Virginia Mason Memorial

64%

Patients that would definitely recommend
6% lower than the national average


Virginia Mason Memorial is a medical facility located in Yakima, WA. This hospital has been recognized for Gastrointestinal Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10
12% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Virginia Mason Memorial

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Virginia Mason Memorial

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

How can a 58 year old doc have 72 years of medical experience and have graduated med school in 1949? Mistakes like this make tour site appear unreliable.

Feb 18 2021

Review for Dr. Walters

Dr Bauer is my doctor. I have been going there for 40 years. I trust him implicitly to always be honest with me and willing to refer if he isn’t sure. A trait which I treasure. Betty Lantis.

Betty Lantis Feb 09 2021

Review for Dr. Bauer

Visiting a gastroenterologist is probably never pleasant, but Dr. Guturu made me feel informed and comfortable during my visit. He is very professional and took the time to explain everything and all options thoroughly, and answer my questions.

Pamela Boyd Jan 29 2021

Review for Dr. Guturu

Dr Hefleck is a nice guy who wants to help you out. He likes to offer a little money saving tips on your meds.

Jan 22 2021

Review for Dr. Heflick

Jan 21 2021

Review for Dr. Mullin

Location

Virginia Mason Memorial

2811 Tieton Dr, Yakima, WA 98902

Frequently Asked Questions

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