Pullman Regional Hospital

88%

Patients that would definitely recommend
18% higher than the national average


Pullman Regional Hospital is a medical facility located in Pullman, WA. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Pullman Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%85%66%

Pullman Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Ben Sheppard Oct 06 2021

Review for Dr. Petersen

Excellent in every way! Dr Jones is very knowledgeable and extraordinarily compassionate. His listening skills are excellent. He truly cares about his patients. He is an amazing doctor in every way.

Sep 27 2021

Review for Dr. Jones

Wonderful care at Story Family Medicine!

Sep 16 2021

Review for Dr. Story

I saw Dr Jones a few times so far. I found him to be a good doctor and caring and I do think he tries to do all he can to help his patients. I think he is very careful.

Aug 01 2021

Review for Dr. Jones

A very satisfied patient Jun 25 2021

Review for Dr. Singh

Location

Pullman Regional Hospital

835 SE Bishop Blvd, Pullman, WA 99163

Frequently Asked Questions

Where is Pullman Regional Hospital located?

Has Pullman Regional Hospital won any recent awards from Healthgrades?

Does Pullman Regional Hospital score well in safety ratings?