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Lourdes Medical Center

Lourdes Medical Center is a medical facility located in Pasco, WA. This hospital has been recognized for Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™.

59%

Patient Experience Rating

10% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

11% lower than the national average

59%

Would definitely recommend

10% lower than the national average

Lourdes Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%66%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%50%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%50%

Lourdes Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%71%

Providers

Provider Reviews

My kids have been seeing Ivan since my youngest was born for about 6 years now. He has always been the most attentive, kind, caring doctor I have ever seen. I am very paranoid over my kids health and Dr. Ivan Guevara always takes the time to go over my concerns and address them in a quick,...

Brenda Mar 27 2024

Review for Dr. Guevara

Dr. Balde took the time to explain in detail my Lab reports. Promptly arranged referrals to evaluate my coughing and respiratory problem. Was interested in recent related family medical history events.

Mar 27 2024

Review for Dr. Balde

Listened to my concerns and gave me clear options.

Patricia Hanson Mar 27 2024

Review for Andres Garcia

Dr Balde has been my Primary doctor for about 8 yrs. Then later accepted my husband who has a complicated health condition. She has been able to coordinate care with the VA, Oncologist- Hematologist, and Nephrologist. Her staff, especially her nurse Susan are very caring and efficient. We are so...

Rosie Mar 21 2024

Review for Dr. Balde

Very thorough

Mar 20 2024

Review for Dr. McKay

Location

Lourdes Medical Center

520 N 4th Ave, Pasco WA 99301

CallDirections

(509) 547-7704

Frequently Asked Questions

Where is Lourdes Medical Center located?

Lourdes Medical Center is located at 520 N 4th Ave, Pasco, WA 99301. Find other locations and directions on Healthgrades.

Has Lourdes Medical Center won any recent awards from Healthgrades?

Yes, Lourdes Medical Center has been awarded with Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™ in the past two years.

Is Lourdes Medical Center highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Lourdes Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Lourdes Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Lourdes Medical Center profile..

How does Lourdes Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

520 N 4th Ave

Pasco, WA 99301

Directions

(509) 547-7704