Providence Holy Family Hospital

69%

Patients that would definitely recommend
1% lower than the national average


Providence Holy Family Hospital is a medical facility located in Spokane, WA. This hospital has been recognized for Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Providence Holy Family Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Providence Holy Family Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

She was great at listening to my concerns and thorough in next steps.

Brenda Fredericks Aug 06 2020

Review for Dr. Ionescu

As usual an excellent appointment.

R. M. Aug 06 2020

Review for Dr. Deters

Steven Driver Aug 04 2020

Review for Dr. Cruz

I've been with Dr. Ionescu for years now, that only says everything. She is knowledgeable, understanding, she listens & uses every option to get to the problem.

Katherine M. Aug 04 2020

Review for Dr. Ionescu

Nancy and Jim Straw Aug 02 2020

Review for Dr. Schlegel

Jul 31 2020

Review for Dr. Henry

ABSOLUTELY WOULD RECCOMEND DR INESCU. TO MY FAMILY AND FRIENDS. EXCELLENT COMMUNICATION WITH PATIENT. CERTAINLY NOT RUN OF THE MILL DR. SAVED MY LIFE.

JACK ALLEY Jul 29 2020

Review for Dr. Ionescu

Knowledgeable, listened, good nurse (Andrea), timely, excellent bedside manner

Jul 29 2020

Review for Dr. Chester

Sandra North Jul 29 2020

Review for Dr. Deters

She always listens to my symptoms and seem very interested in my health.

Jul 28 2020

Review for Dr. Ionescu

Dr Ionescu is usually very patient with questions I have and very informative. My last appointment seemed rushed, but, I'm thinking she might have had a time crunch.

Jul 24 2020

Review for Dr. Ionescu

Dr. Ionescu is a stellar medical professional. SHE offers caring and quality care with balanced concern for emotional and physical issues.

Kathryn Cooney Jul 22 2020

Review for Dr. Ionescu

Excellent health care with focus health maintenance.

George W Miller Jul 22 2020

Review for Dr. Ionescu

It was a great experience...other than the surgery itself! I felt very safe and was made very comfortable. I highly recommend Dr Gilsdorf. He was easy to talk to and unhurried. Thank you!!!!

Pat Mannan Jul 20 2020

Review for Dr. Gilsdorf

I have seen Dr. Bailey for over 15 years. I have never had a doctor as kind and easy to talk to as Dr. Bailey. He is a wonderful doctor and person.

Ken Jul 20 2020

Review for Dr. Bailey

Have been a patient for more than 10 years. Dr. Ortiz always takes the time to explain different treatment options. He is very professional and caring. I highly recommend him.

Betty Close Jul 17 2020

Review for Dr. Ortiz

I had a very complete and satisfying initial visit with Dr. Ionescu. She is personable and has excellent health questions and answers. Highly recommended.

Jul 16 2020

Review for Dr. Ionescu

Kind, patient, professional, trustworthy, thorough.

Jul 15 2020

Review for Dr. Huber

Excellent; thorough; friendly; professional; caring; excellent communication of my condition; answered all questions.

Jacqui Parker Jul 14 2020

Review for Dr. Ionescu

She is attentive and thorough. Used to dread doctors visits, but no more thanks to Dr. ionescu!

Jul 14 2020

Review for Dr. Ionescu

Dr.Ionescu is very, very thorough and does NOT mind spending time and explaining treatments for physical problems. Always feel better when I leave her office.

Virtus E Young Jul 12 2020

Review for Dr. Ionescu

I liked him alot. He was pleasant, professional and extremely knowledgeable. Everyone in his office is very nice and professional. I didn't have to wait. He explained what needed to be done.

Mary Jul 09 2020

Review for Dr. Balmforth

Excellent Dr. makes sure you understand everything and always takes her time with you.

Linds Jul 09 2020

Review for Dr. Ionescu

Dr. Elmerb is down to earth, thorough, he takes time to explain and to document. He understands the insurance struggles and isn't afraid to go to bat for you. My favorite Narcolepsy Physician I Spokane. As long as he's in practice I wouldn't go to anyone else!

A+ from a thankful patient Jul 08 2020

Review for Dr. Elmer

Very attentive and diagnosed my vertigo correctly. I highly recommend Dr Morton.

Robin Hensley Jul 04 2020

Review for Dr. Morton

Dr. Whiting explained my injury and treatment thoroughly and patiently answered all of my questions. All of his staff members were kind and helpful. I highly recommend Dr. Whiting.

Jennifer Harvey Jul 03 2020

Review for Dr. Whiting

Tomasina Jun 26 2020

Review for Dr. Curtis

Linda Anderson Jun 26 2020

Review for Dr. Guss

Dr. I had been my primary care doctor for several years, she is always friendly and helps me with my medical conditions.

Sieglinde Dwyer Jun 23 2020

Review for Dr. Ionescu

W Koski Jun 23 2020

Review for Dr. Lessmeier

Michael P Thomas Jun 22 2020

Review for Dr. Guss

Routine yearly checup

Howard Hughes Jun 19 2020

Review for Dr. Waggoner

Mary Kruse Jun 17 2020

Review for Dr. Klein

Arrogant, insulting, non-compassionate.

Jun 12 2020

Review for Dr. Lubbe

The whole experience was great, I couldn't have asked for a more professional and caring staff. He was able to work me in during the Covid19 shutdown, and I am getting better everyday. After just two weeks I was able to play golf again and start exercising on a regular bases.

Brent Hershly Jun 10 2020

Review for Dr. Scott

unhappy with treatment, I have a permanent twitch in my right side of face

Donald Iarussi MFA Jun 09 2020

Review for Dr. Michels

Dr Espinoza... treated my husband..2014.. torn ligaments in his wrist.. Good surgeon..However, he has zero bedside manner! As the wife, I was never Acknowledged! Rude, curt, did not explain.. Worst Dr ever been to!

Janet Lehrman Jun 07 2020

Review for Dr. Espinosa

10+++ Best Internal Medicine Doc I've ever had. Knowledgeable, up-to-date on the latest medical data, kind, understanding, takes the time to explain and provide best treatment.

F.Costa Jun 02 2020

Review for Dr. Hurley

L. Smith Jun 01 2020

Review for Dr. Schmitt

Kurt Weigel May 26 2020

Review for Dr. McNevin

Dave May 25 2020

Review for Dr. Ling

RM May 17 2020

Review for Dr. Grosen

Radiation has multiple visits. Dr. Fairbanks is consistently great at explaining and answering questions.

Ron May 05 2020

Review for Dr. Fairbanks

Mark May 01 2020

Review for Dr. Lance

Cheryl H Apr 28 2020

Review for Dr. Schmitz

Russell S. Apr 28 2020

Review for Dr. Deters

Excellent MD. Very helpful and seems genuinely interested in your care.

Apr 27 2020

Review for Dr. Randolph

Apr 23 2020

Review for Dr. Anderson

Dr Bailey, Is an incredible Dr. and person; and always leads with a personal interest in his patients. Couldn’t ask for a better medical professional!

Tom Apr 21 2020

Review for Dr. Bailey

Apr 11 2020

Review for Dr. Liu

Wayne Peterson Apr 09 2020

Review for Dr. McNevin

Jeff Schaal Apr 04 2020

Review for Dr. Pokorny

Thank for the implant it is working what a blessing

Donna youngman Apr 01 2020

Review for Dr. McNevin

Dr. Icenogle saved my dad's life (68) in Sept 2019 by successfully performing a 5-bypass surgery. We will forever be grateful for his expertise in cardiac health. Excellent Doctor!

Julianne Mar 31 2020

Review for Dr. Icenogle

The care given to me by Dr. Deters was exceptional. He is kind and took the time to answer all my questions. He is passionate with regards to his field and his knowledge and skills leave me KNOWING that I chose the right surgeon. Thank you so much!!

LuAnne Ostlie Mar 28 2020

Review for Dr. Deters

Vicki Wintersteen Mar 20 2020

Review for Dr. McNevin

Jennifer Mar 20 2020

Review for Dr. Page

he did a great job. i was really scared to get my knee replaced . now i can't wait to get the other one done.

Lawanna H. Mar 18 2020

Review for Dr. Scott

Kieler Holyfield Mar 15 2020

Review for Dr. Deters

Been a patient of Dr. Hal Bailey for 20 years and is the only doctor in all of the Northwest territories I trust my life too. He like a dr Pratorius meets Marcus Welby MD and a sense of humor of Quincy we we visit. I travel over 100 miles to see him so I mean what I say about trusting Dr. Bailey

Elwood Phillips Mar 13 2020

Review for Dr. Bailey

Extremely knowledgeable, kind and caring. He has been my Doctor for 12 years and I trust his guidance and advice. I hope he stays in practice a few more years to help me through these last years of my life.

Dianne Mar 13 2020

Review for Dr. Hurley

Dr Shirzad did a complicated surgery on my ankle and I kept saying it hurt, he kept saying its good. Two years later I'm having to have the entire surgery over again. As far as I'm concerned he full of crap.

Mar 13 2020

Review for Dr. Shirzad

Extremely professional yet caring. From the office staff to Dr McNeven . I would highly recommend to other family members and friends with total confidence that they too would be cared for with excellence .

Rita Mar 11 2020

Review for Dr. McNevin

She is the best in her field. Knowledgeable and caring. She diagnosed my daughter when others could not.

Mar 11 2020

Review for Dr. Atkinson

Pat QW Mar 11 2020

Review for Dr. Michels

Dr Ionescu was super friendly & fast . Wonderful personality.

Mar 11 2020

Review for Dr. Ionescu

Dr Martz's surgery on my neck (C4-to C6) renewed my life quality. I have spent years talking the Dr up, recommending him to all, who would listen. I think the world of him, and his skill.

Mike Mihalovich Mar 10 2020

Review for Dr. Martz

very little discomfort after surgery and quick recovery

Brian D. Mar 09 2020

Review for Dr. Scott

had problems with my knee for a long time, so glad i came to see dr. scott, l will be able to do all the things i like doing, i really do recomend him highly

Brigitte L. Mar 09 2020

Review for Dr. Scott

Having had 3 other surgeries with Dr. Scott, I was already very comfortable in my relationship with Dr. Scott, as well as confident that my outcome would be great. I really like being able to ask questions and trust that Dr. Scott has my best interest at heart.

C. H. Mar 09 2020

Review for Dr. Scott

From first visit, through surgery, and then follow-up, entire experience has been excellent. Virtually pain-free from start to finish.

F. M. Mar 09 2020

Review for Dr. Scott

I like her. Nice

Ken Davis Mar 09 2020

Review for Susan Jensen

Mar 08 2020

Review for Dr. Bone

HarryB> Burcalow Mar 07 2020

Review for Dr. Ionescu

Professional and caring team. I’ve had 3 shoulder surgeries with Dr. Wallace. One was a big rotator cuff repair, one was a total shoulder replacement. Excellent outcomes. I would highly recommend Dr. Wallace for any shoulder work.

BionicGolfGirl Mar 07 2020

Review for Dr. Wallace

poor. spent first part of my visit berating me for taking issue with her incompetent assistant. My medical issue was never resolved and I will find a new doctor outside of the Rockwood system

Mar 05 2020

Review for Dr. Ionescu

Dr. I went over everything that I needed too today. She also changed my blood pressure med. She is always on top of everything that I need.

Debra Goodrich Mar 05 2020

Review for Dr. Ionescu

Dr Porkorny and his MA Heather are a caring and professional team. He has provided me with attentive and professional care as we have navigated through my myriad of sinus problems. I am confident in his abilities and pleased to unequivocally recommend him.

RBG Mar 05 2020

Review for Dr. Pokorny

Surgery was done well, no discomfort, or problems.

J. G. Mar 05 2020

Review for Dr. Scott

A True Scientist not a quack Mar 04 2020

Review for Dr. Deters

Excellent care, excellent explanation; listens thoroughly and responds to questions. Post-op pain was minor. She takes the time needed per patient, which might throw the wait time a little, but when it's your turn you get listened-to, and you get the full explanation, which matters greatly.

cj Mar 03 2020

Review for Dr. Christante

Denny O’Keefe Feb 29 2020

Review for Dr. Roth

Dr Ionesco is Avery Careing and compassionate Dr. I would rate her outstanding I have seen a lot of dDrs nothing compare to the care I am given.

Linda Rowley Feb 28 2020

Review for Dr. Ionescu

the staff and all facilitys used were outstanding. ordered care after the procedure was spot on. very caring and always there for satisfying answers.

David H. Feb 27 2020

Review for Dr. Scott

J W Feb 26 2020

Review for Dr. Huber

everywentasplaned

Anonymous Feb 25 2020

Review for Dr. Scott

My favorite doctor of all time. I am 76 years old and have of course seen many physicians in my time. But that said she is my all time favorite. Wonderful and caring personality, thorough, patient and explains everything so one can understand.

Nancy J Simmons Feb 24 2020

Review for Dr. Ionescu

Hi reddy sir, I'm interested donate my kidney, blood type o+ve

Muktar khan Feb 22 2020

Review for Dr. Reddy

Feb 22 2020

Review for Dr. Chaudhry

Gary Gunville Feb 21 2020

Review for Dr. Lee

Phillip Feb 20 2020

Review for Dr. McNevin

Renate Fischer Feb 19 2020

Review for Dr. Martincic

DR. Lamoreaux takes time to really listen to concerns. He also takes his time to explain in detail what is going on and what treatments would be best. He really cared about my condition and my well being. Very compassionate along with his staff. Would highly recommend DR. Lamoreaux.

Ed KIng Feb 15 2020

Review for Dr. Lamoreaux

Hal is simply the very best there is.

Feb 12 2020

Review for Dr. Bailey

She was very professional, thorough, and compassionate. She will find time for you when you need her. I've had several procedures done by her. Her explanations are very easy to understand making the whole process that much easier.

Feb 12 2020

Review for Dr. Christante

Dr. Lee and his staff have been extremely supportive and informative during my treatment. I give them my highest recommendation.

Sater Feb 11 2020

Review for Dr. Lee

Location

Providence Holy Family Hospital

5633 N Lidgerwood St, Spokane, WA 99208

Frequently Asked Questions

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