf Surgery Center.

Apr 17 2019

Review for Dr. Defatta

Wonderful experience st one of the worst times of my life . A beacon of hope.

Apr 01 2019

Review for Dr. Thapar

Mar 28 2019

Review for Dr. Thapar

I had a facelift done 1 year ago by Dr. Rucker! He did the most amazing work and I'm just so happy! I feel even better about myself than I did 10 years ago! He is extremely professional and heaven knows he has done 1000's of these procedures! Please don't trust your face to anyone else!

Mar 27 2019

Review for Dr. Rucker

BEYOND AMAZING HIGHLY RECCOMEND

Mar 22 2019

Review for Dr. Immerman

Dr. S and staff were very nice and professional and made me feel at ease and not nervous. He explained the procedure thoroughly.

Mar 19 2019

Review for Dr. Schlimgen

Good people. Procedure went fine. Absolutely no problems since no pain as well.

Mar 18 2019

Review for Dr. Thapar

Dr. Delmastro has been my breast cancer doctor for years and I have to say, he is one of the BEST!

Mar 13 2019

Review for Dr. Delmastro

Not a person I would recommend. He was rude and very condescending to my family and me.

Mar 11 2019

Review for Dr. Waits

Dr Thapar, Jolene, and Katie have all been fantastic and amazing!

Sam S Feb 13 2019

Review for Dr. Thapar

The surgery was excellent, my movement came back almost immediately. Thank you so much!

G.J. Feb 08 2019

Review for Dr. Thapar

Aubre in Eau Claire, WI - Jan 24 2019

Review for Dr. Adkins

Frances in Colfax, WI - Jan 17 2019

Review for Dr. Barrette

Dr. Thapar and his staff were very informative and easy to talk to. I had no reservations about the procedure and the after care was very good.

Mike s. Dec 23 2018

Review for Dr. Thapar

Dr Gianlupi is a great pulmonologist! I’ve been seeing her for several years years. She takes time with her patients and explains your options. Very nice lady!!

Jim in Ladysmith - Dec 23 2018

Review for Dr. Gianlupi

Very good experience all things considered.

R.M.S. Dec 08 2018

Review for Dr. Thapar

In my opinion, he is not a Dr. you can trust. He lies in your medical records and his staff do also. Take your mental health needs elsewhere if you want quality.

MN - Dec 05 2018

Review for Dr. Konzen

I love Dr.Sarumi as my son's doctor I'm hoping he is able to continue being seen by her no matter which clinic or hospital she's with.

Colfax, WI - Nov 08 2018

Review for Dr. Sarumi

Dr. Nelson was a literal "lifesaver" for my father-in-law. He has taken care of him now for the last 4 years and he has remained cancer free! We have been very happy with the care from all of the physicians and staff of Western WI Urology. We would highly recommend this clinic.

Eau Claire, WI - Oct 31 2018

Review for Dr. Nelson

Great results to this point, we are very grateful to your team.

T.J.S. Oct 10 2018

Review for Dr. Thapar

Thank you Dr. Thapar!

George Hayden Sep 15 2018

Review for Dr. Thapar

Dr. Christiansen has been my rock during my ordeal with breast cancer. He has always been available to answer my many questions, offered choices for treatment and helped me to make educated decisions. He is very calming to talk to which helped me manage my own emotions.

Anita Pickett in Lake Villa, IL - Sep 13 2018

Review for Dr. Christiansen

I have gone to Dr. Mark Schlimgren on four occasions in the past 10 years for Cortizone injections in my lower L4 - L5 area. I have had excellent results and put my trust in him to help me when my pain gets severe He I s a Godsend for me!

ANNIE KAY in WI - Aug 13 2018

Review for Dr. Schlimgen

This was the best experience with the most professional care. Highly recommend.

Mary Galbreath in Altoona, WI - Jul 24 2018

Review for Dr. Thapar

Very clean and proffesional. Top notch attention and advice.

A. Watts in Altoona, WI - Jul 14 2018

Review for Dr. Thapar

Accompanied my husband to an appt w/ Dr. Tornehl. Very friendly, thorough & reassuring. Highly recommend him!

Jul 12 2018

Review for Dr. Tornehl

Jun 26 2018

Review for Dr. Nelson

I have seen Dr. Defatta for a couple years and have heard bad reviews but I refuse to believe any of it. He has been nothing but a great person to me and taken care of me. I would recommend him to anyone.

Eau Claire - Jun 21 2018

Review for Dr. Defatta

Caring, compassionate. Truelly cares about you and takes the time to address all the issues you have. Give you information and helps you to sort through the decision making that needs to be done.

GM in Eau claire, WI - Jun 20 2018

Review for Dr. Wogahn

understanding, caring and helpful what else could one want.

al brown in Chippewa Falls - Jun 16 2018

Review for Dr. Schlimgen

Never a better, kind and caring doctor

Jan C in EAU Claire , WI - Jun 14 2018

Review for Dr. Wogahn

This doctor is upbeat and profeddionsl

Kathie Kelley in NEILLSVILLE, WI - Jun 13 2018

Review for Dr. Merrick

Pam Jun 05 2018

Review for Dr. Pitchford

Hillary in Eau claire - May 30 2018

Review for Dr. Pitchford

Dennis Westphal in Elk Mound Wisconsin - May 24 2018

Review for Dr. Merrick

Location

HSHS Sacred Heart Hospital

900 W Clairemont Ave, Eau Claire, WI 54701