Aurora Medical Center Washington County

73%

Patients that would definitely recommend
3% higher than the national average


Aurora Medical Center Washington County is a medical facility located in Hartford, WI. This hospital has been recognized for Outstanding Patient Experience Award™ and Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Aurora Medical Center Washington County

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Aurora Medical Center Washington County

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

I have chronic neck pain from arthritis and after 5-level fusion surgery. He listens to what my needs are and is willing to work with me. He looks at all options, not just pills. He considers my unique needs and not just a one size fits all treatment. I never feel rushed.

David S. Dec 19 2020

Review for Dr. Jung

Nora K. Oct 27 2020

Review for Dr. Wichman

Never actually solves any problems. Always have to go to another MD to get any real answers

Oct 21 2020

Review for Dr. Jahnke

María Young Aug 14 2020

Review for Dr. Jung

Dr Jung is an excellent pain management doctor. He is very knowledgeable, answers my questions throughly, respects my opinion and is not pushy with procedures. Dr Jung is also very kind, compassionate and has great support staff at Metropolitan Medical Center in Shorewood.

Eva McAllister Aug 04 2020

Review for Dr. Jung

Location

Aurora Medical Center Washington County

1032 E Sumner St, Hartford, WI 53027

Frequently Asked Questions

Where is Aurora Medical Center Washington County located?

Has Aurora Medical Center Washington County won any recent awards from Healthgrades?

Does Aurora Medical Center Washington County score well in safety ratings?