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Froedtert West Bend Hospital

Froedtert West Bend Hospital is a medical facility located in West Bend, WI. This hospital has been recognized for Patient Safety Excellence Award™ and Gastrointestinal Surgery Excellence Award™.

66%

Patient Experience Rating

3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

3% lower than the national average

66%

Would definitely recommend

3% lower than the national average

Froedtert West Bend Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%50%

Froedtert West Bend Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%71%

Providers

Provider Reviews

I had the pleasure of having Dr. Brar for one of my relatives when he visited me from NYC. Dr. Brar is fastidious and detailed and accurate. Her bedside manner was exceptional. Most importantly, my relative was treated with professionalism. As a result he recovered completely with Dr Brar’s...

Jul 17 2024

Review for Dr. Brar

Dr. Bosbous and his team were great! I felt heard and confident in understanding what was going on during surgery and what to expect after. They have always been available to answer questions and never make you feel like a burden.

Jess Jul 07 2024

Review for Dr. Bosbous

This was an unexpected needed visit. I was given the time needed to throughly review my concerns and develop a care plan

Jun 30 2024

Review for Dr. Jackowiak

Dr. Bradley is an awesome doctor! I am here today because of him and the Froedert care team. I thank God everyday for them.

Jun 30 2024

Review for Dr. Bradley

Excellent explanation of tests and what is needed in the future.

Jun 30 2024

Review for Dr. Hoitink

Location

Froedtert West Bend Hospital

3200 Pleasant Valley Rd, West Bend WI 53095

CallDirections

(262) 334-5533

Frequently Asked Questions

Where is Froedtert West Bend Hospital located?

Froedtert West Bend Hospital is located at 3200 Pleasant Valley Rd, West Bend, WI 53095. Find other locations and directions on Healthgrades.

Has Froedtert West Bend Hospital won any recent awards from Healthgrades?

Yes, Froedtert West Bend Hospital has been awarded with Patient Safety Excellence Award™ and Gastrointestinal Surgery Excellence Award™ in the past two years.

Is Froedtert West Bend Hospital highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Froedtert West Bend Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Froedtert West Bend Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Froedtert West Bend Hospital profile..

How does Froedtert West Bend Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3200 Pleasant Valley Rd

West Bend, WI 53095

Directions

(262) 334-5533