MultiCare Tacoma General Hospital

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

74%

Would definitely recommend
4% higher than the national average

MultiCare Tacoma General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

MultiCare Tacoma General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Based on the preliminary visit I would say I'd recommend him. The only thing we didn't cover, which is also the point of doing the surgery, is pain relief leading up to and following surgery.

William Ryan Sayer Jul 11 2020

Review for Dr. Blair

Jul 10 2020

Review for Dr. Shvidler

A. Daniels Jul 09 2020

Review for Dr. Sanders

Dr. Dawson has been my primary care physician for more than twenty years. You can't any better than she.

Jul 03 2020

Review for Dr. Dawson

Dr. Jenkins and the rest of the staff were very professional and respectful of what I had to say about my condition.

Jul 03 2020

Review for Dr. Jenkins

Jul 03 2020

Review for Dr. Jenkins

Dr Martin was professional and confident. Did his assessment and established a treatment plan without hesitation

Cynthia pittman Jul 03 2020

Review for Dr. Martin

Very easy after prep. Talked me through it put me at ease no problems Manny anesthesia tech great. All nurses great! Dr. Ojeaburu very good! Painless afterwards!! Thank you.

Keith garrison Jul 03 2020

Review for Dr. Ojeaburu

Very direct with dx not very compassionate as it was upsetting.

Jul 02 2020

Review for Dr. Vaughan

Excellent experience

Julia M Jones Jul 02 2020

Review for Dr. Jenkins

Dr. Hillis has been my primary care provider for more than 20 years. He's thorough, compassionate and very knowledgeable in the latest medical trends. I highly recommend him.

Bill M. Jul 02 2020

Review for Dr. Hillis

He listened to my concerns and was very straight forward in his approach.

Jul 01 2020

Review for Dr. Martin

Reese Family Jun 30 2020

Review for Dr. Ali

Awesome doctor. Listens to what you have to say. Takes his time . Most doctors I have felt like I was in a McDonald's drive though.

Shawn Jimerson Jun 30 2020

Review for Dr. Cline

Excellent service, quick, accurate and friendly.

Don Matthews Jun 29 2020

Review for Dr. Morrissette

I'm the Husband of the wife who has this Dr and he is amazing in the way he treats his patients ( My wife in particular ) for a husband to say this Dr is really good should say alot. Seriously he is that good.

JIM GALLEGOS Jun 27 2020

Review for Dr. Breed

Thoughtful, understanding and intelligent. Very thorough in the diagnosis and management of my cancer. Couldn't be happier or healthier.

Beth Jun 26 2020

Review for Dr. Rutter

Penni Newman Jun 26 2020

Review for Dr. Patel

Caring, knowledgeable, takes the time to answer your questions.

Jun 26 2020

Review for Dr. Rowlands

John Brink Jun 25 2020

Review for Dr. Tamurian

My experience was great, he did a great job putting my knee back together. But he said if anyone gets arthritis it'll be you, well he was right, but not till 24 1/2 years later. 1 guy mentioned, about a rude secretary, oh ya happened to me too on the phone & in person.

Ron S. Jun 24 2020

Review for Dr. Jiganti

Mallow Jun 23 2020

Review for Dr. Gatta

Dr. Strafford was amazing. He truly cared about my son as a patient and as a person. It was evident in the way he interacted with my child that he puts his patients before himself. I will go back to him every time if I ever need his specialties again. Thank you so much.

Julia Jun 21 2020

Review for Dr. Strafford

This was my first visit with Dr. Gray. He was very professional, honest, a great listener and eager to assist resolving my hip pain. He conducted a preliminary exam, provided a logical manner in which to proceed and more importantly, gave me hope.

Don Butler Jun 21 2020

Review for Dr. Gray

Christine F Jun 20 2020

Review for Dr. Gray

Janet Jun 20 2020

Review for Dr. Semlacher

Dr. Thomas is professional, kind, and knowledgeable. I am happy with the outcome of my surgery. Highly recommended!

Danielle Jun 19 2020

Review for Dr. Thomas

Very proficient

Ken Jun 19 2020

Review for Dr. Titova

Dr Blair did my surgery in 2018 and I was feeling pain earlier this week and he brought me in promptly and addressed my every concern left very happy and very informed

Ethan Rose Jun 19 2020

Review for Dr. Blair

He was kind and professional.

David T Kniffen Jun 19 2020

Review for Dr. Krumins

Excellent bedside matter! Very engaging and personal. Took his time explaining and answering ALL my questions.

Jun 18 2020

Review for Dr. Gray

Felt he was kind, direct, and honest. He did not rush to recommend surgery.

Colene Finney Jun 18 2020

Review for Dr. Hassan

My knees were very painful. Dr. Krumins saw me promptly and after X-rays prescribed cortisone shots. He has been my orthopedist since 2004 and has taken good care of me and my arthritic issues for all those years—he is a wonderful surgeon and doctor and I am happy to be his patient!

Anne Marie Aiken Jun 18 2020

Review for Dr. Krumins

Maxtrap Jun 16 2020

Review for Dr. Choudhary

Mary Hill Jun 14 2020

Review for Dr. Bright

What super doctor and staff. He listens, tells you your options and performs surgery with the latest technology. No pain when shot is given to numb and painless surgery. No bruising, folios the to do list of what do for 2-3 weeks. Healed without complications! Amazing doctor!

Recent patient Jun 14 2020

Review for Dr. Nethercott

Love Dr Krishnan, she is a great doctor. She always knows the answer to every question I have . She truly cares about people?

Jean Nuez Jun 13 2020

Review for Dr. Krishnan

Dr Blair’s pre surgery information has been very helpful, what to expect during and after surgery. Every thing has gone the way he said it would, thanks

Jun 11 2020

Review for Dr. Blair

Wonderful staff and doctor. Dr. Nethercott was very nice and professional. He gave me my options and he fixed my pain.

Ruth Jun 11 2020

Review for Dr. Nethercott

I’ve seen Dr. McCloskey since the day I was born, I’m 30 now. He’s always been professional and very knowledgeable. Thoroughly answers all my questions. I trust him with my life! I could not imagine seeing another heart doctor. McCloskey is the best!

Natalie Jun 09 2020

Review for Dr. McCloskey

Follow up with Dr. Martin concerning spinal problems.

Marcy Dupre Jun 03 2020

Review for Dr. Martin

Friendly, thorough, helped reassure.

Jun 03 2020

Review for Dr. Vaughan

She did NOT listen to us when we told her we needed to see a sleep pathologist. Didn’t believe my son needed another MRI since he was 1 years old. He is now 6. She overlooked my concerns. She didn’t even want to touch/examine him. Im so disappointed.

Jun 03 2020

Review for Dr. Korol

Dr. Blau makes me feel like we can handle anything together. She is more like a friend and totally Top Notch oncologist

Inez Hollmann Jun 03 2020

Review for Dr. Blau

Dr.Hoe is the most caring Doctor,she is truly committed to her Patients and goes out her way to see that you receive the care you and your family requires. She is the Best

Kenneth Passmore Jun 02 2020

Review for Dr. Ho

Very nice

Jun 02 2020

Review for Dr. Tachopoulou

Randy Robbins May 31 2020

Review for Dr. Vaughan

Jan McCrimmon May 31 2020

Review for Dr. Geffen

Great provider and very knowledgeable. My whole family loves her.

May 31 2020

Review for Julie McPherson

I would definitely recommend Dr. Sugar. He has always been very kind to me and very honest. Never had any problem with him or his entire staff.

Thomas P Cowan May 30 2020

Review for Dr. Sugar

Eric is great, patient and always ready to give the best guidance possible.

Emily May 29 2020

Review for Erin Wattles

Jamie Nelson May 28 2020

Review for Dr. Khan

LeslieJ May 28 2020

Review for Dr. Azari

Perry Bartram May 28 2020

Review for Dr. Graeve

Very pleased with the whole appointment.

May 24 2020

Review for Dr. Gray

Very professional. Excellent communication skills. Very approachable.

Jeff May 22 2020

Review for Dr. Martin

Donna J Edwards May 22 2020

Review for Dr. Reagan

performed surgery to remove gallstones

Zembytska May 21 2020

Review for Dr. Arnold

Great

Ken May 20 2020

Review for Dr. Moore

Dr Thomas was great. He was straightforward, gave me my options and gave me his recommendation. His recommendation was not what I expected, but it was perfect for me. I would definitely see him again if further visits are necessary.

Patricia May 20 2020

Review for Dr. Thomas

Madame Mulot May 20 2020

Review for Dr. Iversen

Christopher Gerdes May 20 2020

Review for Dr. Arnold

Christopher M Gerdes May 20 2020

Review for Dr. Arnold

Dale Farr May 19 2020

Review for Dr. Khan

Straight shooter- no nonsense.

Leland R Deaver May 18 2020

Review for Dr. Gray

Bill Chambers May 17 2020

Review for Dr. Strafford

I've known dr. Gray for several years. He has performed three surgeries on me.he is kind, direct and an expert at what he does. He has over 30 years experience in orthopedic surgery. In my opinion he's one of the finest orthopedic surgeons around. I would highly recommend dr. Gray to anyone.

Ken Obrien May 17 2020

Review for Dr. Gray

Was pleased with the covid19 precautions temperature checks, self check in, distance seating etc. Dr Ghidella was very nice and thorough. My sister and brother both recommended him

Laura Landon May 16 2020

Review for Dr. Ghidella

Dr. Vaughn was extremely easy to talk to and very prompt with his follow up after my xrays. I was pleased that I chose to see him, based on his bio.

Anita Fritz May 16 2020

Review for Dr. Vaughan

Dr V was professional, prompt, thorough & realistic....

Dar Nottage May 15 2020

Review for Dr. Vaughan

An absolutely great Dr. and experience! Dr. Kang spent a lot of time with me. He asked a lot of questions, and clearly showed his concern for me. One of the best Dr's I have ever worked with. I am shocked to see any negative remarks, as I am so happy and pleased with his service and care.

Brian C. May 15 2020

Review for Dr. Kang

Peter Davies - Gig Harbor, WA May 15 2020

Review for Dr. Tsai

The doctor was very caring and showed personal interest in me as a person. He made me feel comfortable and safe in his care and proved so during and after my surgery. A step above others.

Lester E Spears May 14 2020

Review for Dr. Martin

Sammi May 14 2020

Review for Dr. Kang

Dr. Trivedi was kind and thorough and ordered necessary tests. There was minimal wait time for appointments. Office staff were friendly and responsive in a timely manner.

krismn May 13 2020

Review for Dr. Trivedi

Best doctor I have every had. I'm a long-time patient, and Dr. Nam has worked with me consistently to help me own improving my health and quality of life. I would gladly refer him to anyone! KM - Puyallup, WA

KM - Puyallup May 13 2020

Review for Dr. Nam

Gwen Hilton May 09 2020

Review for Dr. Sullivan

Very professional manners. He is a very warm and caring Doctor. Always listen to what you are saying. Best Doctor I have had in my 76 years. Recommend to everyone

Fae Crabill May 08 2020

Review for Dr. Kennel

Awesome Dr. he explains everything so it’s easy to understand. Not pushy, very friendly and funny. Great bedside manor. I’m so glad to have him as my Dr.

Theresa Foster May 07 2020

Review for Dr. Blair

May 06 2020

Review for Dr. Shands

I liked Dr. Moore although I had to wait 45 minutes to see him. He was thorough and the appointment was great.

May 06 2020

Review for Dr. Moore

Dr. Hassan made himself available quickly and did excellent work repairing a badly broken thumb. Great communication, great demeanor, great staff.

Dallas B May 04 2020

Review for Dr. Hassan

I have been seeing Dr. Carrim since 1990 when I retired from the Army. He has treated me many times for a broad range of issues and has NEVER been wrong on any diagnosis. I treasure him as my only physician.

May 02 2020

Review for Dr. Carrim

Excellent clinician. Extremely Intelligent, and and has a great sense of humor. Appreciate her taking the time to explain my condition and follow up questions I may have.

May 02 2020

Review for Dr. Over

Its always good, he really listens and makes me feel comfortable. Most doctors seem so keen on pushing medications. He never rushes you and really just "listens". I am glad I found him and will continue going back to this clinic. (whole staff is always kind/nice)

Jason May 02 2020

Review for Dr. Kucera

Grace May 01 2020

Review for Dr. Marfo

Great DR. Goes out of his way to make sure you get the help you need. And has a great staff. Would highly recommend.

Athol Layton Apr 30 2020

Review for Dr. Ghidella

Due to COVID 19 restrictions doctor was unwilling to work with us to provide a safe visit. The doctor encouraged me to come in for allergy. I have breast cancer and heart issues. I should not be leaving my house during this time.

Apr 30 2020

Review for Dr. Kennedy

Personable, knowledgable, accommodating. Good listener and provided options recognizing patient needs and desires.

Apr 29 2020

Review for Dr. Gray

Dr. Vaughan is great! He listens, makes constructive suggestions, tries less invasive therapies and doesn’t rush to surgery. If surgery is necessary, he is calm and competent. His surgical follow up is thorough and complete.

Apr 29 2020

Review for Dr. Vaughan

Apr 29 2020

Review for Dr. Khan

It was a great visit. I am waiting for a follow up visit. Doctor was to check with my insurance to see if they will pay for surgery. I am still having pain and discomfort in my back. Thank you, Nancy Nelson

Nancy K Nelson Apr 29 2020

Review for Dr. Blair

Patty Apr 28 2020

Review for Dr. Vaughan

Excellent. He has been my physician for several years now and I am always impressed with his desire to get my medication to the exact measurement to keep my thyroid in balnce. He is open to questions and the staff is very nice.

Marilyn Carr Apr 28 2020

Review for Dr. Wang

Apr 27 2020

Review for Dr. Manion

Dr. Gray took care to make sure he understood my injury. I found him to be kind and compassionate.

Leah Apr 26 2020

Review for Dr. Gray

Location

MultiCare Tacoma General Hospital

315 Martin Luther King Jr Way, Tacoma, WA 98405