Trios Women's and Children's Hospital

65%

Patients that would definitely recommend
5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Trios Women's and Children's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Trios Women's and Children's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Jul 05 2020

Review for Dr. Logston

I called Dr. Dunlop through Telehealth and was immediately satisfied with her friendly and quick demeanor. She listened to my problem and immediately had a resolution to my problem. I'll use her again if I have the chance.

Nate Jul 03 2020

Review for Dr. Dunlop

Came in and got right to the problem

Jul 01 2020

Review for Dr. Merrell

I was seeking help for post herpetic (post shingles) pain. He explained two non narcotic options, which I appreciated because I would like to avoid narcotics. He explained the treatments clearly. His office staff was helpful and the office was efficient and clean.

Jill. Jul 01 2020

Review for Dr. Dechter

Dr. Hansen is excellent and his assistant Michelle. Thank you

Jun 28 2020

Review for Dr. Hansen

Dr. Cole is a very intelligent, caring doctor. He takes his time to listen to you and answer all questions. He has been around a long time, lots of experience. I highly recommend Dr. Cole. George T. White, D.C.

George T. White, D.C. Jun 25 2020

Review for Dr. Cole

Dr. Sahota listened to my concerns, clearly explained my medical condition in terms I understood and developed a plan of action. Clear communication. Plenty of time for questions.

Kim Jun 21 2020

Review for Dr. Sahota

My buen doctor y my amable mochas gracias doctor Hansen

Jesus villa Jun 20 2020

Review for Dr. Hansen

Follow up to knee surgery.

Jun 17 2020

Review for Dr. Merrell

Dr Merrel is my go to physician for shoulders. The experience has always been positive and educational.

Steve Taber Jun 16 2020

Review for Dr. Merrell

I was seen in a matter of days, the check in process was an ease despite all the COVID restrictions. Dr Stevens was very informative and explained all my options for care. I highly recommend TCO and Dr Stevens.

Jun 10 2020

Review for Dr. Stevens

Jun 03 2020

Review for Dr. Stevens

Dr Merrell is an amazing Orthopeadic physician and surgeon. He is very knowledgeable and has a respectful and pleasant bedside manner. I would highly recommend him for your orthopedic needs.

Roberta Holden May 29 2020

Review for Dr. Merrell

May 23 2020

Review for Dr. Greenwald

I would highly recommend Dr. Merrell for hip replacement surgery. Very professional, easy to talk to. Great experience. Thanks for taking such great care of me.

Susan May 22 2020

Review for Dr. Merrell

Dr. Merrill is the best orthopedic surgeon that I have ever seen. I would definitely recommend him to anyone who is looking for a good orthopedic doctor.

Ramona May 22 2020

Review for Dr. Merrell

Very professional and does an awesome job

May 22 2020

Review for Dr. Merrell

May 14 2020

Review for Dr. Ello

Excellent

May 13 2020

Review for Dr. Merrell

Dr Merrell is always willing to help me with my issues. Great educator and gives all the available options without bias. Glad to have his services.

Kathleen Christianson May 13 2020

Review for Dr. Merrell

Rod Hardin May 13 2020

Review for Dr. Lawenda

Awesome experience. Took a lot of time answering questions. Highly recommend Dr Hansen for hip replacement surgery.

Eric B May 11 2020

Review for Dr. Hansen

Dr. Merrell gives excellent care and his staff is friendly!

Dee Z. May 08 2020

Review for Dr. Merrell

May 07 2020

Review for Dr. Logston

Dr Lawenda and his staff were very knowledgeable and caring during my radiation treatment. Also very careful and cautious during this Covid crisis.

Rosa (Rosi) Nelson May 05 2020

Review for Dr. Lawenda

Apr 23 2020

Review for Dr. Yu

Super nice staff, and excellent Doctor. He was very informative, kind and compassionate.

Mary Cardona Apr 21 2020

Review for Dr. Farrar

Steve W. Apr 16 2020

Review for Dr. Dechter

Dr. Sahota made me feel like I was important, he listened to my concerns and explained my options. I was able to make an informed decision after my visit.

Terry Apr 16 2020

Review for Dr. Sahota

Apr 15 2020

Review for Dr. Ello

Kathleen Bush Apr 13 2020

Review for Dr. Lawenda

D. Brever Mar 28 2020

Review for Dr. Roman

kennewicksheri Mar 27 2020

Review for Dr. Roman

I would highly recommend Dr Merrill, had two successful surgeries done . He was always thorough and professional.

Mar 20 2020

Review for Dr. Merrell

Teresa La Mere Mar 19 2020

Review for Dr. Merrell

Excellent reception area, efficient nursing staff. Dr. Merrell is thorough and friendly. I would highly recommend..

Woody Mar 19 2020

Review for Dr. Merrell

His bedside manner is very humbling. He takes the time to fully explain things and answers questions in laymen’s term. He treated and operated on my son’s broken arm which has been another one of his success. Office staff is also very helpful and pleasant. Highly recommended

S. Peters Mar 17 2020

Review for Dr. Thiel

Dr. Lawenda has been treating me since I had a breast cancer lumpectomy several years ago. I went through radiation and have tested clear so far. He is on top of all my health concerns. He has always had my best in mind.

Jan Slagle Mar 14 2020

Review for Dr. Lawenda

Nancy C., Kennewick, WA Mar 12 2020

Review for Dr. Stevens

Great treatment by Dr. Stevens and the staff at TCO. Quickly got me into appointments and surgery.

Mar 12 2020

Review for Dr. Stevens

Happy Lady Mar 10 2020

Review for Dr. Kasthuri

Mar 07 2020

Review for Dr. Lawenda

Very professional, friendly and answered all my questions. Treatment was done this day and was comfortable during the procedure.

Kim Anderson Mar 07 2020

Review for Dr. Hansen

Dr. Lawenda and Staff are professional and courteous. My health and well being is better due to their care. We are so lucky to have a man recogonized as one of world's best in his field like Dr. Lawenda in the Columbia Basin!

Gene Kernan Mar 07 2020

Review for Dr. Lawenda

Evguenia Rainina Mar 06 2020

Review for Dr. Jamali

Eathen O. Rager Mar 04 2020

Review for Dr. Lawenda

Carl Franklin Feb 26 2020

Review for Dr. Lawenda

Figured out some of my chronic symptoms might be an atypical presentation of an allergic reaction. Got tested on his recommendation and it turns out I’m allergic to cats, and I have three! Treating the allergy has really helped.

Feb 26 2020

Review for Dr. Flesher

Carla Lich Feb 22 2020

Review for Dr. Hansen

Almost died Feb 15 2020

Review for Dr. Flesher

Jan 25 2020

Review for Dr. Hansen

Always good experience,she is very nice person and very professional midwife,she is very patient,always listening you,no problem with appointments,can be change any time ,I recommend her for all:))

Alena Jan 16 2020

Review for Angela Reynolds

Very good doctor. Always positive and looks out for your best health interests. Listens to your health concerns and takes the needed action.

Dean Doces Jan 04 2020

Review for Dr. Rueda

Jerry Spangler in Pilot Rock, OR - Dec 25 2019

Review for Dr. Kasthuri

Irene G Dec 23 2019

Review for Dr. Dechter

Kermit Dec 22 2019

Review for Dr. Hansen

Russell k in Kennewick, WA - Dec 12 2019

Review for Dr. Fong

I have met with Dr. Hansen twice. I am impressed with his caring, professional, and humble manner. I look forward to my hip replacement by Dr. Hansen. Dr. Hansen did knee replacement for two friends and both were extremely satisfied with Dr.Hansen and the results of his work.

Tom Mays Dec 09 2019

Review for Dr. Hansen

Dr Stevens and his staff are top notch. I appreciate his expertise and professionalism. Thank you Dr Stevens for giving me back my ability to walk.t

Dec 07 2019

Review for Dr. Stevens

Mo Dec 05 2019

Review for Dr. Sahota

He is an excellent and very caring doctor.

Debra Leman Dec 04 2019

Review for Dr. Stevens

My care with Dr. Fora and his team has been exceptional. His compassion, knowledge and experience have made a very complicated diagnosis and treatment much easier to face.

FHB Dec 04 2019

Review for Dr. Fora

Melodie O'Reilly Dec 03 2019

Review for Dr. Dechter

Nov 25 2019

Review for Dr. Dechter

Dr. Dunlop oversees a residency clinic and her expertise is invaluable to her residents.

Nov 20 2019

Review for Dr. Dunlop

Nov 19 2019

Review for Dr. Merrell

Rosemary(David’s daughter) Nov 15 2019

Review for Dr. Anel

Excellent! He is all three of my kids doctor. He has taken the time to get to know each one and listens to them. I’ve had to wait about 10 mins in lobby but worth it! He’s absolutely great with follow up care and referred us as needed.

Jodi Love Nov 13 2019

Review for Dr. Roman

Excellent and Very Professional.

Nov 07 2019

Review for Dr. Merrell

Gayle G Nov 07 2019

Review for Dr. Hansen

Dr Roman is caring compassionate and listens. I would highly recommend Dr.Roman. He is Good about follow up and sending you to get specialty care. .

Kristen Krueger-Jones Nov 06 2019

Review for Dr. Roman

Excellent Dr! He's been my Dr for past 12 yrs. Very patient. Takes the time to explain what you don't understand.. Definitely recommend him.

J. W. Nov 06 2019

Review for Dr. Marcelo

Nov 05 2019

Review for Dr. Chua

My experience was as comfortable as it could possibly be. He is a very compassionate doctor. I have great confidence in his abilities.

Christopher Cave Oct 30 2019

Review for Dr. Jones

TG Oct 30 2019

Review for Dr. Davis

Dr Stevens addressed my issue I had had since high school I was 50 when I saw him he basically re-built my ankle and I have not had any problems what so ever. I couldnt be happier with the results!

Nancy Christopher Oct 20 2019

Review for Dr. Stevens

Amie L. Oct 01 2019

Review for Dr. Lawenda

Kennewick - Sep 24 2019

Review for Dr. Lawenda

Listened to my 3 problems and was able to help with them

Sep 21 2019

Review for Dr. Flesher

I was diagnosed with bladder cancer over 8 years ago, the fact that I’m writing this is proof of Dr. Chavla’s performance! I would recommend him without any reservation.

Roger in Richland - Sep 18 2019

Review for Dr. Chavla

Dr. Cancado was very professional and did his job well. He would explain to me what he would be doing during the testing.

Mrs. Cantu Sep 14 2019

Review for Dr. Cancado

I was very pleased with our first appointment. He and his staff were very pleasant and instilled a lot of trust and confidence.

M. Delahunt in Kennewick , WA - Sep 12 2019

Review for Dr. Merrell

Dr. Hansen was thorough, polite and direct, which I appreciate. I will go back to him!

Sep 07 2019

Review for Dr. Hansen

Update: I still see Dr Farrar twice a year for follow-up. I've had no heart issues since my 'overhaul'. Be assured : He and his Staff are totally committed to your care. Wish I could give them 100 stars !

S.H. Richland, 9/5/19 Sep 06 2019

Review for Dr. Farrar

Very pleased with Dr Stephens and his staff. Had left foot surgery and though my body didn’t cooperate(took longer to heal than expected), it is great now. Pain free!

Kitt Sep 02 2019

Review for Dr. Stevens

Sep 01 2019

Review for Dr. Lawenda

Aug 24 2019

Review for Dr. Sahota

Ray R. Aug 19 2019

Review for Dr. Sahota

Tracy Templinv(iTECHu) Aug 19 2019

Review for Dr. Gurney

Dr Merrell is so kind and knows what he is doing. He checked my knee, gave me my options and then I made the decision for replacement. I did not have any problems with this procedure. Dr. Merrell and his staff are great. I highly recommend him.

Jennifer Wade Aug 16 2019

Review for Dr. Merrell

The front staff is efficient & knowledgeable. I’ve seen Dr. Merrell for a few years, and he is helpful. He will get the information needed to diagnose and treat the issue(s).

Aug 16 2019

Review for Dr. Merrell

Dr. Jones changed my life! I suffered from Trigeminal Neuralgia, it was very debilitating, Dr. Jones recommended radiation therapy, I am a different person, I am so grateful! Thank You!

Tamara Anderson Aug 12 2019

Review for Dr. Jones

Lorene G Aug 10 2019

Review for Dr. Kasthuri

Fred Schmidtz Aug 03 2019

Review for Dr. Dicken

Annie Aug 02 2019

Review for Dr. Merrell

Dr. Lawenda impressed me at my first visit. I like his integrated approach to my treatment. I felt I could trust him to guide me in my decision making process. He is highly knowledgeable, takes the time with you to answer questions and is compassionate. Highly recommend him!

Pam Kuns Aug 02 2019

Review for Dr. Lawenda

Location

Trios Women's and Children's Hospital

900 S Auburn St, Kennewick, WA 99336