Froedtert West Bend Hospital


Patients that would definitely recommend
1% higher than the national average

Froedtert West Bend Hospital is a medical facility located in West Bend, WI. This hospital has been recognized for General Surgery Excellence Award™ and Critical Care Excellence Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
3% higher than the national average


Would definitely recommend
1% higher than the national average

Froedtert West Bend Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Froedtert West Bend Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Yes, he was recommended by family and friends

Dec 26 2020

Review for Dr. Mullin

Had a total hip replacement, from my initial visit ,thru surgery, and subsequent follow up visits, Dr Mullin, has been courteous and understanding of my concerns, never appeared to be in a rush at visits, and always asked if I had any questions or concerns.

Paul Dec 21 2020

Review for Dr. Mullin

Dr. H Dec 17 2020

Review for Dr. Eichenseer

All my office visits with Dr.Wang she was caring and proffessional. Mybsurgery went long and Dr. Wang was great putting in all the time needed, no rushing on to another patient.

Judy Greif Dec 15 2020

Review for Dr. Wang

Absolutely loving my post op results! Dr. Bosbous and his entire staff made me feel very comfortable and validated my concerns from the get go. I'm very happy with my decision to have surgery AND to have Dr. Bosbous perform it. Thank you!!!

Shellie S Dec 08 2020

Review for Dr. Bosbous


Froedtert West Bend Hospital

3200 Pleasant Valley Rd, West Bend, WI 53095

Frequently Asked Questions

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Does Froedtert West Bend Hospital score well in safety ratings?