Montgomery General Hospital

47%

Patients that would definitely recommend
23% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
56%

Patients who gave a rating of 9 or 10
13% lower than the national average

47%

Would definitely recommend
23% lower than the national average

Montgomery General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%68%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%65%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Montgomery General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%50%73%

Providers

Provider Reviews

Nancy Yates May 29 2020

Review for Dr. Kim

We have been driving to Beckley from Lewisburg to see Dr. Donatelli for 3-4 years.. We would not go anywhere else. He has saved her foot and leg more than once. Also, excellent nursing and other staff. Especially Timoth.

Joseph S. Mar 18 2020

Review for Dr. Donatelli

great

W. O. Mar 12 2020

Review for Dr. Donatelli

In follow up, I was contacted by the clinical manager of Dr. Surface’s office today. She was rude, condescending and spoke to me like I was white trash. She continued to do so throughout our 10 minute conversation like it was her right. AGAIN DO NOT GO TO THIS DOCTOR.

Feb 29 2020

Review for Dr. Surface

Feb 13 2020

Review for Dr. Surface

I was very happy with my care from staff and Donatelli!

Mary M. Jan 28 2020

Review for Dr. Donatelli

Dr. J. Is a very caring doctor and goes above and beyond to answer every question you have and takes any necessary steps to send you to the appropriate specialist if needed. Dr. J. Is the doctor of my mother, self and many friends and family members! We could not ask for a better doctor!

Pamela Hamilton in Elkview, WV - Jan 14 2020

Review for Dr. Jagannath

Too old to be practicing. You wait forever to be seen and his Male nurse thinks he's a dr.

Dec 27 2019

Review for Dr. Basu

Tp me, an outstanding orthopeedic dr.. Has always met my needs. Most plesant

Dec 26 2019

Review for Dr. Majestro

Melissa Oct 26 2019

Review for Dr. Surface

Dr. Donatelli was amazing with my daughter! Staff was fantastic and super friendly.. Thanks for being great!

Erin V. Oct 15 2019

Review for Dr. Donatelli

Tim did a wonderful job and was so nice!!!! such a pleasant experience

Katrina C. Sep 30 2019

Review for Dr. Donatelli

very attentive to my needs

Anonymous A. Sep 24 2019

Review for Dr. Donatelli

Troy Miley Sep 21 2019

Review for Dr. Majestro

Worst Doctor I have been too ever!! He did not listen to me. Made me wait a long time and then saw for 5 mins. Would get angry and yell at me for mistakes he and his staff made. Horrible man. His staff would try and explain but nothing made it better. Find another Dr!!!

Sep 12 2019

Review for Dr. Zanabli

the staff and the doctor is the upmost and caring you could ever ask for....he made me shoes and they have helped me so so much...i wont never go anywheres eles....i have recomended so many so me here is the clinic to see for there self what great caring these doctors and nursus are... the best

Hubert W. Aug 07 2019

Review for Dr. Donatelli

Montani Aug 04 2019

Review for Dr. Adkins

he was kind to the whole family and was extremely gentle and considerate of my pain

Destiny L. Jun 18 2019

Review for Dr. Donatelli

Marsha S. Jun 04 2019

Review for Dr. McNeill

Greatly appreciate the care and the patience! Thanks!

Anonymous May 31 2019

Review for Dr. Donatelli

Anonymous May 30 2019

Review for Dr. McNeill

Paul D. May 21 2019

Review for Dr. McNeill

May 18 2019

Review for Dr. Sankari

May 08 2019

Review for Dr. Majestro

Wonderful staff and a doctor who takes time, is congenial and knowledgeable. Top notch all the way around.

May 03 2019

Review for Dr. Adkins

very great staff. friendly,and helpfull. the dr was gentle as can be with the shot.

Charlottww W. May 02 2019

Review for Dr. Donatelli

Linda is amazing! She is fabulous at getting rid of bad-looking leg veins! I would highly recommend her to anyone with these issues, without hesitation.

Anonymous Apr 26 2019

Review for Dr. McNeill

Linda Griffin is an R.N. in Dr. McNeill's office who does absolute magic for my face. Always excellent.

Alice B. Apr 18 2019

Review for Dr. McNeill

I am very comfortable with Dr. Sankari. She answers all my questions & explains her opinion. She is very straightforward and seems to have reviewed my records before each visit. I would recommend her without reservation to anyone who suffers from Type 2 diabetes.

Apr 02 2019

Review for Dr. Sankari

Best dr around. He listens to you

Mar 30 2019

Review for Dr. Pierson

Mar 29 2019

Review for Dr. Sankari

Debra S. Mar 04 2019

Review for Dr. McNeill

informedpatient in MD - Mar 02 2019

Review for Dr. McNeill

Nearly impossible to get callbacks. Refuses to see patients without an appointment, which is inconvenient as I'm unable to schedule illnesses. The office staff are top notch. However the nurses under him, who he relies on, regularly drop the ball.

WV - Feb 28 2019

Review for Dr. Eggleston

I would highly recommend Dr. Adkins. He performed surgery on my shoulder and also my knee. He has also given me knee and shoulder injections. I trust him completely. He is very understanding, knowledgeable and easy to talk to.

Phylls Hines in WV - Feb 19 2019

Review for Dr. Adkins

Susan Dean in Charleston, WV - Feb 11 2019

Review for Dr. Haupt

From the very beginning this was an awesome experience, from beginning experience! From the ultrasound to the second procedure, the people here are exceptional ! Each made me feel comfortable and at ease with eachstep along the way.

Anonymous Jan 16 2019

Review for Dr. McNeill

P. D. Jan 15 2019

Review for Dr. McNeill

With out a doubt the worst physician I’ve been to. Doesn’t listen, doesn’t care, arrogant. Won’t answer questions and is very condescending.

Former patient in WV - Jan 14 2019

Review for Dr. Zanabli

Dr. Donatelli was very courteous and helpful. I will come back.

D. B. Dec 21 2018

Review for Dr. Donatelli

doc Donatelli took great care in handling my ingrown toe nail and was very professional,thank you!!

M. H. Dec 18 2018

Review for Dr. Donatelli

I was leaving town and he was so quick to get me my MRI and help me to come up with some things to help me out and diagnose my problem :)

Kimberly C. Dec 14 2018

Review for Dr. Donatelli

Dr lee is very a nice polite dr. He takes the time to explain things you don’t understand and he is very thorough with his examinations. I have recommended him to my son and other people who needed a heart dr.

Alan Toothman in Charleston , WV - Dec 06 2018

Review for Dr. Lee

I have been using the Pure Stride orthotics for over 15 years now. Excellent product and excellent service from the Foot and Ankle Clinic!!

David T. Dec 01 2018

Review for Dr. Donatelli

Dr. McNeill and staff are top rate! Explains everything he is doing, efficient, and individuals everything he is doing for the patient. He even makes small talk to get to know you! Highly recommend!

E. A. Nov 07 2018

Review for Dr. McNeill

Very condescending to patients and medical staff. Does not take adequate time to explain diagnosis or treatment validity. Save yourself some time and find a reputable endocrinologist worthy of treating your all important health because your life depends on it!

Oct 26 2018

Review for Dr. Sankari

I was very concerned of the pain and procedure, however, it was so easy and amazing. Please do not fear - there is little pain involved in the procedure. Staff is amazing and caring.

Tracy M. Oct 12 2018

Review for Dr. McNeill

I love having Brandon and Dr. Donatelli working on my feet. I have been in so much pain with my feet and they have helped me to where I am not in as much pain. I would recommend anyone to the Foot & Ankle Clinic.

Christy B. Oct 11 2018

Review for Dr. Donatelli

total treatment is awesome

Anita G. Oct 09 2018

Review for Dr. Donatelli

Oct 08 2018

Review for Dr. Sankari

fantastic

Anonymous A. Oct 04 2018

Review for Dr. Donatelli

wonder

Brittney B. Oct 03 2018

Review for Dr. Donatelli

Excellent doctor in Charleston WV in his field. Wouldn’t have another

Denver Thomas in Kenna - Sep 27 2018

Review for Dr. Majestro

For over 12 years, Dr. Donatelli has been my doctor. He surpasses all expectation for care and medical knowledge. Many of my friends & family come to the Foot & Ankle Clinic.

Karen S. Sep 25 2018

Review for Dr. Donatelli

I could not be happier with my experience in this office and with Dr.Mcneill. So happy to have my veins taken care of and am so happy I found CVL

Anonymous Sep 25 2018

Review for Dr. McNeill

Easiest thing I've ever had done. If you suffer with varicose veins, please have this done. Dr McNeill is wonderful!!!

Anonymous A. Sep 21 2018

Review for Dr. McNeill

Dr. Eggleston goes out of his way to provide quality care to his patients!! Shelia also is quick to call back and very supportive. I appreciate Dr. Eggleston and his staff!

Sep 20 2018

Review for Dr. Eggleston

Dr Eggleston is very caring and goes out of his way to provide excellent care

Robert Heasley in WV - Sep 20 2018

Review for Dr. Eggleston

the best podiatrist doctor i've been fortunate to have ever. highly recommend him and his staff.

Anonymous A. Sep 19 2018

Review for Dr. Donatelli

I have had problems with my legs for years. Standing for hours teaching for forty-four years didn't help. I am now pain free thanks to the excellent care I received from Dr.McNeill and his staff.

Charlet R. Sep 14 2018

Review for Dr. McNeill

Pamela B. Sep 11 2018

Review for Dr. McNeill

Dealt with problem effectively and treated promptly. Great Doctor.

Anonymous Sep 06 2018

Review for Dr. Donatelli

great dr and staff

Patricia C. Aug 22 2018

Review for Dr. Donatelli

Great Doctor, Great Staff

Anonymous A. Aug 14 2018

Review for Dr. Donatelli

I had pain in my leg a month after my treatments and they went above and beyond to make sure that everything was taken care of the correct way.

S. R. Aug 13 2018

Review for Dr. McNeill

excelllant

Jimmy M. Aug 13 2018

Review for Dr. Donatelli

Excellent physician. Never rushed to move on to the next patient, takes plenty of time answering all your questions. It's nice to have a doctor to just listen to you ramble on about life in general... sometimes just having someone to listen, makes you feel better. I would highly recommend him.

Dixie Radcliff Jul 27 2018

Review for Dr. Jagannath

Dr. Donatelli was very quick to be in, which I appreciated. The staff was super friendly and I got a quick diagnosis. 5 stars for getting me in so quickly.

Jul 18 2018

Review for Dr. Donatelli

Jul 17 2018

Review for Dr. McNeill

Being a doctor should have never been a pick of a career. He is rude and puts his hands on some people jerking them around in his office. He will end up losing his license and end up in jail. There is many bad doctors in the area. He has no right in being corrupted or mean to people.

MEGAN in MONTOGMERY WV - Jul 16 2018

Review for Dr. Dagher

Very kind and caring. Excellent doctor. Answered all questions very honestly. He has an excellent bedside manner. Fixed me right up and I had one messed up shoulder!

Paul R. Griffith in Montgomery, WV - Jun 12 2018

Review for Dr. Ede

Bill Stutler in Saint Albans, WV - May 08 2018

Review for Dr. Haupt

michael c jackson in gassaway - May 03 2018

Review for Dr. Basu

Very nice & helpful doctor. Very professional.

Apr 25 2018

Review for Dr. Donatelli

James in Fayette County, West Virginia - Apr 20 2018

Review for Dr. Ede

my experiene help me feel better and able to walk for my health and to feel more confident with my appearance

Apr 17 2018

Review for Dr. McNeill

Dr Murthy and staff are always friendly and ready to answer any questions you may have. Office always clean and bright.

Liza in Charleston WV - Mar 20 2018

Review for Dr. Murthy

She is the most professional, but yet kindest Dr. I have ever gone to. Truly a people person and loves her job. This city is lucky to have her. Very dedicated to her job and patients. I would highly recommend her.

Sue Carpenter in South Charlesston, WV - Mar 19 2018

Review for Dr. Sankari

Answered all my questions on follow-up. I trust this doctor and this office.

Mar 15 2018

Review for Dr. McNeill

Charleston. WV - Feb 27 2018

Review for Dr. Kahwash

I started going to dr Sankari after spending 24 years with another endocrinologist. I have congenital hypothyroidism and I’ve been with her now for about 6 years. I think she is a wonderful doctor and has always taken time to address any concerns. Her staff is always easy to talk to as well!

Endocrinologist in Charleston, WV - Feb 23 2018

Review for Dr. Sankari

Bambi Kenner in London - Feb 13 2018

Review for Dr. Craft

Jan 29 2018

Review for Dr. McNeill

Dr. Haupt is a great Orthopedic Surgeon. I have had hip surgery performed on both hips by three different doctors, to me Dr. Haupt has been the best by far. Thank you Dr. Haupt for your kindness and help to ease my pain.

Rhonda Fetty in Point Pleasant, WV - Jan 23 2018

Review for Dr. Haupt

I absolutely love Dr. Ede. Very good bedside manner and excellent surgeon. I always recommend him to friends or those who are in search of an orthopedic surgeon. His staff are very friendly and compassionate as is Dr. Ede. Wait time in his office is the only con.

Tammy in Hurricane - Jan 12 2018

Review for Dr. Ede

I had venous closure and microphlebectomy performed on both legs. I was very pleased with the care I received from Dr. McNeill and his entire staff. Highly recommend this group.

Jan 05 2018

Review for Dr. McNeill

Debbie is so kind and easy going! She takes her time and explains each step of the procedure. My results are fantastic. I highly recommend Capital Vein & Laser in Frederick and Debbie Hoffner!

Jan 02 2018

Review for Dr. McNeill

Dr Ede takes time to explain procedures and to answer questions . I appreciated the way he treated me with respect and listened to my concerns.

Dec 20 2017

Review for Dr. Ede

Wonderful experience.

Dec 15 2017

Review for Dr. McNeill

Dec 12 2017

Review for Dr. McNeill

Awesome experience! Highly recommend Dr. McNeill and his staff!

Dec 08 2017

Review for Dr. McNeill

Not helpful. Dismisses concerns. Leaving ASAP.

Charleston, WV - Nov 27 2017

Review for Dr. Sankari

A wonderful and caring doctor. She is very thorough and you never feel rushed

Belle, WV - Nov 21 2017

Review for Dr. Sankari

Laurel, MD - Oct 25 2017

Review for Dr. Murthy

He wanted to know about my overall health and went above and beyond the call of duty. So kind and compassionate.

Anonymous Oct 10 2017

Review for Dr. McNeill

Daniel in Danville Wv - Sep 29 2017

Review for Dr. Castle

Location

Montgomery General Hospital

401 6th Ave, Montgomery, WV 25136