MultiCare Good Samaritan Hospital

65%

Patients that would definitely recommend
5% lower than the national average


MultiCare Good Samaritan Hospital is a medical facility located in Puyallup, WA. This hospital has been recognized for Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

65%

Would definitely recommend
5% lower than the national average

MultiCare Good Samaritan Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

MultiCare Good Samaritan Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Kathryn E Milburn Aug 02 2020

Review for Dr. Duke

Kathi Jul 31 2020

Review for Dr. Kaptik

The appointment went great. He explained everything I needed to know.

Jul 30 2020

Review for Dr. Street

He is an amazing doctor. He delivered my last baby. You will definitely feel safe in his care.

Nancy H. Jul 29 2020

Review for Dr. Majors

ness Jul 29 2020

Review for Dr. Walker

Holly Rensberger Jul 28 2020

Review for Dr. King

Dr. Bartels delivered my second child, and he was so great with me. He is kind and very knowledgeable. I wanted a VBac after my C Section was a nightmare, and he helped me have a vaginal birth like I always wanted. I will definitely be delivering my next with him!!!

Dru Gray Jul 27 2020

Review for Dr. Bartels

Lloyd Johnson Jul 20 2020

Review for Dr. McConnell

Immediately, Dr. Nichols presence filled our room with an encouraging confidence. His ability to connect & engage our souls core & hearts cry toward love & light satisfied. Saving grace & a gift from the Heavens, I am certain.

Susanna Sheehan Jul 19 2020

Review for Dr. Nichols

I have seen Dr Nam many many years as well as my husband. Also for my mother when she was alive. Always answers my messages through the patient portal. I feel very lucky for my family and I we have Dr Nam as our primary physician.

L Brinkman Jul 19 2020

Review for Dr. Nam

Dr. Kim explained everything thoroughly and I did not feel rushed. Very easy to talk to. The office staff was friendly, too.

Jul 18 2020

Review for Dr. Kim

Knowledgeable and was able to give me the help I needed quickly. He was also very polite.

Cmoore Jul 17 2020

Review for Dr. Street

Current PT Jul 16 2020

Review for Dr. Stringfellow

The whole experience was excellent. Cordial, Professional, listened. Gave all necessary info and followed through to achieve maximum results.

Dave Faraca Jul 15 2020

Review for Dr. Kim

It was good he explained well for me to understand that I don't have cancer. Thanks

Overlake B ILI Jul 14 2020

Review for Dr. Kim

A. Daniels Jul 09 2020

Review for Dr. Sanders

Carrie Smotherman Jul 08 2020

Review for Dr. Manam

Very easy after prep. Talked me through it put me at ease no problems Manny anesthesia tech great. All nurses great! Dr. Ojeaburu very good! Painless afterwards!! Thank you.

Keith garrison Jul 03 2020

Review for Dr. Ojeaburu

Dr. Moussan was very kind and personable. He helped me find humor in my anxiety and was very comforting. Would highly recommend him to anyone who needs extra reassurance and TLC. His staff was also very attentive and kind.

Jun 30 2020

Review for Dr. Moussan

Reese Family Jun 30 2020

Review for Dr. Ali

Jun 30 2020

Review for Dr. Song

Caring, knowledgeable, takes the time to answer your questions.

Jun 26 2020

Review for Dr. Rowlands

Jennifer Jun 16 2020

Review for Dr. Baliga

Jun 16 2020

Review for Dr. Hoover

What super doctor and staff. He listens, tells you your options and performs surgery with the latest technology. No pain when shot is given to numb and painless surgery. No bruising, folios the to do list of what do for 2-3 weeks. Healed without complications! Amazing doctor!

Recent patient Jun 14 2020

Review for Dr. Nethercott

Love Dr Krishnan, she is a great doctor. She always knows the answer to every question I have . She truly cares about people?

Jean Nuez Jun 13 2020

Review for Dr. Krishnan

Jun 11 2020

Review for Dr. Tredway

Wonderful staff and doctor. Dr. Nethercott was very nice and professional. He gave me my options and he fixed my pain.

Ruth Jun 11 2020

Review for Dr. Nethercott

I’ve seen Dr. McCloskey since the day I was born, I’m 30 now. He’s always been professional and very knowledgeable. Thoroughly answers all my questions. I trust him with my life! I could not imagine seeing another heart doctor. McCloskey is the best!

Natalie Jun 09 2020

Review for Dr. McCloskey

Jun 06 2020

Review for Dr. Payne

Dr Kim was very personable. He made sure to explain not only what the issue was but also what my surgery was going to be like. He has great bedside manner and shows that he really cares. I would definitely recommend him to anyone who may need his services in surgery

George Hathaway Jun 06 2020

Review for Dr. Kim

Dr. Blau makes me feel like we can handle anything together. She is more like a friend and totally Top Notch oncologist

Inez Hollmann Jun 03 2020

Review for Dr. Blau

Very nice

Jun 02 2020

Review for Dr. Tachopoulou

MB May 30 2020

Review for Dr. Hou

Perry Bartram May 28 2020

Review for Dr. Graeve

Amanda May 22 2020

Review for Dr. Taggart

She's always friendly but professional and listens

Jen May 20 2020

Review for Cheron Wittman

Dr. Steedman performed my second knee replacement surgery in 4 months . Excellent Surgeon and Very Detailed. He explains every aspect of the Surgery, and you feel better once you leave his office. I’d give him 6 Stars if I could!

Joe Gallagher May 16 2020

Review for Dr. Steedman

RE Puyallup May 14 2020

Review for Dr. Pomeroy

Best doctor I have every had. I'm a long-time patient, and Dr. Nam has worked with me consistently to help me own improving my health and quality of life. I would gladly refer him to anyone! KM - Puyallup, WA

KM - Puyallup May 13 2020

Review for Dr. Nam

Gwen Hilton May 09 2020

Review for Dr. Sullivan

Excellent clinician. Extremely Intelligent, and and has a great sense of humor. Appreciate her taking the time to explain my condition and follow up questions I may have.

May 02 2020

Review for Dr. Over

Its always good, he really listens and makes me feel comfortable. Most doctors seem so keen on pushing medications. He never rushes you and really just "listens". I am glad I found him and will continue going back to this clinic. (whole staff is always kind/nice)

Jason May 02 2020

Review for Dr. Kucera

Apr 30 2020

Review for Dr. Wohns

The man should not be allowed to practice medicine. Saw him twice and every time he dismissed me. Got second opinions each time they instantly knew what was wrong with me.

Apr 24 2020

Review for Dr. Eun

Dr. Wohns was wonderful. I needed a disc replaced in my neck. 45 min. outpatient surgery. i was very well informed and all my questions were answered. I feel like I got my life back!

Apr 24 2020

Review for Dr. Wohns

Kathy S Apr 22 2020

Review for Dr. Steedman

With this surgeons help, I am winning triathlons

James J Wyman Apr 19 2020

Review for Dr. Wyman

Great visit

Apr 19 2020

Review for Dr. Wyman

T. Apr 19 2020

Review for Dr. Duke

Apr 10 2020

Review for Dr. Wohns

Excellent professional and prompt care. Dr. Minich did exactly what he said he would and took care of my kidney stone removal.... the stone was obstructing my right kidney

CSP Apr 07 2020

Review for Dr. Minich

Excellent patient/provider relationship, listens to all of my questions, and responds quickly to email messages and inquires. Reassuring manner. I look forward to my visits with him and know that he takes good care of me

dj Apr 02 2020

Review for Dr. Meehan

Apr 02 2020

Review for Dr. Wohns

SD Apr 01 2020

Review for Dr. Guray

This man has been more then excellent in my care for the last 5 years! The best!

Scott Tanner Mar 31 2020

Review for Dr. Kinney

Myasthenia Gravis and Thymoma Mar 29 2020

Review for Dr. Kwon

She is amazing! She is kind, caring and compassionate. The reviews that said something negative about her are ridiculous.

Sam Mar 28 2020

Review for Dr. Henderson

JC Mar 28 2020

Review for Dr. Pumilia

An excellent surgeon with outstanding best side manner and caring.

David Gates Mar 19 2020

Review for Dr. Chen

Ted S. Mar 18 2020

Review for Dr. Chang

Mar 14 2020

Review for Dr. Wohns

Theresa D. Mar 14 2020

Review for Dr. Agarwal

Stacia Curry Mar 10 2020

Review for Dr. Majors

Dr. Grub is great. She has delivered all 3 of our boys. Always made herself available if we had any questions or concerns. Highly recommend her.

Mar 09 2020

Review for Dr. Grubb

Mar 08 2020

Review for Dr. Blau

I have been a patient of Dr. Irwin for four years. My care has been exceptional. She is on top of her game with current cancer research, new treatments available, and has a very honest and caring approach when explaining to patients the results of difficult tests.

Sandy Tyson Mar 05 2020

Review for Dr. Irwin

Louise Mar 04 2020

Review for Dr. Kim

I am a elderly women that has seen many doctors over my 80 years. This young man is a very personable Doctor He knows his job and puts me at rest with my health issues . He makes me feel he cares. I strongly recommend him.

Sharon Mar 04 2020

Review for Dr. Lay

Jim H in Orting - Mar 03 2020

Review for Dr. Manam

Gloria Maestas Feb 28 2020

Review for Dr. Wyman

Feb 28 2020

Review for Dr. Kandallu

I was having a block nose for years but after my nose surgery with Dr. Puig my nose is now unblock and I can now blow my nose and breath better. Thank you Doctor you are the best like they nurse said.

Ali Ezzaldiin Feb 26 2020

Review for Dr. Puig

Feb 26 2020

Review for Dr. Wohns

Feb 20 2020

Review for Dr. Wohns

Dr petty was wonderful, funny, and has a great bedside manner.

Rae Feb 18 2020

Review for Dr. Petty

Feb 14 2020

Review for Dr. Sutherland

I've been a patient of Dr. Hassig for over ten years. He is always kind and even if I don't see him for a year he still remembers everything about me. He keeps me informed and shows real concern about my health issues.

Laurine Feb 13 2020

Review for Dr. Hassig

Dr. Kim was very nice and thoughtful and explained the procedure thoroughly during my consult. He has a sense of humor which I appreciate but was always professional and helpful with any questions I had.

Yvonne P Hanratty Feb 12 2020

Review for Dr. Kim

I had a great experience w/Dr. Hung. He was extremely knowledgeable and professional. He communicated well, explained my condition and what causes it, and together we agreed on a way ahead. I couldn't have asked for a better experience.

Feb 12 2020

Review for Dr. Hung

Susan Livingston Feb 10 2020

Review for Dr. Guerra

Excellent m.d. that saved my life.

Bob Willis Feb 10 2020

Review for Dr. Ryan

Roger Afalava Feb 08 2020

Review for Dr. Retailliau

Gabrielle Bowen Feb 07 2020

Review for Dr. Guray

Pamela Feb 06 2020

Review for Dr. Yen

I was really impressed with Dr. Wohns’ thoroughness. He was experienced, prompt, and professional. I came away feeling like he really knew what he was doing. He was inspiring.

Feb 06 2020

Review for Dr. Wohns

Friendly, personable. Explained what was going to be done and better yet, good follow up upon successful completion.

Feb 05 2020

Review for Dr. Kim

whitney Feb 04 2020

Review for Dr. Smythies

Danielle Cleek Jan 31 2020

Review for Dr. Lindgren

She's the best

Theresa Bender Jan 30 2020

Review for Dr. Johns

I had 2 surgeries with Dr.Wright. I can’t say enough good things about his whole staff. They are all so professional, kind, and caring.

Leann Roach Jan 23 2020

Review for Dr. Wright

G. A. Bowen Jan 18 2020

Review for Dr. Kim

Bryan Uebelacker Jan 18 2020

Review for Dr. Corliss

Jan 18 2020

Review for Dr. Kim

Jan 17 2020

Review for Dr. Cooper

talks in a language I could understand,staff is great, a great experience. Really nice

Patrick Cleveland Jan 16 2020

Review for Dr. Puig

Location

MultiCare Good Samaritan Hospital

401 15th Ave SE, Puyallup, WA 98372

Frequently Asked Questions

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