Pullman Regional Hospital

91%

Patients that would definitely recommend
21% higher than the national average


Pullman Regional Hospital is a medical facility located in Pullman, WA. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Pullman Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%68%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%66%

Pullman Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Wish I could give 0 stars. Barely gave me the time of day, didn’t listen to my actual concerns, and wouldn’t do anything besides refer me to another doctor. Do not come here, especially in an emergency!

Sep 21 2020

Review for Dr. Mellema

Aug 28 2020

Review for Dr. Tingstad

E Aug 04 2020

Review for Dr. Visger

Knowledgeable, listened, good nurse (Andrea), timely, excellent bedside manner

Jul 29 2020

Review for Dr. Chester

Jun 02 2020

Review for Dr. Mikkelsen

Location

Pullman Regional Hospital

835 SE Bishop Blvd, Pullman, WA 99163

Frequently Asked Questions

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