Pullman Regional Hospital

85%

Patients that would definitely recommend
15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Hip fracture following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Pullman Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Pullman Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Dr. Benjamin Adkins, MD

Family Medicine

20 Ratings
Dr. Benjamin Adkins, MD

Dr. Stephen Bergmann, MD

Pediatric Emergency Medicine

2 Ratings
Dr. Stephen Bergmann, MD

Dr. Gary Candelaria, DO

Family Medicine

9 Ratings
Dr. Gary Candelaria, DO

Dr. Brad Capawana, DPM

Podiatric Surgery

11 Ratings
Dr. Brad Capawana, DPM

Dr. Kawal Chester, MD

Medical Oncology

3 Ratings
Dr. Kawal Chester, MD

Dr. Bret Christensen, DDS

Orthodontics & Dentofacial Orthopedics

67 Ratings
Dr. Bret Christensen, DDS

Dr. James Clark, DO

Emergency Medicine

4 Ratings
Dr. James Clark, DO

Dr. Deborah Collins, MD

Family Medicine

8 Ratings
Dr. Deborah Collins, MD

Dr. Gerald Early, MD

Critical Care Surgery

Dr. Gerald Early, MD

Dennis Falen, PA-C

Physician Assistant (PA)

Dennis Falen, PA-C

Dr. Jonathan Fisher, DDS

Dentistry

3 Ratings
Dr. Jonathan Fisher, DDS

Dr. Stephanie Fosback, MD

Internal Medicine

16 Ratings
Dr. Stephanie Fosback, MD

Dr. Karen Geheb, MD

Internal Medicine

1 Ratings
Dr. Karen Geheb, MD

Dr. Robert Gersh, MD

Medical Oncology

Dr. Robert Gersh, MD

Dr. Katherine Gleason, OD

Optometry

Dr. Katherine Gleason, OD

Dr. Timothy Goodrich, DO

Ear, Nose, and Throat

1 Ratings
Dr. Timothy Goodrich, DO

Dr. Kimberley Guida, MD

Family Medicine

1 Ratings
Dr. Kimberley Guida, MD

Dr. Stephen Hall, MD

Family Medicine

9 Ratings
Dr. Stephen Hall, MD

Dr. Alyssa Hoehn, MD

Ophthalmology

40 Ratings
Dr. Alyssa Hoehn, MD

Dr. John Horstkamp, MD

Family Medicine

3 Ratings
Dr. John Horstkamp, MD

Dr. Darrol Hval, DO

Emergency Medicine

2 Ratings
Dr. Darrol Hval, DO

Dr. Charles Jacobson, MD

Orthopedic Surgery

9 Ratings
Dr. Charles Jacobson, MD

Dr. Bryan Johnson, MD

Internal Medicine

6 Ratings
Dr. Bryan Johnson, MD

Dr. David Jones, MD

Cardiology

6 Ratings
Dr. David Jones, MD

Dr. Jeffrey Jones, MD

Gastroenterology

15 Ratings
Dr. Jeffrey Jones, MD

Dr. Shaleah Jones, MD

Family Medicine

11 Ratings
Dr. Shaleah Jones, MD

Dr. John Keizur, MD

Urology

7 Ratings
Dr. John Keizur, MD

Dr. Keith Knigge, DO

Family Medicine

Dr. Keith Knigge, DO

Dr. David Leach, MD

Ophthalmology

4 Ratings
Dr. David Leach, MD

Dr. Clifford Lightfoot III, DO

Emergency Medicine

Dr. Clifford Lightfoot III, DO

Dr. Rita Mellema, MD

Emergency Medicine

Dr. Rita Mellema, MD

Dr. Gerardo Midence, MD

Hematology

12 Ratings
Dr. Gerardo Midence, MD

Dr. Peter Mikkelsen, MD

Family Medicine

Dr. Peter Mikkelsen, MD

Dr. Ric Minudri, MD

Obstetrics & Gynecology

14 Ratings
Dr. Ric Minudri, MD

Dr. Clinton Morgan, MD

Hematology

Dr. Clinton Morgan, MD

Dr. Lois Niska, DO

Osteopathic Manipulative Therapy

3 Ratings
Dr. Lois Niska, DO

Dr. Juan Parra Valencia, MD

General Surgery

8 Ratings
Dr. Juan Parra Valencia, MD

Dr. Raymond Paz, MD

Family Medicine

5 Ratings
Dr. Raymond Paz, MD

Dr. Steven Pennington, MD

Orthopedic Surgery

25 Ratings
Dr. Steven Pennington, MD

Dr. Jo Persoon-Gundy, MD

Internal Medicine

Dr. Jo Persoon-Gundy, MD

Dr. Emily Petersen, MD

Nephrology

4 Ratings
Dr. Emily Petersen, MD

Dr. Benjamin Rhoades, DO

Emergency Medicine

Dr. Benjamin Rhoades, DO

Dr. Shawn Richards, MD

Ophthalmology

1 Ratings
Dr. Shawn Richards, MD

Dr. Steven Richardson, MD

Pulmonary Disease

7 Ratings
Dr. Steven Richardson, MD

Dr. Aaron Scott, MD

Family Medicine

Dr. Aaron Scott, MD

Dr. Vicki Short, MD

Family Medicine

5 Ratings
Dr. Vicki Short, MD

Dr. Dennis Simpson, MD

Internal Medicine

6 Ratings
Dr. Dennis Simpson, MD

Dr. Govind Singh, MD

Geriatric Medicine

8 Ratings
Dr. Govind Singh, MD

Dr. Bryan Smith, MD

Urology

5 Ratings
Dr. Bryan Smith, MD

Dr. Edward Smith, MD

Family Medicine

9 Ratings
Dr. Edward Smith, MD

Dr. Robert Spady, MD

Internal Medicine

5 Ratings
Dr. Robert Spady, MD

Dr. Geoffrey Stiller, MD

General Surgery

11 Ratings
Dr. Geoffrey Stiller, MD

Dr. Rodney Story, MD

Family Medicine

16 Ratings
Dr. Rodney Story, MD

Dr. Edwin Tingstad, MD

Orthopedic Surgery

11 Ratings
Dr. Edwin Tingstad, MD

Dr. Huong Trinh, MD

Osteopathic Manipulative Therapy

7 Ratings
Dr. Huong Trinh, MD

Dr. John Visger, MD

General Surgery

4 Ratings
Dr. John Visger, MD

Dr. Drue Wagner, MD

Family Medicine

5 Ratings
Dr. Drue Wagner, MD

Provider Reviews

Oct 04 2019

Review for Dr. Alyssa Hoehn, MD

Aug 25 2019

Review for Dr. Alyssa Hoehn, MD

Moscow Family Eye Care is amazing. They have excellent customer service and amazing staff! I highly recommended them!

Aug 19 2019

Review for Dr. Alyssa Hoehn, MD

Aug 10 2019

Review for Dr. Stephanie Fosback, MD

Dr. Hoehn is wonderful and patient. She was able to calm my 8 year old down as he doesn't like eye drops. We needed to go in for a follow up and my child said "Oh good, I love that place". His words just say it all.

Aug 01 2019

Review for Dr. Alyssa Hoehn, MD

Excellent. Focused appointments; the procedure and condition, both very well explained; everything I was looking for in a doctor and more. rare find.

in LEWISTON, ID - Jun 24 2019

Review for Dr. Alyssa Hoehn, MD

Jun 22 2019

Review for Dr. Benjamin Adkins, MD

Jun 13 2019

Review for Dr. Alyssa Hoehn, MD

Jun 05 2019

Review for Dr. Geoffrey Stiller, MD

I can not say how amazing his staff is and how amazing Dr. Stiller is. I am beyond grateful and happy with how well my procedures went. I went from being in extreme pain to the point of not being able to walk to being able to keep up with my kids.

in Pullman , WA - Jun 01 2019

Review for Dr. Geoffrey Stiller, MD

Very unprofessional. Est care appt never touched me. Fails MD oath to DO NO HARM. Condescending, rude, unintelligent. General public be aware, stay away. I am a medical professional, but He is not. Turning him into AMA.

May 25 2019

Review for Dr. Benjamin Adkins, MD

May 25 2019

Review for Dr. Geoffrey Stiller, MD

My visit was on time. The technician was knowledgeable, professional and thorough. My visit with Dr. Hoehn was informative, thorough and educational as she explained what she was looking at when she examined my eyes and gave me an immediate result of the exam. Overall it was a very good visit.

May 22 2019

Review for Dr. Alyssa Hoehn, MD

He is wonderful, he listens and always knows how to help me with my health problems. I have never had to have him change my medicine because I cannot take it, he always seems to know what I can take and not take.

May 16 2019

Review for Dr. Bryan Johnson, MD

May 08 2019

Review for Dr. Juan Parra Valencia, MD

Dr. Alyssa Hoehn is a wonderful doctor - knowledgeable and friendly. It's very reassuring to know that you're in great hands with Dr. Hoehn.

May 07 2019

Review for Dr. Alyssa Hoehn, MD

Thoughtful and caring as was all his staff I interacted with. He listened to my concerns. Asked many questions. I felt very comfortable him and his diagnosis. Med is working well.

May 07 2019

Review for Dr. David Jones, MD

Great doctor! His knowledge and care are not often found today. I have been his patient for several years and he has been highly knowledgeable and very kind. You can absolutely trust Dr. Jones and I recommend him to anyone.

May 06 2019

Review for Dr. Jeffrey Jones, MD

Asks questions I wouldn’t think of. Takes time with you even though the office is busy.

May 06 2019

Review for Dr. Alyssa Hoehn, MD

Apr 23 2019

Review for Dr. Jeffrey Jones, MD

Apr 17 2019

Review for Dr. Rodney Story, MD

Dr Story has been incredibly helpful over the last 16 months since I joined his practice. He is readily available to meet in person, converse by secure email, or talk by phone. He is knowledgeable and experienced, caring and trustworthy. I recommend him to anyone needing a doctor in Moscow.

Apr 11 2019

Review for Dr. Rodney Story, MD

Apr 10 2019

Review for Dr. Rodney Story, MD

As a poor married college student, this is the perfect kind of health coverage to keep both my wife and I well. Reliable, affordable, and personal!

Apr 10 2019

Review for Dr. Rodney Story, MD

Dr. Story is an excellent and caring physician. I would highly recommend him. I’m so thankful for the exceptional care I receive at this office!

Apr 10 2019

Review for Dr. Rodney Story, MD

Dr. Story is an excellent and compassionate physician and we are so grateful to have him caring for my elderly mother. He is prompt to respond and never rushed when seeing her. We would highly recommend him!

Apr 10 2019

Review for Dr. Rodney Story, MD

Dr Johnson is through, he doesn't come across as rushed, he spends time with his patients and he truly cares about his patients. I appreciate that he listens attentively to my concerns.

Mar 31 2019

Review for Dr. Bryan Johnson, MD

Dr. Jacobson has done several joint replacement surgeries for me. He is an excellent surgeon in all phases; preparation for surgery, the surgery itself, and the follow up care. He is a very caring doctor.

Mar 27 2019

Review for Dr. Charles Jacobson, MD

Mar 22 2019

Review for Dr. Alyssa Hoehn, MD

in Pullman, WA - Feb 26 2019

Review for Dr. Benjamin Adkins, MD

in Spokane , WA - Feb 25 2019

Review for Dr. Steven Richardson, MD

The office is bright and professional. The medical thoroughness and accuracy is superior. Always pleasant, punctual, and great attention to the patient, their concerns and unique eyes issues.

in Lenore - Feb 13 2019

Review for Dr. Alyssa Hoehn, MD

All I can say is she is a super eye care professional.

in Moscow, ID - Jan 15 2019

Review for Dr. Alyssa Hoehn, MD

From the very first time I had an appointment with Dr. Hoehn and EVERY time since then, I only have had the best professional care by her and by entire staff. I would not think of going to a different eye place because of what I have experienced!

in Moscow, ID - Jan 14 2019

Review for Dr. Alyssa Hoehn, MD

Absolutely the most caring and professional primary care physician I have ever had. She even follows up with personal phone conversations (not from the nurse). The health care system needs more like Dr. F!

Jan 09 2019

Review for Dr. Stephanie Fosback, MD

Thankful that hey got me in quickly when I had a concern. Dr. Hoehn is great!

in Moscow - Jan 01 2019

Review for Dr. Alyssa Hoehn, MD

Dr Haehn is so very caring and professional and has been each time my husband and I have seen her over the years. You can tell she makes her patients eye care a priority. I highly recommend her and her staff to any one who needs eye care. Thank you for being such a great doctor.

in Moscow, ID - Dec 30 2018

Review for Dr. Alyssa Hoehn, MD

in Clarkston, WA - Dec 14 2018

Review for Dr. Bret Christensen, DDS

I highly recommend this practice! Dr. Hoehn is personable, professional, and takes the time to answer questions and educate. I appreciate a practitioner who partners with me in my heath care.

in Moscow, ID - Dec 08 2018

Review for Dr. Alyssa Hoehn, MD

in Pullman, WA - Nov 17 2018

Review for Dr. Dennis Simpson, MD

Quite good. I would recommend him to anyone requiring a heart doctor.

in Princeton, ID - Nov 16 2018

Review for Dr. David Jones, MD

I have not only received the most professional care but the staff is very caring.

in Troy, ID - Oct 31 2018

Review for Dr. Alyssa Hoehn, MD

Very good. Everything was explained to me in a way that made it clear to understand. Everyone was very nice.

in Saint Maries - Oct 24 2018

Review for Dr. Alyssa Hoehn, MD

DR. Paz is Very human and approachable, and if he cannot help you, he will surely find the help you need.

in ID - Oct 23 2018

Review for Dr. Raymond Paz, MD

Amazing new office, but still has a "personal" feel. And best filling I ever had! Loved the laughing gas :)

in Pullman, WA - Oct 14 2018

Review for Dr. Jonathan Fisher, DDS

in Sagle - Oct 12 2018

Review for Dr. Alyssa Hoehn, MD

I felt like they really listened to my concerns and took the time to answer all my questions. Scheduling was easy and everyone was so friendly and welcoming. I would definitely recommend this practice to anyone!

Oct 09 2018

Review for Dr. Alyssa Hoehn, MD

in ID, ID - Oct 07 2018

Review for Dr. Alyssa Hoehn, MD

Plummer - Oct 06 2018

Review for Dr. Alyssa Hoehn, MD

Moscow - Sep 21 2018

Review for Dr. Stephen Hall, MD

Location

Pullman Regional Hospital

835 SE Bishop Blvd, Pullman, WA 99163