Saint Francis Hospital

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Saint Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Saint Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Saint Francis Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Providers

Dr. Anas Alsaleh, MDGastroenterology
Dr. Anas Alsaleh, MD
1300 W Broad St Ste 113 Richmond, VA 23284undefined mi
401 Division St Ste 202 South Charleston, WV 25309undefined mi
Dr. Abdalla Bandak, MDCosmetic, Plastic & Reconstructive Surgery
Dr. Abdalla Bandak, MD
610 50th St SE Charleston, WV 25304undefined mi
550 1st Ave New York, NY 10016undefined mi
501 Summers St Charleston, WV 25301undefined mi
415 Morris St Ste 400 Charleston, WV 25301undefined mi
200 Arh Ln Ste 102 Low Moor, VA 24457undefined mi
610 Chestnut St S Charleston, WV 25309undefined mi
1340 Hal Greer Blvd Huntington, WV 25701undefined mi
610 Chestnut St South Charleston, WV 25309undefined mi
415 Morris St Ste 400 Charleston, WV 25301undefined mi
Dr. Anthony Dasaro, MDInternal Medicine
Dr. Anthony Dasaro, MD
333 Laidley St Charleston, WV 25301undefined mi
500 Donnally St Ste 200 Charleston, WV 25301undefined mi
509 2nd Ave South Charleston, WV 25303undefined mi
400 Court St Ste 100 Charleston, WV 25301undefined mi
Dr. Robert Depond, MDObstetrics & Gynecology
Dr. Robert Depond, MD
830 Pennsylvania Ave Ste 304 Charleston, WV 25302undefined mi
3100 Maccorkle Ave SE Ste 509 Charleston, WV 25304undefined mi
331 Laidley St Ste 301 Charleston, WV 25301undefined mi
24 Maccorkle Ave SW Ste 201 South Charleston, WV 25303undefined mi
4610 Kanawha Ave SW Ste 200 South Charleston, WV 25309undefined mi
Dr. Manik Goel, MDOphthalmology
Dr. Manik Goel, MD
660 S Euclid Ave Saint Louis, MO 63110undefined mi
Dr. Michael Goins, MDEar, Nose, and Throat
Dr. Michael Goins, MD
500 Donnally St Ste 200 Charleston, WV 25301undefined mi
400 Court St Ste 100 Charleston, WV 25301undefined mi
117 7th Ave South Charleston, WV 25303undefined mi

Location

Saint Francis Hospital

333 Laidley St, Charleston, WV 25301