WVU Ruby Memorial Hospital

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

74%

Would definitely recommend
4% higher than the national average

WVU Ruby Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

WVU Ruby Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%73%

Providers

Provider Reviews

Jul 02 2020

Review for Dr. Elsaccar

Wonderful MD. Very thorough and concerned for the patient.

Jul 02 2020

Review for Dr. Hess

Dr Elsacarr is very knowledgeable and a great Dr! After what I’ve went through at a different practice, I have piece of mind having him as my Dr! Many thanks Dr Elsacarr!

JPrice Jun 24 2020

Review for Dr. Elsaccar

Sherri Harding Jun 22 2020

Review for Dr. Vargo

She is so nice and friendly. I really felt comfortable talking to her and felt like she listened to everything I said. It was definitely a pleasant appointment. I highly recommend her.

Jun 19 2020

Review for Dr. El-Amin

Debby Oliverio Jun 18 2020

Review for Dr. Marsh

Highly recommend / Conscientiousness

Jun 08 2020

Review for Dr. Salkini

Thorough, and takes time to listen to patient. Highly recommend Dr. Ang.

Jun 05 2020

Review for Dr. Ang

Very friendly, respectful and knowledgeable. He is a high-caliber physician.

Diane Jun 02 2020

Review for Dr. Mersing

Jaclyn Ketchem May 29 2020

Review for Dr. Al-Omar

Heather Compton May 26 2020

Review for Dr. Denne

Terrible. I felt like he couldnt care less if I live or die

May 24 2020

Review for Dr. Maroon

Lisa Mitchell May 24 2020

Review for Dr. Maroon

Wonderful ,thorough,caring doctor! Takes time ,does not rush through ,answers questions,I feel he is the best general practitioner in this area !

Jayne Stewart Palumbo May 22 2020

Review for Dr. Malone

Very dismissive. Obvious that he had not reviewed my case history. Great hospital with a poor doctor. Neurosurgery Department has fallen apart following the departure of Dr. Bailes.

Chuck May 12 2020

Review for Dr. Marsh

Andrew Roth May 10 2020

Review for Dr. Frye

Chris Blythe May 06 2020

Review for Dr. Frye

his work is perfection

Apr 26 2020

Review for Dr. Armeni

Very knowledgeable but will consult other doctors as needed. Had my condition pinpointed right off.

John Mark Perine Apr 19 2020

Review for Dr. Brick

Great doctor

Apr 10 2020

Review for Dr. Mattes

Excellent

Apr 08 2020

Review for Dr. Bainbridge

Honest, takes time to answer questions. Pleasant office and staff.

Mar 31 2020

Review for Dr. Bainbridge

William Mar 30 2020

Review for Dr. France

Top notch doctor! Took the time to listen and help.

Michael Mar 24 2020

Review for Dr. Farmer

Amy Burns Mar 09 2020

Review for Dr. Elsaccar

He did a lamonectomy and implanted a nuerostimulator. He and his staff are saints!!!!

Debra burgess Mar 07 2020

Review for Dr. Marsh

Patient, thorough, compassionate

Mar 06 2020

Review for Dr. Kolodney

MARTHA ADAMS Feb 28 2020

Review for Dr. Alcantara

Tammy Feb 12 2020

Review for Dr. Hess

Cindy Minnick Feb 12 2020

Review for Dr. Grant

SAID Feb 10 2020

Review for Dr. Santrock

Dr Riggs has always treated me with respect &compassion &took my symptoms seriously & ordered appropriate testing/follow up. He is extremely knowledgeable &skilled in his field&I always feel comfortable & at ease with him. He is trustworthy & will work very hard to help his patients

Lisa Mitchell Feb 05 2020

Review for Dr. Riggs

Dr Tingler was very helpful to help me get well thank you for suggesting my ablation. I feel great. Thanks again

Kathy Griffith Jan 31 2020

Review for Dr. Tingler

I recommend Dr. Frye all the time to people I know or that mention they need knee help. I have to drive 2 1/2 hours to get there and it is well worth the ride. He’s amazing and explains everything! ??

Debbie Tharp Jan 28 2020

Review for Dr. Frye

Dan Jan 25 2020

Review for Dr. Abbas

Connie B. in Wheeling, WV - Jan 23 2020

Review for Dr. Khakoo

Carol Jan 21 2020

Review for Dr. Cohen

First visit for dermatology but can’t imagine a better experience. Dr. Campbell was benevolent, quickly assessed my concerns and provided treatment that is proving to be effective.

Carl N. Jan 17 2020

Review for Dr. Campbell

Ashley Peters Jan 17 2020

Review for Dr. Al-Omar

Shawna Cuppett Jan 09 2020

Review for Dr. Capelle

Diagnosed me without an examination. Referred me to psychiatric for my symptoms when I found out from another doctor that I had a parasitic disease.

Jan 03 2020

Review for Dr. Guilfoose

Amazing physician who takes the time to explain everything.

Dec 25 2019

Review for Dr. Kolodney

Great clinical supervisor.

Dec 20 2019

Review for Janie Howsare

I saw Dr. Rawan El-Amin for my sterilization surgery. She was incredibly kind, patient, and informative throughout the entire process. I felt listened to and understood during appointments and surgery. Overall one of the most positive experiences I have had with a health professional.

Dec 18 2019

Review for Dr. El-Amin

The 1st visit made an impression!! waiting to verify the results!

Tejal Fadia Dec 15 2019

Review for Dr. Campbell

Great!!!

Dec 12 2019

Review for Dr. Campbell

Dr. Frye replaced both of my knees. Excellent physician, I felt he was extremely knowledgeable and professional, and concerned about the patient on an individual level.

Dec 12 2019

Review for Dr. Frye

Lori Hull Dec 12 2019

Review for Dr. Pagenhardt

Dec 11 2019

Review for Dr. Salkini

Fantastic doctor! Helped our baby girl so much, with a 100% success rate for her surgery!

Dec 09 2019

Review for Dr. Al-Omar

I have seen several dermatologist in the past. Dr. Campbell made me feel comfortable and confident in her decisions.

Dec 08 2019

Review for Dr. Campbell

AWFUL! He is insensitive, and doesn’t listen to you. He talks to you like you don’t know your own body and that something isn’t right.

Dec 08 2019

Review for Dr. Elsaccar

Terrific doctor. So happy I found her for my son. She has all the qualities of a great doctor.

Debbie E. Dec 07 2019

Review for Dr. Campbell

Dr. Al-Omar is a very capable, competent band skilled surgeon

Nov 28 2019

Review for Dr. Al-Omar

I felt very comfortable during the visit and she was very easy to talk to and didnt keep me waiting in the room very long

Joe Horvath Nov 20 2019

Review for Dr. Campbell

Exception Doctor exact and to the point while showing compassion!

Tom Widder Nov 16 2019

Review for Dr. Moreland

I highly recommend!!!

Barbara Chapman Nov 12 2019

Review for Dr. Campbell

No hope...

Nov 11 2019

Review for Dr. Kolodney

Very personable doctor

Tom simko Nov 09 2019

Review for Dr. Campbell

J. FISHER Oct 30 2019

Review for Dr. Sraj

I am very uncomfortable with doctors due some really bad experiences. Dr. Hess immediately makes you feel comfortable with his easy yet extremely knowledgeable demeanor. Best Doctor I have ever seen.

Philip D. Leite Oct 27 2019

Review for Dr. Hess

Oct 22 2019

Review for Dr. McDonough

Dr. Dumasius is an amazing doctor and surgeon. I moved away from the area that he worked in and fear that I will never find another plastic surgeon as good as Dr. D.

Michele J. Oct 16 2019

Review for Dr. Dumasius

My daughters experience was absolutely horrible! From Dr. Mace telling the nurses to not call her until “the head is dangling” to breaking the babies Humerus during birth. She was called 3 times while she was sleeping in the on call room and still took over 30 minutes to respond!

Oct 15 2019

Review for Dr. Mace

Professional. Doesn’t rush you out of her office. Takes time to review choices (if there are choices). Good demeanor

Darleen Oct 15 2019

Review for Dr. Campbell

I found dr Pawar to be on trustworthy. She was not honest with me or my primary care doctor in her notes.She’s also very rude

Oct 13 2019

Review for Dr. Pawar

Dr Campbell is wonderful. She answers all my questions and takes her time with me. She also doesn't try to sell you other services.

Oct 12 2019

Review for Dr. Campbell

I was sick addicted and he helped me what a great doc who knows his stuff

Jeremy Oct 11 2019

Review for Dr. Farmer

Thelma Stone Oct 10 2019

Review for Dr. Sizemore

Awesome doctor+++++Best medical care professional at WVU, and in northeastern United States.

RV Oct 09 2019

Review for Dr. Yednock

I would recommend him highly. He treated me for kidney stone removal. Very personable and caring.

Kathy Watkins Oct 09 2019

Review for Dr. Salkini

Lorie Smith Oct 01 2019

Review for Dr. Badhwar

Charlene Pyles in Independence, WV - Sep 26 2019

Review for Dr. Frye

Sep 24 2019

Review for Dr. Marsh

Dr Vasecik is the best doctor aeound and he knows what he's doing and takes the time to make sure you understand your condition/diagnosis too.

Sep 24 2019

Review for Dr. Vasicek

Karis Sep 23 2019

Review for Dr. Grant

I broke my back due to a cat accident and dr. Daffner performed emergency surgery and fixed my back! I have never been more grateful and I will never forget what he did for me for as long as I live. May God bless dr. Daffner and his family!

Michelle Rende Sep 22 2019

Review for Dr. Daffner

Aug 22 2019

Review for Dr. Skoner

Rude disposition and botch surgery! Slit bladder and nonchalant about it. New doctor couldn’t believe the stitching inside me. Said it was botched. Still have pain from her stitching. Wouldn’t recommend to take even an animal to her!!!

Aug 21 2019

Review for Dr. Capelle

Awesome !!! Dr. Unger is the best as she truly cares about her patients. She actually takes time to listen. No other doctor compares to her.

Satisfied patient in Fairmont - Aug 12 2019

Review for Dr. Unger

Speaks sincerely and honestly about your condition and options.

Aug 09 2019

Review for Dr. Inkollu

Lucas's mom Aug 05 2019

Review for Dr. Grant

Dr. Grant & staff are both absolutely amazing!!! Answered every question we had about our 5 year olds surgery, made sure we were complete comfortable, he straight forward and nice, he explains everything & isn’t afraid to go into detail or go the extra mile! I highly recommend him!!!!

Holly Jul 24 2019

Review for Dr. Grant

Ashley Breeden Jul 18 2019

Review for Dr. Zaslau

Jul 17 2019

Review for Dr. Al-Omar

Michelle Jul 10 2019

Review for Dr. Al-Omar

Consult regarding protein in urine

Jul 05 2019

Review for Dr. Poling

He saved my mother when her heart stopped and we still have her alive and well today. Great Doctor!

Jul 03 2019

Review for Dr. Carducci

Dr. Campbell is super kind and makes you feel comfortable.

Garrett in Pittsburgh , PA - Jun 21 2019

Review for Dr. Campbell

Sami in BIRCH RIVER, WV - Jun 20 2019

Review for Dr. dela'O

Daniel in Morgantown, WV - Jun 18 2019

Review for Dr. Yednock

Dr Kupec could not have been nicer. I would highly recommend him

Karen McIntire in Rivesville, WV - Jun 18 2019

Review for Dr. Kupec

He truly makes decisions other than those in the care/interests of the patients. FACTS! Do not want to even rate as one star.

Jun 13 2019

Review for Dr. Orvik

Dr. Al-Omar did a wonderful job caring for my daughter and treating her hydronephrosis. Surgery went smoothly and he did an excellent job answering all of our questions.

Jun 06 2019

Review for Dr. Al-Omar

Jo Ann Jarrett in Elkview, WV - Jun 02 2019

Review for Dr. Rosen

Dr. Cassis has treated me with respect and listed to everything I had to say. He took great care of me during surgery and my recovery. My after care once I came home has also been excellent. I would recommend Dr. Cassis to anyone who need to see a ENT doctor.

May 31 2019

Review for Dr. Cassis

Location

WVU Ruby Memorial Hospital

1 Meical Center Drive, Morgantown, WV 26506