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Berkeley Medical Center

Berkeley Medical Center is a medical facility located in Martinsburg, WV. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Care Award™ and Gastrointestinal Care Excellence Award™.

51%

Patient Experience Rating

13% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2024

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

8% lower than the national average

51%

Would definitely recommend

13% lower than the national average

Berkeley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

Berkeley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

The constant contact and openess to answer questions.

Sonra Apr 23 2024

Review for Dr. Zoller III

Nurse doesn't always call back , ,reception hostile and demand reschedule if 10 min late Valley Health website says 15 min window . hard to schedule ; Dr out of office a lot. Don't really track test results and difficult to actually get referrals . Every refill requires a new visit although orig...

Miss Vicki Apr 23 2024

Review for Dr. Tabuena

Saw the Dr at er He was wonderful. Took his time and was very though

JT Apr 18 2024

Review for Dr. Shin

I can’t say enough positive things about Dr. Burns. My hhusband and I have had nothing but the best concierge care with her. She has gone out of her way to make sure we get the right care. Is responsive any time of day, gets you through hospital visits, displays great knowledge of complicated and...

Apr 18 2024

Review for Dr. Burns

Does not listen, does not communicate, and does not follow through. No compassion.

Apr 17 2024

Review for Dr. Shah

Location

Berkeley Medical Center

2500 Hospital Dr, Martinsburg WV 25401

CallDirections

(304) 264-1000

Frequently Asked Questions

Where is Berkeley Medical Center located?

Berkeley Medical Center is located at 2500 Hospital Dr, Martinsburg, WV 25401. Find other locations and directions on Healthgrades.

Has Berkeley Medical Center won any recent awards from Healthgrades?

Yes, Berkeley Medical Center has been awarded with America’s 100 Best Hospitals for Gastrointestinal Care Award™ and Gastrointestinal Care Excellence Award™ in the past two years.

Is Berkeley Medical Center highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Berkeley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Berkeley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Berkeley Medical Center profile..

How does Berkeley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2500 Hospital Dr

Martinsburg, WV 25401

Directions

(304) 264-1000