Froedtert Community Memorial Hospital

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Froedtert Community Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Froedtert Community Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Very thorough before and after surgery. I knee what to expect. Nursing staff went out of their way to make sure I was as comfortable as possible. Top notch crew.

David Polk Jul 30 2020

Review for Dr. Morton

Excellent care from beginning to end.

Jul 29 2020

Review for Dr. Neilson

Gordon Lesser Jul 29 2020

Review for Dr. Rebholz

knee replacement -

Jul 28 2020

Review for Dr. Nelsen-Freund

I would certainly recommend Dr. Mullin to anyone who is in need of a knee replacement. He is a very likeable, caring doctor.

Rosemary Jul 27 2020

Review for Dr. Mullin

Susan Chesak Jul 25 2020

Review for Dr. Trivedi

I highly recommend Dr. Trivedi as a very caring physician. Her advise is making a significant improvement in my condition. I like her use of technology during this time of distancing to stay in close contact.

Jul 22 2020

Review for Dr. Trivedi

I could throw a lot of superlatives around , instead, on a scale of one to five, from Dr. Trivedi on down, i would rate my experience ten stars.

russ roecker Jul 21 2020

Review for Dr. Trivedi

Jodi Bertschinger Jul 21 2020

Review for Dr. Wang

Dr. Trividi is so reassuring, compassionate and kind.

Mary Weis Jul 20 2020

Review for Dr. Trivedi

My entire experience has been excellent, especially the day of the surgery and since. Everybody has been prompt in their responses , best decision I ever made.

Don E. Jul 14 2020

Review for Dr. Nelsen-Freund

Check-in thru procedure thru recovery was a breeze. What's not to like about that!

Chuck Jul 13 2020

Review for Dr. Trivedi

I received exceptional care in every phase of my colonoscopy. My same day visits with Dr. Trivedi pre and post-procedure were very informative and factual; very patient oriented. The followup care was exceptional by any standard. I would highly recommend Dr. Trivedi.

Jul 13 2020

Review for Dr. Trivedi

Dr Nelson preformed a perfect knee replacement on a complicated patient with brittle bones. I definitely would refer him for joint replacement!!

Jill T Jul 07 2020

Review for Dr. Neilson

Joan Jul 07 2020

Review for Dr. Mullin

He has replaced both my knees with excellent success. He answers questions completely and has an extremely competent well organized team.

Jul 06 2020

Review for Dr. Nelsen-Freund

5 star very likely. Informed me there would be Discomfort and I am adapting to that. Easy to speak to and listened to concerns

John Brill Jul 05 2020

Review for Dr. Nelsen-Freund

Even during a pandemic, the surgery center was well run. Dr Trevedi and her staff were top notch.

Jul 04 2020

Review for Dr. Trivedi

He is a wonderful Doctor and I would recommend him to anyone

Jul 03 2020

Review for Dr. Neilson

Ann Hounsell Jul 02 2020

Review for Dr. Nelsen-Freund

Dr. Patel is an amazing doctor. He took me on as a patient when nobody wanted to help me due to the difficulty of the procedure needed. He placed 2 stents in an area that was butchered from a spinal fusion. He has changed my life and I will be forever grateful to him. THANK YOU DR. PATEL

Ken H Jul 02 2020

Review for Dr. Patel

Gladys Grulkowski Jul 01 2020

Review for Dr. Kroener

As always excellent care and concern by the doctor.

Jul 01 2020

Review for Dr. Trivedi

Jun 30 2020

Review for Dr. Mullin

Total knee replacement

Corinna Blecher Jun 30 2020

Review for Dr. Mullin

Very good and thorough. Checks history. Did not like the Movi-prep before colonoscopy. Prefer the regular one.

Jun 29 2020

Review for Dr. Trivedi

Keith Lodahl Jun 27 2020

Review for Dr. Trivedi

She was professional but very personable, very very happy

Mike B Jun 26 2020

Review for Dr. Wang

Dr. Morton is outstanding. He has replaced both hips for me.

Jun 25 2020

Review for Dr. Morton

Dr Wang is one of the best doctors. She is caring and so good at what she does. This is my second cervical spine surgery with her and I couldn't have better care or results. She surrounds herself with the best staff possible!! I would highly recommend her.

Linda Hintz Jun 23 2020

Review for Dr. Wang

It was very nice and people were very informative.

Jun 22 2020

Review for Dr. Trivedi

Jun 22 2020

Review for Dr. Trivedi

Ken Koch Jun 20 2020

Review for Dr. Schwab

A very professional, but caring and put me at ease follow up visit! Thank you...

Georgie M Haubach Jun 17 2020

Review for Dr. Hicks

Dr. Trivedi has been my doctor for at least 10 years. I'm very satisfied with her care. She's always friendly and upbeat. She takes time to listen.

Jun 15 2020

Review for Dr. Trivedi

Everything went smooth and I appreciated the kindness the nurses gave.

Michael Jun 11 2020

Review for Dr. Jacobsohn

Dr. Wells is very professional, compassionate and understanding. He has given me cortisone injections and they do not hurt and I have had 3 previous surgeries with excellent results. He is an excellent surgeon!!

Lori Clement Jun 11 2020

Review for Dr. Wells

Very good experience with Dr Mullin every thing went as planned. Very good DR

arlen herink Jun 09 2020

Review for Dr. Mullin

Jun 08 2020

Review for Dr. Morton

Jun 05 2020

Review for Dr. Nagy

Jun 05 2020

Review for Dr. Miller

It was a follow up procedure. It went very well. I was very happy with my Dr.

Jun 02 2020

Review for Dr. Trivedi

Dr Morton is very good. He is encouraging. I have never felt rushed during a visit. The Get Well Loop that he uses helps give you information both before and after surgery that is helpful. Everyone that I have dealt with on his staff has been very good and very nice.

Jun 01 2020

Review for Dr. Morton

Dr. Nelsen-Freund was very professional and thorough in his evaluation of my issues. He listened to my concerns and treated me in a very respectful manner. I am thankful for his expertise in my last surgery and am confident that my upcoming surgeries will be done by him as well

Peter Hagen Jun 01 2020

Review for Dr. Nelsen-Freund

Dr Trivedi is kind and helps me to understand my medical needs.

Noreen May 28 2020

Review for Dr. Trivedi

Very informative regarding providing information regarding the medical procedure and the results with excellent patient interaction.

Paul Struve May 28 2020

Review for Dr. Trivedi

Very efficient system in place for this procedure. Competent and responding staff, with quick feedback to any questions and needs.

Gary B. May 27 2020

Review for Dr. Morton

Russ Kutz May 24 2020

Review for Dr. Trivedi

Bryant M May 20 2020

Review for Dr. Mullin

Dr Robert Wallock is a superb Oral Surgeon. He did localized surgery on me eight years ago and again recently. He has excellent diagnostic knowledge and also is an outstanding clinician. I highly recommend Dr. Wallock to my patients.

Stan Sehler DDS May 18 2020

Review for Dr. Wallock

Jerry Hickey (husband) May 06 2020

Review for Dr. Hicks

Aaron Dixon Apr 24 2020

Review for Dr. Tobin

Kholler Apr 18 2020

Review for Dr. Stein

Highly skilled and thorough

Apr 16 2020

Review for Dr. Mullin

Impressed with the Dr on my initial visit and very concerned with my health concerning the Corona virus. The Dr was my second opinion Dr and he started treatment immediately as I was hoping for. Thank goodness.

Bill Apr 13 2020

Review for Dr. Burfeind

fantastic_freindly and informative

bruce alseth Apr 10 2020

Review for Dr. Nelsen-Freund

Dr. Kaufmann has taken not just good but beyond excellent care of myself and my family for many years. I highly recommend him.

Christy Towler Apr 09 2020

Review for Dr. Kaufmann

Thank you for helping me find the correct medication to live without problems. So happy to have found you for your excellent care

Joan Huber Apr 08 2020

Review for Dr. Lipchik

Mar 31 2020

Review for Dr. Taft

not very helpful

Mar 27 2020

Review for Dr. Klausmeier

He’s been my doctor for almost 30 years and I think he’s great. He listens to you and he’s very knowledgeable.

Mar 22 2020

Review for Dr. Kaufmann

Justin Strom Mar 20 2020

Review for Dr. Schlidt

Dr. Wang is amazing, second surgery with her and she has helped me a tremendous amount. Very knowledgeable and thorough with explanations.

Mar 18 2020

Review for Dr. Wang

I'm very pleased with the care & concern provided by Dr Trivedi.

Mar 16 2020

Review for Dr. Trivedi

I really miss Dr. Johnson. She was always very pleasant with me and seemed like she actually cared how I was feeling. I wish that I knew where she went because I would go there to see her.

Janice G. Mar 16 2020

Review for Dr. Johnson

Kevin E. Mar 13 2020

Review for Dr. Woodson

I feel Dr Hicks is a very competent doctor. I had a total Knee replacement. He ordered a CPM machine and compression device and a cooling machine. At 79 the CPM machine was very helpful in getting the leg stretched and bent to the utmost angles within 3 weeks.

Mar 11 2020

Review for Dr. Hicks

Tina J Mar 10 2020

Review for Dr. Trivedi

Barb Henry Mar 05 2020

Review for Dr. Wang

Wendy Lester Mar 05 2020

Review for Dr. Hicks

Great doctor, very thorough ,very friendly , he listens to what you have to say. He has a great staff very friendly and his nurse is awesome

Joe Carlino Mar 04 2020

Review for Dr. Topp

Dr. Stein never completely listens to what you’re saying. Never takes your input into consideration just wants to do unnecessary tests.

Bob Mar 04 2020

Review for Dr. Stein

Mar 02 2020

Review for Dr. Neilson

Well taken care of.

Feb 29 2020

Review for Dr. Trivedi

Doctor was friendly and very informative

Feb 28 2020

Review for Dr. Trivedi

Dr. Maskala always takes the time to explain everything to you in words that you can understand. She takes the time to listen to your questions and comments. She is always upbeat and a joy to have as a doctor!

Feb 27 2020

Review for Dr. Maskala

Very personable and intelligent woman. Made the whole experience tolerable. Very responsive staff.

Feb 25 2020

Review for Dr. Trivedi

He explains everything so your conditions are well under stood.

Germantown, WI - Feb 21 2020

Review for Dr. Revolinski

Dr Trivedi has treated several of our Family and She is one of the Best Doctors I have seen both Professionally and Personally.

Dave D Feb 20 2020

Review for Dr. Trivedi

Excellent Dr. - Great care for her patients.

Feb 18 2020

Review for Dr. Trivedi

Dr Mullin and staff are an amazing team. I just had a knee replacement and things are coming along great. Everyone is so caring and provide all the information I needed before and after surgery. I highly recommend Dr Mullin!

Penny Feb 18 2020

Review for Dr. Mullin

He saved my life was excellent

Feb 13 2020

Review for Dr. George

Dr. Neilson is kind and caring. He makes you feel welcome, and you can feel that he is interested in you and wants to help you. I felt very at ease and very much appreciated his friendliness.

Janet DeLacy in Kenosha , WI - Feb 12 2020

Review for Dr. Neilson

Liz Feb 12 2020

Review for Dr. Fenske

Was very polite, sure of what she was talking about, good follow-up after the procedure was done seemed very efficient and prepared in giving instructions.

Feb 11 2020

Review for Dr. Trivedi

Having a knee replacement was made easier by Dr. Ed Nelsen-Freud and team.......they are a well oiled machine ! From your first visit on, they keep you on track and well informed !

Katherine Bruce Feb 09 2020

Review for Dr. Nelsen-Freund

He saved my wife's life almost 2yrs ago. He explained everything and checked on her daily even on the weekends. Best around. ??

Feb 08 2020

Review for Dr. McManus

Dianne C Feb 08 2020

Review for Dr. Wang

Barbara B Feb 05 2020

Review for Dr. Findling

Excellent care

Feb 05 2020

Review for Dr. Jacobsohn

Dr Wang was extremely patient with me while I asked many questions about my diagnosis and procedures. She did not rush me. She was warm, friendly, empathetic and thorough. She seems to always have a smile on her face. A breath of fresh air in today’s healthcare system.

Feb 04 2020

Review for Dr. Wang

I had my left hip replaced by Dr. Mullin. I was told he was one of the best in his field, which I found to be spot on. Not just the procedure, but everything leading up to the surgery, the recovery have given me excellent results. Fantastic staff, facilities, and care.

MARK M WAGGONER Feb 04 2020

Review for Dr. Mullin

Not an empathetic listener. Very knowledgeable but cold “bedside manner.” Sticks to 15 minutes, no more. I doubt if she remembers the names of her patients. Very clinical, in and out.

Feb 04 2020

Review for Dr. Eichenseer

Feb 04 2020

Review for Dr. Findling

I was surprised how quick and easy the colonoscopy test was done. The prep went better than I thought. Doctor Trivedi was very caring and explain everything prior to the test.

Robert Zembruski Feb 04 2020

Review for Dr. Trivedi

Doctor was friendly and informative.

Feb 04 2020

Review for Dr. Trivedi

Location

Froedtert Community Memorial Hospital

W180N8085 Town Hall Rd, Menomonee Falls, WI 53051

Frequently Asked Questions

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