Berkeley Medical Center

61%

Patients that would definitely recommend
9% lower than the national average


Berkeley Medical Center is a medical facility located in Martinsburg, WV. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

61%

Would definitely recommend
9% lower than the national average

Berkeley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Berkeley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Wanda Thorpe Aug 14 2020

Review for Dr. Gore

J.Magagna Aug 13 2020

Review for Dr. Knutson

Dr. Patterson is one of the best in his field! This is my 3rd surgery by him and they have all went as planned!

Robert Hester Aug 09 2020

Review for Dr. Patterson

He is very concerned about you as a person and patient

Aug 08 2020

Review for Dr. Knutson

G-R-E-A-T ~!!!!!!!!!!!!

C.T.HARDESTY IV Aug 08 2020

Review for Dr. Gore

Dr K is always very professional and answers all questions in a way you understand him.

Tim Richmond Aug 07 2020

Review for Dr. Knutson

Barbara Edwards Aug 01 2020

Review for Dr. Baksh

Professional planning, organization, communication and follow up were fully executed by Dr.Gore and her staff during all phases of evaluation, surgery, and post-operative care. Success does not happen by accident.

Donald Lee Richardson Aug 01 2020

Review for Dr. Gore

He is still the best in the world-- has been my surgeon since 5/2015

Carmela Jul 31 2020

Review for Dr. Turner

He has done multiple surgeries on me and my family and has been fantastic. People may not like that he is a typical of a hyper person but her tells it to you straight and doesn't sugar coat or baby anything.

Linda S Harrison Jul 27 2020

Review for Dr. Edwards

Great surgeon. Makes you feel at ease. Very friendly and explains your condition and options. Highly recommend.

Susan Dent Jul 17 2020

Review for Dr. Patterson

Dr garcia likes to listen to you and help you as much as possible he is a great dr and helped me in many ways with anxiety and depression other drs I’ve been to never really wanted to listen to what was going on I highly recommend this office

Jul 15 2020

Review for Dr. Garcia Merino

She is amazing! Delivered all 3 of my girls throughout the years, always was there via text or phone to ask questions to. I had complicated pregnancies and I always felt I was getting the best treatment. Wouldn't want another obgyn.

Jul 13 2020

Review for Dr. Cruden-Parham

Carri Casserino Jul 10 2020

Review for Dr. Gore

I love dr. Draper he's helped me in so many way's I miss him ?? I wish he never left...

mary M Logan Jul 08 2020

Review for Dr. Draper

Helped me a lot, very nice people working there

Jul 02 2020

Review for Dr. Baksh

From the first visit through treatment shots for joint pain and eventually complete hip replacement surgery and after care, I was treated as a special patient with all courtesies and professional attention i love this group,.

Jul 01 2020

Review for Dr. Gore

Trish Alizade Jun 23 2020

Review for Dr. Gore

Jun 18 2020

Review for Dr. Buschman

ThisDoctorIsBadNews May 28 2020

Review for Dr. Yalamanchili

A disgrace to the medical profession. He never returned calls. Prescribed a medication that made me very ill. He was horrible.

sorrel May 26 2020

Review for Dr. Garcia Merino

Yvette Johnson May 11 2020

Review for Dr. Caruso

May 10 2020

Review for Dr. Garcia Merino

Fantastic surgeon. Amazing to wake up after surgery without pain. Explains procedures in great detail.

May 01 2020

Review for Dr. Ireland

He will know who this is Apr 22 2020

Review for Dr. Morris

Did surgery on my 16 year daughter torn acl...within 9 months it tore again and he refused to help her.

Apr 21 2020

Review for Dr. Buschman

Always listens, brilliant diagnostician, definitely knows the skinny!! Nurses are very helpful and professional. He's been my doctor for over two years!

Diane Apr 13 2020

Review for Dr. Schildt

Apr 02 2020

Review for Dr. Ireland

Dr. Jones is compassionate, attentive, and very respectful. He is a warm and very knowledgeable professional who takes his time with his patients. I would highly recommend him to all of my family members and friends.

Cheryl Beaudoin-Stehlin Mar 18 2020

Review for Dr. Jones

Dr Zamora is very helpful. He has handled and answered my questions very professional and has been very knowledgeable. Im thankful he was able to help me out.

william johnson Mar 12 2020

Review for Dr. Zamora

Dr. Zamora is fantastic! We are so fortunate to have someone with his expertise, experience, and professionalism in our area. I highly recommend him.

Mar 11 2020

Review for Dr. Zamora

Dr. Gore is an extremely good surgeon with a wonderful disposition. She takes the time to answer any questions one might have and stays in touch with her patients for as long as they need her. Her staff is also terrific and is willing to assist in any way they can. Awesome group!

Catherine Sharp Mar 10 2020

Review for Dr. Gore

Michael P. Wilson Mar 06 2020

Review for Dr. Patterson

I found Dr. Gore to be extremely professional, supplying information I needed to know about my procedure. She was easy to talk with.

Mar 03 2020

Review for Dr. Gore

This was my 2nd procedure with Dr. Patterson and both went very well. Very happy with his care and professionalism. I also appreciate the time he spends explaining what to expect in a very calm manner

Mar 02 2020

Review for Dr. Patterson

He is a wonderful caring doctor. We think he is excellent and would not hesitate to recommend him.

Mar 02 2020

Review for Dr. McCarthy

Above and beyond compassion for his patients. Willing to explain options regarding any type urologic condition.

Barbara Edwards Feb 27 2020

Review for Dr. Whitman

He is amazing. Dr. Jones has a great calming effect as soon as he enters the room. Much needed in cases like this. I am so glad I found him.

Raelene Cook Feb 24 2020

Review for Dr. Jones

My care is not complete so to this point surgery and support from Gail Smith, Dr Gore's office staff, WOA PT Team and Dr Gore herself even though short lived has been exceptional. The GetWell phone computer program is especially comforting knowing there is always someone there.

Pat Cahill-Saunders Feb 24 2020

Review for Dr. Gore

Mitchell Feb 21 2020

Review for Dr. Que

Dr. Jones is an extremely nice person, in addition to being an excellent Oncologist. I became a patient of his 9 years ago, when he had an office in West Virginia, where I live. When he moved his practice to Virginia, I decided that the extra drive was worth it, excellent doctor.

Feb 18 2020

Review for Dr. Jones

I just had my first visit and i can already tell he's top notch. He listens to you and he knows his stuff. So glad i was referred to him.

Margaret Feb 12 2020

Review for Dr. Zamora

Dr. Jones always takes his time with a patient and explains things and answers any questions a patient asked. We are fortunate to have him in this area.

C. T. Hardesty, III Feb 12 2020

Review for Dr. Jones

Feb 10 2020

Review for Dr. Rezaian

M Feb 10 2020

Review for Dr. Larusso

The atmosphere is very relaxing and tranquil. It resembles a spa with the atmosphere being so relaxing and the music playing, free coffee, tee and bottle water and TV in the waiting room. The staff are all professional and polite! I will be returning!

Feb 06 2020

Review for Dr. Zamora

Waited month & a half to see Dr. Jones. After being finally able to make an appt after that long. I get called saying I have to reschedule for she wasn't going to be in the office again. She's literally only there at primary care drs office 1x a week to start

Feb 06 2020

Review for Dr. Jones

Jackie Feb 01 2020

Review for Dr. Rezaian

Dr. Mollica is great!

Jan 30 2020

Review for Dr. Mollica

Ivar Cederholm Jan 29 2020

Review for Dr. Gore

Dr Gore and all of her staff are knowledgeable, caring, and committed to your total treatment and recovery.

Jan 28 2020

Review for Dr. Gore

Dr Gore is an absolutely gifted surgeon! She did my husbands hip replacement! Wow he is doing extraordinarily great!

Jim in Winchester , VA - Jan 24 2020

Review for Dr. Gore

Very thorough, willing to listen, explains all facets of the procedure.

Jan 22 2020

Review for Dr. Gore

I was extremely pleased with the professionalism and the compassion that Dr. Baksh showed. I was in pain and he gave me a steroid injection which helped to alleviate it.

Jan 22 2020

Review for Dr. Baksh

I'm very happy I got referred to Dr. Patterson's office.

Donna Bush in Moorefiekd, WV - Jan 21 2020

Review for Dr. Patterson

Good listener and explains well; has a true concern for patient well-being .

Gary Jan 21 2020

Review for Dr. Morton-Eggleston

I believe Dr. Gore is an amazing doctor who cares about her patients.

Doris Dean Jan 20 2020

Review for Dr. Gore

love her she listens to you and treats you like a person

Jan 17 2020

Review for Dr. Ude-Oshiyoye

I would highly Recamend Dr Patterson and his staff. I was given personal one on one care and my surgery went very well .

Marlene plumer Jan 12 2020

Review for Dr. Patterson

The doctor took time to read in detail my files and understand the background of symtoms. He immediatly was open to help me . Very kind and straight forward. The staff is kind

Jan 10 2020

Review for Dr. Zamora

I have been to see Sarah Byrd on two occasions. She has been knowledgeable and professional without being cold and unapproachable. Her treatments are firm but with a gentle hand. At least for minor procedures I would recommend seeing her.

Jeff in PA - Jan 10 2020

Review for Dr. Hurst

I was very pleased with the general appearance of the office , waiting rooms, lab, etc. I was also very pleased with my actual visit with Dr. Jones. He seemed very knowledgeable about my case and made sense to me about his recommendation for my treatment.

Ken Kauffman Jan 06 2020

Review for Dr. Jones

Dr. Gore is absolutely wonderful! She listens to your concerns and needs. She is a great surgeon. Her work is awesome!

Tabitha Taylor Jan 02 2020

Review for Dr. Gore

I like the Dr. But good luck on getting a prescription refilled. NEVER expect to TALK to anyone on the phone.... 2 receptionists...Yet never answer a phone. I have been 3 days of messages on the phone trying to get a prescription called in for a drug I have been on for 8 years...

MARK B Jan 01 2020

Review for Dr. Reyna

Dr Patterson has been very helpful during this process. Very professional and very informative about what to expect.

DaveD Dec 30 2019

Review for Dr. Patterson

Does the job in a very professional, friendly way. Using new methods of operations skills.

Portia Jackson in Front Royal, VA - Dec 30 2019

Review for Dr. Gore

Very personable and put me to ease quickly about the procedure and what to expect in recovery Have had a number of procedures do by Dr Patterson and they have turned out well

Dec 27 2019

Review for Dr. Patterson

Brian Dec 26 2019

Review for Dr. Ryan

I have had 3 great experience with Dr. Caruso, he's a great sergeant and very perticular. Wish I could give him a 10000 stars he deserves them. Cherry

Cherry Bernhard in Berkeley Springs, WV - Dec 21 2019

Review for Dr. Caruso

Cheryl Hartenberger Dec 18 2019

Review for Dr. Barch

I am thrilled with the results of my surgery and am looking forward to having the right hip replaced. In responding to earlier questions the pain I feel is due to right hip and knees. I do not do stairs, shopping or heavy housework.

Loretta Caelisle Dec 16 2019

Review for Dr. Gore

I have found Dr. Iqbal to be very thoughtful and concerned about my comfort or discomfort . He takes time to listen to my concerns, and to answer any questions I may have concerning diet, lab results,etc..

Hagerstown , MD - Dec 13 2019

Review for Dr. Iqbal

Vincent Juratovac Dec 13 2019

Review for Dr. Gore

Very professional thorough care. Dr Gore was the first person I saw the morning after surgery. It is progressing very well at 2 weeks in

Wade johnson Dec 09 2019

Review for Dr. Gore

Dec 09 2019

Review for Dr. Abe

hip replacement 11/18/19....surgery..

Lillian Thomas Dec 05 2019

Review for Dr. Gore

He is a wonderful doctor BUT all his practice cares about is money, I was unable to make an appointment because they sent me to collections BEFORE even notifying me that I had an outstanding bill...

Jeremiah Dec 04 2019

Review for Dr. Schildt

Nov 27 2019

Review for Dr. Zamora

My wife and I both love Dr. Prince!

Stephen Zurenda Nov 25 2019

Review for Dr. Prince

Nov 21 2019

Review for Dr. Gore

I only gave Dr. Reziain a 4 star because his office is busy. Other than that, I’d have given him a 5. He is very patient, gentle and caring. Answers questions and explains things well.

Kimberly Nov 20 2019

Review for Dr. Rezaian

Debra Nolton Nov 20 2019

Review for Dr. Rezaian

Very caring and supportive staff. I feel the daily check-ins are a good connection for the patient. Dr. Gore was personable and professional. The pre-surgery staff and procedure was very good.

RANDALL L PAINTER Nov 20 2019

Review for Dr. Gore

This Endocrinologist listens, drops everything to attend to an emergency call, and adjusts medications directed on what you tell her. Be totally honest and she can assist you in finding the proper amount of insulin or other medications. With her for 8 years, and am a Very happy patient!

Sherry Nov 18 2019

Review for Dr. Rodriguez

Dr. Virmani explains procedures before hand, offers options, listens and follows up with verbal and visual explanations of results.

L. Melody Nov 16 2019

Review for Dr. Virmani

This is the third joint Dr. Gore has replaced for me. We recommend her to anyone who wants a top tier surgeon, fully engaged with patient needs and concerns.

Lynne L. Nov 11 2019

Review for Dr. Gore

I been fighting Melanoma for 10 years now and have had many doctors and treatments over the years. I'm presently on Keytruda every 3 weeks and it's going well. Dr. Jones is great, he's not a Melanoma specialist but consults with WVU and is very supportive.

Brian Litz Nov 07 2019

Review for Dr. Jones

Dr Gore is a wonderful physician and would highly recommend her to anyone.

Nina April Baker Oct 28 2019

Review for Dr. Gore

Billie Diane Frame Oct 27 2019

Review for Dr. Gore

I was treated so well I felt I was staying in a 5 star hotel. Besides the surgical discomfort I felt like I was on vacation. Everyone was very attentive 1 on 1 with my recovery.

Oct 21 2019

Review for Dr. Gore

Dr. Gore and the staff were very pleasant. Dr. Gore took time to answer all of my questions and explain the procedure. Dr. Gore performed a hip replacement on me and it has been incredible! I can do things now that I haven't been able to do in years. I would strongly recommend Dr. Gore.

Sheri J Kibler Oct 18 2019

Review for Dr. Gore

She has been my, and my late husband’s doctor for the past 17 years and my new husband, she took on as a patient also. She is fantastic in every single way and I trust her implicitly!

Renee Ayala Jones Oct 15 2019

Review for Dr. Funk

Abbey is exceptional with her of me as a patient. I didn't have to fight for my "quality of life". She was concerned for it WITH me when it came to a decision to have hip replacement surgery. Wonderful Doctor and Beautiful person!!!!

Felicia Housden Oct 02 2019

Review for Dr. Gore

Sep 30 2019

Review for Dr. Lonas

The older receptionist in arvons office is nasty and snaps at patients always in a bad mood

Sep 26 2019

Review for Dr. Arvon

DeAnn Bartles Sep 20 2019

Review for Dr. Baksh

Location

Berkeley Medical Center

2500 Hospital Dr, Martinsburg, WV 25401

Frequently Asked Questions

Where is Berkeley Medical Center located?

Has Berkeley Medical Center won any recent awards from Healthgrades?

Is Berkeley Medical Center highly rated with patients?