Lourdes Medical Center

76%

Patients that would definitely recommend
6% higher than the national average


Lourdes Medical Center is a medical facility located in Pasco, WA. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™, Orthopedic Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Orthopedic Surgery Excellence Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Joint Replacement Excellence Award™ (2019, 2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Lourdes Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Lourdes Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Melissa S. Aug 09 2020

Review for Dr. Hansen

I have been going to Dr. Stevens for several years now. I came to him with a poorly done foot correction. It has taken many years to correct my condition but we are getting there. I have been very happy with Dr. and his great staff. So blessed to have found such a team, have taken great care of me.

Aug 07 2020

Review for Dr. Stevens

Total knee replacement

Steve White Aug 06 2020

Review for Dr. Merrell

Yes I would. By far one of the best doc I have ever had. He listens to you and truly wants to help you get better. I could not be happier with him as my doc

Matthew Iler Aug 01 2020

Review for Dr. Stevens

Rick R. Jul 25 2020

Review for Dr. Sherfey

Jul 22 2020

Review for Dr. Perry

Mike and Jul 18 2020

Review for Dr. Chavla

Dr Sahota is always very honest and encouraging while providing excellent care!

V. B. Jul 16 2020

Review for Dr. Sahota

Best doctor I have ever been to. She listens and cares.

Elizabeth Huntington Jul 15 2020

Review for Dr. Balde

Awesome back surgeon. My pain is gone! Very caring!

Elizabeth Huntington Jul 15 2020

Review for Dr. Sahota

Dr. Merrell has been my doctor for years. He listens to his patients and is very caring. I would recommend him to anyone who needs an orthopedic surgeon.

Elizabeth Huntington Jul 15 2020

Review for Dr. Merrell

Dr. Sahota is the best! He helped me through a very tough situation and was honest and caring. He explained my issues in terms I could understand and listened to my concerns and talked me through them. I tell everyone how wonderful he is!

Cyndi Hildman Jul 11 2020

Review for Dr. Sahota

Jul 05 2020

Review for Dr. Logston

Came in and got right to the problem

Jul 01 2020

Review for Dr. Merrell

Dr. Hansen is excellent and his assistant Michelle. Thank you

Jun 28 2020

Review for Dr. Hansen

Dr Breeden is ALWAYS professional. One of the only doctors I know that takes the time to explain why the pain is occurring and explores other options to help get the best relief. His staff is also friendly and very helpful.

Christina Jun 26 2020

Review for Dr. Breeden

He gave me a shot in my shoulder and I barely felt it.

Scott H. Jun 26 2020

Review for Dr. Perry

Dr. Sahota listened to my concerns, clearly explained my medical condition in terms I understood and developed a plan of action. Clear communication. Plenty of time for questions.

Kim Jun 21 2020

Review for Dr. Sahota

Dr. Breeden has always taken the time see how I am. Keeps close watch on medications makes sure to know what all you are taking. Always professional, great staff. Highly recommended.

Roger Jun 20 2020

Review for Dr. Breeden

My buen doctor y my amable mochas gracias doctor Hansen

Jesus villa Jun 20 2020

Review for Dr. Hansen

I went to get an ingrown toenail done and he des my toe. It has never been the same.

Tracy Marshall Jun 18 2020

Review for Dr. Carter

Very kind and thorough, and very easy to talk to.

Jun 18 2020

Review for Dr. Kahirimbanyi

Dr Perry has been my orthopedic doctor for over 20 years and can remember the surgeries he has performed. He still cares about how well I am doing and asks how my injuries have healed.

Jun 17 2020

Review for Dr. Perry

Marie Porter Jun 17 2020

Review for Dr. Vance

It is easy to get an appointment with Dr. Adling, but his attitude bothers me. He has an adolescent "this is so stupid" approach to doing his job. It makes me nervous. The clinic is awesome to work with. Very friendly and efficient.

BeeBee Jun 17 2020

Review for Dr. Adling

Follow up to knee surgery.

Jun 17 2020

Review for Dr. Merrell

Dr Merrel is my go to physician for shoulders. The experience has always been positive and educational.

Steve Taber Jun 16 2020

Review for Dr. Merrell

Dr Breeden is the first Dr that has listened with interest to understand my pain. He has worked with me to find a combination of treatment that helps eliminate the horrible pain I’ve been in for 3 years.

A Thompson Jun 13 2020

Review for Dr. Breeden

Carla Schultz Jun 12 2020

Review for Dr. Evans

The best Doctor for my kids.

Jun 11 2020

Review for Dr. Devera

I was seen in a matter of days, the check in process was an ease despite all the COVID restrictions. Dr Stevens was very informative and explained all my options for care. I highly recommend TCO and Dr Stevens.

Jun 10 2020

Review for Dr. Stevens

Xrays then follow up appointment. As I was leaving the nurse asked what pharmacy I used & I told her. After 2 visits to pharmacy and many phone calls, it took till late the next day before it got filled. The wrong pharmacy had been contacted. Other than that it was a pleasant & thorough visit.

Jun 10 2020

Review for Dr. Stevens

She is the best. Gives you care with personal touch and warmth. I totally trust her, she recommended oncology doctors that I really like and left me an option to call her if I need her opinion. There are not many doctors left like Dr Evans.

Urszula Jun 08 2020

Review for Dr. Evans

Diane McKeel Jun 03 2020

Review for Dr. Perry

Jun 03 2020

Review for Dr. Stevens

Dr. Breeden is a caring doctor. He answers my questions and listens to my concerns. I would highly recommend Dr. Breeden!

J Schug Jun 03 2020

Review for Dr. Breeden

Jun 02 2020

Review for Dr. Gill

Dana Madder Jun 02 2020

Review for Dr. Evans

May 31 2020

Review for Dr. Gill

I enjoy my appts with him. I love that he is caring and courteous. Love his stories!

Dina Carter May 31 2020

Review for Dr. Breeden

Dr Merrell is an amazing Orthopeadic physician and surgeon. He is very knowledgeable and has a respectful and pleasant bedside manner. I would highly recommend him for your orthopedic needs.

Roberta Holden May 29 2020

Review for Dr. Merrell

May 23 2020

Review for Dr. Greenwald

I would highly recommend Dr. Merrell for hip replacement surgery. Very professional, easy to talk to. Great experience. Thanks for taking such great care of me.

Susan May 22 2020

Review for Dr. Merrell

Dr. Merrill is the best orthopedic surgeon that I have ever seen. I would definitely recommend him to anyone who is looking for a good orthopedic doctor.

Ramona May 22 2020

Review for Dr. Merrell

Very professional and does an awesome job

May 22 2020

Review for Dr. Merrell

Had a telephone visit due to covid 19, was still nice to talk with Dr Breeded.

Larry May 18 2020

Review for Dr. Breeden

Excellent

May 13 2020

Review for Dr. Merrell

Dr Perry is a skilled surgeon and provide excellent follow up care.

May 13 2020

Review for Dr. Perry

Dr Merrell is always willing to help me with my issues. Great educator and gives all the available options without bias. Glad to have his services.

Kathleen Christianson May 13 2020

Review for Dr. Merrell

Rod Hardin May 13 2020

Review for Dr. Lawenda

Awesome experience. Took a lot of time answering questions. Highly recommend Dr Hansen for hip replacement surgery.

Eric B May 11 2020

Review for Dr. Hansen

Dr. Merrell gives excellent care and his staff is friendly!

Dee Z. May 08 2020

Review for Dr. Merrell

Dr. Breeden always tends to my needs he is an awesome doctor. I would recommend him to anyone with chronic pain.

George May 08 2020

Review for Dr. Breeden

May 07 2020

Review for Dr. Logston

Great! He not only helps me with my problem but gives me advice on other medical questions.

Vinolla May 06 2020

Review for Dr. Breeden

Dr Lawenda and his staff were very knowledgeable and caring during my radiation treatment. Also very careful and cautious during this Covid crisis.

Rosa (Rosi) Nelson May 05 2020

Review for Dr. Lawenda

Apr 22 2020

Review for Dr. Perry

I was nervous to have a wellness exam. Joe is simply amazing, took time to explain my test results and put my anxiety at ease. I recommend him, he truly cares about his patients!

M.C Apr 20 2020

Review for Joseph Schiavo

Dr. Perry has taken excellent care of my shoulder for about 4 years, up to my recent rotator cuff repair. I am pleased to no longer have pain in the shoulder. I am confident that the PT staff will have my arm fully functional soon.

Sam Hurlbut Apr 19 2020

Review for Dr. Perry

She is the best

Lissette Apr 18 2020

Review for Dr. Dizon

He is very knowledgeable and answers any of your questions that you ask in words you can understand.

Vicki Steen Apr 16 2020

Review for Dr. Breeden

As always Dr Breeden is friendly person he is not just doctor he is friend too.

ERIC OMIC Apr 16 2020

Review for Dr. Breeden

Dr. Sahota made me feel like I was important, he listened to my concerns and explained my options. I was able to make an informed decision after my visit.

Terry Apr 16 2020

Review for Dr. Sahota

My son was an inpatient for 40 days.. had one call from him after we begged. He then promised to call back and never did. Released him on to the streets with nothing in the middle of a pandemic!

bipolar mom Apr 14 2020

Review for Dr. Hashmi

Kathleen Bush Apr 13 2020

Review for Dr. Lawenda

Professional.....knowledgeable.....great staff & what a ?? guy.....

Apr 10 2020

Review for Dr. Breeden

Excellent

Kimberly Snyder Apr 04 2020

Review for Dr. Breeden

Dr. Breeden has always gone above and beyond to not only take care of me but also my family. He is the first doctor to be able to successfully treat the migraines I have had for over 25 years.

Amanda Apr 02 2020

Review for Dr. Breeden

Dr. Perry is very easy to talk to. Explains what he thinks could be the problem and what your options are. Doesn't rush in and out. Give you time to as your questions.

Richard Wood Apr 01 2020

Review for Dr. Perry

I like that I do not have to wait long to see doctor and that he always listens to my concerns when I leave the office I am very pleased because all my issues were addressed and resolved I would highly recommend Dr. Breeden and his office

Laura Segovia Mar 25 2020

Review for Dr. Breeden

He is wonderful. Knows what pain is. Doesn't want you to suffer.

EC WUEST Mar 25 2020

Review for Dr. Breeden

Mar 25 2020

Review for Dr. Breeden

Always a great visit with Dr. Breeden. He understands what chronic pain is like and relates to his patient’s situations. I highly recommend him and his staff.

Mar 25 2020

Review for Dr. Breeden

Gwen H Mar 21 2020

Review for Dr. Perry

I would highly recommend Dr Merrill, had two successful surgeries done . He was always thorough and professional.

Mar 20 2020

Review for Dr. Merrell

Dr. Breeden takes time to listen to you and has always been very helpful.

Mar 19 2020

Review for Dr. Breeden

Teresa La Mere Mar 19 2020

Review for Dr. Merrell

Excellent reception area, efficient nursing staff. Dr. Merrell is thorough and friendly. I would highly recommend..

Woody Mar 19 2020

Review for Dr. Merrell

Very professional I didn't wait too long in the office thorough and very good at explaining to someone who doesn't have a lot of medical experience what was going on

John Runkle Mar 18 2020

Review for Dr. Perry

His bedside manner is very humbling. He takes the time to fully explain things and answers questions in laymen’s term. He treated and operated on my son’s broken arm which has been another one of his success. Office staff is also very helpful and pleasant. Highly recommended

S. Peters Mar 17 2020

Review for Dr. Thiel

Dr. Lawenda has been treating me since I had a breast cancer lumpectomy several years ago. I went through radiation and have tested clear so far. He is on top of all my health concerns. He has always had my best in mind.

Jan Slagle Mar 14 2020

Review for Dr. Lawenda

DigMyPast Mar 14 2020

Review for Dr. Smith

Nancy C., Kennewick, WA Mar 12 2020

Review for Dr. Stevens

Great treatment by Dr. Stevens and the staff at TCO. Quickly got me into appointments and surgery.

Mar 12 2020

Review for Dr. Stevens

Happy Lady Mar 10 2020

Review for Dr. Kasthuri

Dr Breeden is my favorite Dr! He’s very thorough and always has a smile! He answers any questions I have and refers out as needed!

Mar 08 2020

Review for Dr. Breeden

Mar 07 2020

Review for Dr. Lawenda

Professional and caring.

Mar 07 2020

Review for Joseph Schiavo

Very professional, friendly and answered all my questions. Treatment was done this day and was comfortable during the procedure.

Kim Anderson Mar 07 2020

Review for Dr. Hansen

Dr. Lawenda and Staff are professional and courteous. My health and well being is better due to their care. We are so lucky to have a man recogonized as one of world's best in his field like Dr. Lawenda in the Columbia Basin!

Gene Kernan Mar 07 2020

Review for Dr. Lawenda

Eathen O. Rager Mar 04 2020

Review for Dr. Lawenda

Carl Franklin Feb 26 2020

Review for Dr. Lawenda

Carla Lich Feb 22 2020

Review for Dr. Hansen

One of the nicest doctors I have ever encountered. We had a great consultation and he got me admitted immediately for a colonoscopy. Really enjoyed our conversation! Great bedside manner.

Ted ceckiewicz Feb 21 2020

Review for Dr. Belcaster

No real information. Unanswered questions. No feedback from tests! Very hurried and scant office hours. No return calls.

Feb 15 2020

Review for Dr. Najera

Tony Feb 05 2020

Review for Dr. Staeheli

Location

Lourdes Medical Center

520 N 4th Ave, Pasco, WA 99301

Frequently Asked Questions

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