Gundersen Lutheran Medical Center

87%

Patients that would definitely recommend
17% higher than the national average


Gundersen Lutheran Medical Center is a medical facility located in La Crosse, WI. This hospital has been recognized for Outstanding Patient Experience Award™, Orthopedic Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Orthopedic Surgery Excellence Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Labor and Delivery Excellence Award™ (2019)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

87%

Would definitely recommend
17% higher than the national average

Gundersen Lutheran Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Gundersen Lutheran Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Total knee replacement and rehab.

Grateful Patient Aug 07 2020

Review for Dr. Lawrence

Excellent doctor. Very thorough and concise.

Aug 06 2020

Review for Dr. Baker

Dr. Lawrence listened and answered all my questions. He is very thorough and precise in his work. I trusted him and felt very comfortable with his expertise.

Betty Nigh Jul 26 2020

Review for Dr. Lawrence

Treated me for prostate cancer. Did an outstanding job

Bill,pohlman Jul 14 2020

Review for Dr. Driscoll

Lorie Jul 14 2020

Review for Dr. Lawrence

Great guy!! He explained the process of what was going to happen in my surgery, he explained the after care, and also did a follow up. He made me comfortable because it was my first surgery. I appreciate how kind his staff and him were.

Elena lee Jul 02 2020

Review for Dr. Baker

Shannon Moats Jul 01 2020

Review for Dr. Lange

Along Jun 16 2020

Review for Dr. Baker

Jun 12 2020

Review for Dr. Rabindranauth

Dr. Lawrence is a legend! I had surgery on both knees, 2 separate procedures, with great success!

Jun 11 2020

Review for Dr. Lawrence

I've been seeing him for a couple years. I trust him completely. He gives me good guidance with medications and life. Comforting and uplifting. I wouldn't dream of seeing anyone else. Hes giving good advice with the virus situation. Its reassuring to know hes on my team.

Judy Rustad May 07 2020

Review for Dr. Sievert

Apr 17 2020

Review for Dr. Sievert

Jim Zoet Apr 11 2020

Review for Dr. Lawrence

Michael Mar 16 2020

Review for Dr. Lawrence

Allen Mar 06 2020

Review for Dr. Lawrence

He replaced both my knees. I’m now back to tennis and walking the golf course.

Mar 05 2020

Review for Dr. Lawrence

Mar 05 2020

Review for Dr. Lawrence

Luane Skaim Henzler Mar 05 2020

Review for Dr. Lawrence

Highest quality possible. It's like talking to a caring family member who happens to have 30yrs of GI Doc experience. So glad he's the department example/ chair for this team.

Mar 02 2020

Review for Dr. Rathgaber

He was rude and arrogant. I'm 6 4 and weigh 230lbs. He didn't know that cuz they never even weighed me at the hospital. He still called me "morbidly obese" when he had no idea what I weighed. He is the reason I will NEVER go back to gunderson Lacrosse. Smug,arrogant uninformed little jerk!!!

Craig pash Feb 29 2020

Review for Dr. Smith

Dr. Bottner cared for my husband in a most compassionate way with expertise. His staff is wonderful also. I am forever grateful for the care my husband received.

Sherry Halvorson Feb 26 2020

Review for Dr. Bottner

He was attentive to my concerns and did a good job on my surgery.

Keller Feb 12 2020

Review for Dr. Baker

Had both my knees replaced, Top notch Doctor and crew! ??

Peyton Johnson Feb 09 2020

Review for Dr. Lawrence

L. Marks Feb 05 2020

Review for Dr. Endrizzi

Dr. Baker is quick, but efficient. He Is kind and knowledgeable.

Jan 30 2020

Review for Dr. Baker

Avoid this referral monkey! Jan 30 2020

Review for Dr. Harbst

Dr. Sallaway was exemplary in the palliative oversight and care of my mom in 2017. She was thorough, caring, directed my mom's care and needs without fail, and very communicative in what was a dire situation.

Jan 28 2020

Review for Dr. Sallaway

Dean Elsbernd January 2020 Jan 19 2020

Review for Dr. Lawrence

I was treated very kindly and professionally by Dr. Baker. I felt he was truly concerned about my welfare. I would definitely recommend Dr. Baker to anyone who needed the services of a surgeon.

Laura Jean Van Bibber Jan 17 2020

Review for Dr. Baker

We love Dr. Ojelabi! He is full of joy! ??

Judy Keinanen Jan 14 2020

Review for Dr. Ojelabi

Dr. Baker was fabulous with my surgery! I had no complications and very minimal pain from the procedure.

Jan 04 2020

Review for Dr. Baker

Nancy Miller - December 2019 Dec 26 2019

Review for Dr. Lawrence

Dr.Rumball was RUDE , rushed, he left and saw 2 other patients during my appointment! He belittled his office staff and other doctors. STAY AWAY !

Pained Dec 19 2019

Review for Dr. Rumball

Have worked with Dr. Kuck for over 10 years & he is very concern with my vision as I had eye accident 50 years ago & have trouble with glaucoma & he has worked hard to keep it under control.

Skip Koske Dec 18 2019

Review for Dr. Kuck

A grateful patient Dec 09 2019

Review for Dr. Colburn

Fantastic Dr! Took the time to explain everything and make sure we understood what was going on. Easy recovery.

Dec 05 2019

Review for Dr. Baker

Nov 23 2019

Review for Dr. Mitchell

Pamela Soltau Nov 22 2019

Review for Dr. Lawrence

Good listener, thorough, detailed, knowledgeable and friendly. Dr. Herath and his staff are always responsive to phone inquiries, too I have enjoyed great health for many years with Dr. Herath as my primary physician.

Ron W. Geurkink Nov 19 2019

Review for Dr. Herath

Great doctor. Would recommend. Very knowledgeable in his field.

Nov 16 2019

Review for Dr. Klein

I was sad to hear he no longer works there. He is the o my one I trust with doing my surgeries. Has I tell everyone he knows my Blue print I side

Theresa Reeher Nov 13 2019

Review for Dr. Kothari

David Fricke Nov 08 2019

Review for Dr. Lawrence

I WOULD RECOMMEND DR. LAWRENCE AND HIS STAFF VERY HIGHLY TO ANYONE. HIS STAFF AND HIMSELF ARE VERY CONCERNED ABOUT YOU BEFORE SURGERY AND THRU RECOVERY.

Gary Iverson Nov 01 2019

Review for Dr. Lawrence

I can’t say enough wonderful things about Dr. Lawrence. He is a remarkable surgeon. I had a revised TKR. It was like night and day between the two surgeries. The staff was unbelievable. I experienced minimal pain. One week after surgery I was canning salsa. Excellent experience

Bonnie Younker in Wabasha, MN - Oct 28 2019

Review for Dr. Lawrence

Sandy in Waukon, IA - Oct 25 2019

Review for Dr. Lawrence

Dr. Jeffrey Lawrence is an excellent physician. He is very caring and has the best outlook for his patients.

Oct 15 2019

Review for Dr. Lawrence

L.D. Oct 12 2019

Review for Dr. Lawrence

I think Dr Lawrence is a master of his art, a magician with a gentle soul. I recommend him wholeheartedly to family and friends. He and his team work miracles. I was very fortunate to have him as my Dr. thank you Dr Lawrence. Bahieh

Bahieh wilkinson in Winona , MN - Oct 12 2019

Review for Dr. Lawrence

Dr. Lawrence and his staff made what could be a very stressful experience as comfortable as could be expected. He was always very pleasant both toward me and my wife. He is a valuable asset to the profession. Truly the definition of a professional. I would recommend him to anyone.

Jim Fabian Sep 23 2019

Review for Dr. Lawrence

Kathy for Roy (Bud) Dunn in Melrose , WI - Sep 21 2019

Review for Dr. Lawrence

I felt very confident in having Dr. Lawrence as my surgeon for two total hip replacement surgeries. He is highly skilled, and very importantly took the necessary time with me as his patient. He explains everything very well and is very personable. I feel comfortable in talking with him.

Sep 21 2019

Review for Dr. Lawrence

Nancy R in Holmen, WI - Sep 19 2019

Review for Dr. Lawrence

Clayton, NY - Sep 15 2019

Review for Dr. Bucknam

Excellent bedside manner, very thorough and I felt like I was in excellent care. The biggest issue is the health system, because scheduling is a beast -- not his fault.

Sep 11 2019

Review for Dr. Kucharski

Bonnie J. Petersen Sep 11 2019

Review for Dr. Lawrence

Very professional took care of what I needed and adapted when something else came up. Very impressed.

Jeff Sep 09 2019

Review for Dr. Baker

Jim Prindle Aug 23 2019

Review for Dr. Lawrence

my Ten Year old Hernia turned into an "Incarcerated Hernia" Friday 9 AUG. Dr Baker did surgery to repair on Saturday

James Stoutsenberger Aug 15 2019

Review for Dr. Baker

We encountered several GHS psychiatrist's during my son's MH struggles...Dr. Rae is not only extremely intelligent, she is kind, compassionate, willing to listen to your ideas, addresses concerns, empowers, and is likely the best psychiatrist Gundersen has on its team!

Aug 14 2019

Review for Dr. Rae-Stuart

Total knee replacement

Jul 21 2019

Review for Dr. Lawrence

Michael A Jerue Jul 20 2019

Review for Dr. Lawrence

Cindy Mischnick Jul 16 2019

Review for Dr. Lawrence

Shannon Bechly Jul 15 2019

Review for Dr. Lawrence

Patricia B. Richgels Jul 13 2019

Review for Dr. Lawrence

Suzanne Strangstalien Jul 13 2019

Review for Dr. Lawrence

Paul Wichmann Jul 12 2019

Review for Dr. Lawrence

John Funke in West Salem, WI - Jun 30 2019

Review for Dr. Lawrence

Absolutely will recommend Dr Lawrence...Very easy to talk with and a great surgeon. Cares about his patients.

Dave Kriesel in Fountain , WI - Jun 27 2019

Review for Dr. Lawrence

Easy to talk to and willing to answer all my questions.

Jun 24 2019

Review for Dr. Hoefert

Sandy Knoepker in Warrens , WI - Jun 23 2019

Review for Dr. Lawrence

Bonnie Sacia in La Crosse, WI - Jun 21 2019

Review for Dr. Lawrence

100% satisfied with Dr. Lawrence, his staff, the facilities. I highly recommend them for knee replacement.

Ritch Jacobson in Winona, MN - Jun 19 2019

Review for Dr. Lawrence

MN - Jun 18 2019

Review for Dr. Lawrence

Betsy in Onalaska, WI - Jun 17 2019

Review for Dr. Lawrence

Effie Gilles in Onalaska, WI - Jun 16 2019

Review for Dr. Lawrence

Joan Connor in Kendall, WI - Jun 14 2019

Review for Dr. Lawrence

Excellent doctor. Really cares and digs to find answers to challenging issues.

Jennifer in WI - Jun 13 2019

Review for Dr. Donohue

May 28 2019

Review for Dr. Lawrence

Superior evaluation preparation for surgery, staff expertise, and follow up. He is the best!

May 25 2019

Review for Dr. Lawrence

May 24 2019

Review for Dr. Lawrence

Alan Herbert in Payson, UT - May 22 2019

Review for Dr. Baker

May 19 2019

Review for Dr. Aberger

May 18 2019

Review for Dr. Lawrence

5 star's doesn't seem like enough for Dr. Lawrence and his staff.

May 13 2019

Review for Dr. Lawrence

I am very happy with the results of my total knee replacement, the Gundersen Health Viroqua Center gets an A++. Dr. Lawrence is the Best and I would recommend his services to anyone that would need that kind of surgery. Thank-you Dr. Lawrence for fixing my knee.

May 11 2019

Review for Dr. Lawrence

Lacee in Spanish Fork , UT - May 03 2019

Review for Dr. Baker

Excellent experience! She is knowledgeable, helpful, and encouraging.

May 03 2019

Review for Dr. Donohue

May 03 2019

Review for Dr. Lawrence

I saw Dr. Lawrence after being told that I did not qualify for a knee replacement due to age and luckily he did not agree and went forward with the surgery, he was very professional and friendly.

Apr 29 2019

Review for Dr. Lawrence

Apr 26 2019

Review for Dr. Lawrence

Apr 23 2019

Review for Dr. Lawrence

Dr. Lawrence gives you as much time as you need to answer all your questions or concerns in the very relaxed and easy to understand manner. We are so fortunate to have a top notch surgeon in a rural hospital, he's the best!

Apr 19 2019

Review for Dr. Lawrence

Apr 19 2019

Review for Dr. Lawrence

Apr 13 2019

Review for Dr. Lawrence

Apr 13 2019

Review for Dr. Lawrence

Apr 13 2019

Review for Dr. Lawrence

Location

Gundersen Lutheran Medical Center

1900 South Ave, La Crosse, WI 54601

Frequently Asked Questions

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