Gundersen Lutheran Medical Center

87%

Patients that would definitely recommend
17% higher than the national average


Gundersen Lutheran Medical Center is a medical facility located in La Crosse, WI. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for General Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Orthopedic Surgery Excellence Award™ (2021, 2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Labor and Delivery Excellence Award™ (2020, 2019)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2020, 2019)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10
16% higher than the national average

87%

Would definitely recommend
17% higher than the national average

Gundersen Lutheran Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Gundersen Lutheran Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

I had an appendectomy and everything went great! The nurses were fantastic!

Sandi Caron Jul 30 2021

Review for Dr. Baker

Good bedside manner. Easy to talk to. Thorough.

Jul 23 2021

Review for Dr. Rayhan

I came through on workers comp, all the staff through this whole experience have been extremely helpful, and kind throughout the complicated process.

Jul 16 2021

Review for Dr. Baker

He is very easy to understand and treats his patients as people. He makes you feel comfortable and it is easy to ask questions and get answers. I have a great respect for what he does and how he and his team work together.

Jul 09 2021

Review for Dr. Lawrence

Love the clinic and whole staff. Very efficient and knowlegable. Had both knees replaced and am extremelely happy with the results. Have recommended Dr. Lawrence to everyone.

Joyce Block Jul 01 2021

Review for Dr. Lawrence

Location

Gundersen Lutheran Medical Center

1900 South Ave, La Crosse, WI 54601

Frequently Asked Questions

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