Bay Area Medical Center

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Bay Area Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Bay Area Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

He is a terrific doctor with a great sense of humor. Even more important Dr Metcalf listens and communicates with his patients. Highly recommended.

Bernice Richter Jul 03 2020

Review for Dr. Metcalf

Not even worth your time

Mar 20 2020

Review for Dr. McNutt

Aug 31 2019

Review for Dr. Gossman

May 14 2019

Review for Dr. Scharer

May 02 2019

Review for Dr. Salem

In pain and now broke in Marinette, WI - Jan 10 2019

Review for Dr. Gossman

Broke my nose on Saturday and ended up in the ER. Dr. Gossman fit me in for a follow-up visit in a very timely manner. His bedside manner was friendly, compassionate and professional. His staff was friendly and efficient.

Debb in Appleton, WI - Nov 09 2018

Review for Dr. Gossman

Paul M in Green Bay, WI - Nov 07 2018

Review for Dr. Scharer

We couldn’t have asked for a better doctor when my daughter, age 21, got diagnosed with thyroid cancer. Dr Sonnenburg is wonderful!

WI - Nov 04 2018

Review for Dr. Sonnenburg

Very knowledgeable and helpful.

De Pere, WI - Oct 01 2018

Review for Dr. Kocken

Aug 16 2018

Review for Dr. Gossman

Adam Jul 20 2018

Review for Dr. Salem

She is easy to talk to and caring

Karen in Peshtigo, WI - Jul 18 2018

Review for Dr. Powers

NotHappy in Pembine, WI - Jul 06 2018

Review for Dr. Salem

Excellent Doctor. Did my tonsils, and just did my daughter's tonsils and adenoids today, and will be doing my other daughters next month. Straight forward, answers all questions, and great bedside manor. Highly recommend Dr. Gossman.

Amy in Sobieski - Apr 20 2018

Review for Dr. Gossman

Treats his staff horribly. Talks about his patients behind them. Awful MD. He says he cares but all he cares about is $$$$$. I would never take a beloved family member to see him. Save yourself the time and see someone else.

Mar 19 2018

Review for Dr. Gossman

Dangerously incompetent, inappropriate, careless; would never recommend. Doesn't listen, just wants you to open your wallet & shut up.

Green Bay, WI - Dec 12 2017

Review for Dr. Sonnenburg

Brent M. in De Pere, WI - Sep 25 2017

Review for Dr. Kocken

Jeff in Green Bay, WI - Jul 06 2017

Review for Dr. Gossman

Jacalyn Malvitz in Green Bay, WI - Apr 28 2017

Review for Dr. Scharer

I think he's an awesome Doctor! He's so funny I almost peed myself, lol

New York, NY - Apr 07 2017

Review for Dr. Metcalf

Excellent

Green Bay, WI - Mar 14 2017

Review for Dr. McNutt

If you are really concerned with your health do not waste your time! He was very arrogant and rude and did not listen to any concerns, made it seem like I was just wasting my time. I will not be referring him to anyone.

De Pere, WI - Feb 16 2017

Review for Dr. Gossman

Allie in Wausaukee, WI - Jan 31 2017

Review for Dr. Gossman

Amy in Green Bay Wi - Jan 19 2017

Review for Dr. Gossman

Outstanding surgeon who cares greatly about his patients he is very compassionate and intelligent. He is helping me get back to a normal life after suffering for over 11 years I am more then happy with him and his work I am proud to call him my surgeon I would recommend him to anyone

Angela Renier-Lettie in Brussels,WI - Jan 06 2017

Review for Dr. Scharer

very patient and informative about my hernia surgury and whole staff was very concerned about my comfort and pain management

Scott Zablocki in Oconto Falls WI - Dec 13 2016

Review for Dr. McNutt

Mike in Marinette, WI - Aug 27 2016

Review for Dr. Gossman

Kev in Green Bay, WI - Jul 19 2016

Review for Dr. Gossman

Took his time and answered all questions.

Jenn in Suamico, WI - Jun 22 2016

Review for Dr. Gossman

Very arrogant.

Jack N. in Green Bay, WI - Apr 09 2016

Review for Dr. Gossman

Did not give enough time to ask questions, nor answer ones

Rick S in Townsend, Wi - Apr 03 2016

Review for Dr. McNutt

Dr. Gossman took the time to answer all questions and didn't seem in a hurry. He was very easy to talk to and had a down-to-earth personality. We liked him very much.

Dec 30 2015

Review for Dr. Gossman

Location

Bay Area Medical Center

3100 Shore Dr, Marinette, WI 54143