Kadlec Regional Medical Center

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Acute kidney dysfunction following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Kadlec Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Kadlec Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Best doctor I have ever been to. She listens and cares.

Elizabeth Huntington Jul 15 2020

Review for Dr. Balde

Awesome back surgeon. My pain is gone! Very caring!

Elizabeth Huntington Jul 15 2020

Review for Dr. Sahota

Dr. Merrell has been my doctor for years. He listens to his patients and is very caring. I would recommend him to anyone who needs an orthopedic surgeon.

Elizabeth Huntington Jul 15 2020

Review for Dr. Merrell

Dr. Sahota is the best! He helped me through a very tough situation and was honest and caring. He explained my issues in terms I could understand and listened to my concerns and talked me through them. I tell everyone how wonderful he is!

Cyndi Hildman Jul 11 2020

Review for Dr. Sahota

Happy ESI Patient Jul 08 2020

Review for Dr. Dechter

Excellent doctor. Great bedside manner and takes the time needed to explain diagnosis

Wilbur G Downs Jul 06 2020

Review for Dr. Gavin

Jul 05 2020

Review for Dr. Logston

Wilbur G Downs Jul 05 2020

Review for Dr. Fewel

Came in and got right to the problem

Jul 01 2020

Review for Dr. Merrell

I was seeking help for post herpetic (post shingles) pain. He explained two non narcotic options, which I appreciated because I would like to avoid narcotics. He explained the treatments clearly. His office staff was helpful and the office was efficient and clean.

Jill. Jul 01 2020

Review for Dr. Dechter

Dr. Sitti was very attentive to an urgent concern and called me back to discuss right away after hours. He is compassionate and thorough and a good listener.

Jun 29 2020

Review for Dr. Trikalsaransukh

He gave me a shot in my shoulder and I barely felt it.

Scott H. Jun 26 2020

Review for Dr. Perry

Dr. Cole is a very intelligent, caring doctor. He takes his time to listen to you and answer all questions. He has been around a long time, lots of experience. I highly recommend Dr. Cole. George T. White, D.C.

George T. White, D.C. Jun 25 2020

Review for Dr. Cole

Dr. Sahota listened to my concerns, clearly explained my medical condition in terms I understood and developed a plan of action. Clear communication. Plenty of time for questions.

Kim Jun 21 2020

Review for Dr. Sahota

Very kind and thorough, and very easy to talk to.

Jun 18 2020

Review for Dr. Kahirimbanyi

Dr Perry has been my orthopedic doctor for over 20 years and can remember the surgeries he has performed. He still cares about how well I am doing and asks how my injuries have healed.

Jun 17 2020

Review for Dr. Perry

Follow up to knee surgery.

Jun 17 2020

Review for Dr. Merrell

Dr Merrel is my go to physician for shoulders. The experience has always been positive and educational.

Steve Taber Jun 16 2020

Review for Dr. Merrell

I no longer live in Richland dr Terri Davari was my doctor until I moved to Vegas, she was the best doctor I ever had.

Dan Coffman Jun 12 2020

Review for Terri Davari

Great Doctor, knowledgeable, and unheard of experience. We are lucky to have him in Washington. Thank you Dr. Garcia.

Jun 09 2020

Review for Dr. Garcia-Rodriguez

Diane McKeel Jun 03 2020

Review for Dr. Perry

Shirley Frost Jun 02 2020

Review for Dr. Yang

Dr Merrell is an amazing Orthopeadic physician and surgeon. He is very knowledgeable and has a respectful and pleasant bedside manner. I would highly recommend him for your orthopedic needs.

Roberta Holden May 29 2020

Review for Dr. Merrell

Great and thoughtful Doctor.

May 28 2020

Review for Dr. Garcia-Rodriguez

I would highly recommend Dr. Merrell for hip replacement surgery. Very professional, easy to talk to. Great experience. Thanks for taking such great care of me.

Susan May 22 2020

Review for Dr. Merrell

Dr. Merrill is the best orthopedic surgeon that I have ever seen. I would definitely recommend him to anyone who is looking for a good orthopedic doctor.

Ramona May 22 2020

Review for Dr. Merrell

Very professional and does an awesome job

May 22 2020

Review for Dr. Merrell

Dr. Britt has been my doctor for over 10 years. Best doctor I've ever seen at any specialty. Not just an excellent doctor, but an excellent human being. Breaks my heart she's leaving, but I think her for all her help and wish her all the best.

Scott Staples May 20 2020

Review for Dr. Britt

I have not been a patient of Dr. Kalichman's but my husband is and the woman I help is also. I feel he's amazing in everyway. Personable, patient and doesn't let you leave until he knows you understand what is needed to be done.

Jennifer Priser-Alford May 17 2020

Review for Dr. Kalichman

Dr. Bales and her staff are the best. I only wish I could have her for a doctor for everything. She is the smartest, sweetest Doctor. She has always remembered me from the first visit to see her.

Tammy Frimodt May 17 2020

Review for Dr. Bales

Norm Hillstrom May 15 2020

Review for Dr. Garcia-Rodriguez

May 14 2020

Review for Dr. Ello

Excellent

May 13 2020

Review for Dr. Merrell

Michael Lish May 13 2020

Review for Dr. Bunnage

Dr Perry is a skilled surgeon and provide excellent follow up care.

May 13 2020

Review for Dr. Perry

Dr Merrell is always willing to help me with my issues. Great educator and gives all the available options without bias. Glad to have his services.

Kathleen Christianson May 13 2020

Review for Dr. Merrell

Rod Hardin May 13 2020

Review for Dr. Lawenda

Wonderful doctor and a great human being.

L. Merklin May 13 2020

Review for Dr. Alsamara

Dr. Merrell gives excellent care and his staff is friendly!

Dee Z. May 08 2020

Review for Dr. Merrell

May 07 2020

Review for Dr. Logston

Dr Bales reattached my hand bones to my arm bones, for this I am very grateful. He did 2 surgeries, and that is his art, as well as his passion. His communication style is kind, yet curt. His post surgery details should be given in writing, not verbally as he, or I, forgot some things.

Katrina L. May 06 2020

Review for Dr. Bales

Dr Lawenda and his staff were very knowledgeable and caring during my radiation treatment. Also very careful and cautious during this Covid crisis.

Rosa (Rosi) Nelson May 05 2020

Review for Dr. Lawenda

Dr Miller was horrible. My dad was dying and she refused to give an order for hospice! She just kept sending him back to the hospital. I would never recommend this heartless doctor.

May 02 2020

Review for Dr. Miller

Worst surgery care ever

Everett Troy Kelley Apr 28 2020

Review for Dr. Bunnage

Upset! Apr 28 2020

Review for Dr. Raghunath

Apr 24 2020

Review for Dr. Vaughn

Apr 23 2020

Review for Dr. Yu

Mark P. Apr 23 2020

Review for Stacey Hanrahan

Apr 22 2020

Review for Dr. Perry

Super nice staff, and excellent Doctor. He was very informative, kind and compassionate.

Mary Cardona Apr 21 2020

Review for Dr. Farrar

Dr. Perry has taken excellent care of my shoulder for about 4 years, up to my recent rotator cuff repair. I am pleased to no longer have pain in the shoulder. I am confident that the PT staff will have my arm fully functional soon.

Sam Hurlbut Apr 19 2020

Review for Dr. Perry

Steve W. Apr 16 2020

Review for Dr. Dechter

Dr. Sahota made me feel like I was important, he listened to my concerns and explained my options. I was able to make an informed decision after my visit.

Terry Apr 16 2020

Review for Dr. Sahota

Apr 15 2020

Review for Dr. Ello

Kathleen Bush Apr 13 2020

Review for Dr. Lawenda

Dr. Perry is very easy to talk to. Explains what he thinks could be the problem and what your options are. Doesn't rush in and out. Give you time to as your questions.

Richard Wood Apr 01 2020

Review for Dr. Perry

Horrible experience Mar 29 2020

Review for Dr. Trikalsaransukh

Mar 29 2020

Review for Dr. Bieber

Mar 25 2020

Review for Dr. Atwood

Gwen H Mar 21 2020

Review for Dr. Perry

I would highly recommend Dr Merrill, had two successful surgeries done . He was always thorough and professional.

Mar 20 2020

Review for Dr. Merrell

Teresa La Mere Mar 19 2020

Review for Dr. Merrell

Excellent reception area, efficient nursing staff. Dr. Merrell is thorough and friendly. I would highly recommend..

Woody Mar 19 2020

Review for Dr. Merrell

Very professional I didn't wait too long in the office thorough and very good at explaining to someone who doesn't have a lot of medical experience what was going on

John Runkle Mar 18 2020

Review for Dr. Perry

His bedside manner is very humbling. He takes the time to fully explain things and answers questions in laymen’s term. He treated and operated on my son’s broken arm which has been another one of his success. Office staff is also very helpful and pleasant. Highly recommended

S. Peters Mar 17 2020

Review for Dr. Thiel

Dave Pulliam Mar 14 2020

Review for Dr. Fewel

Dr. Lawenda has been treating me since I had a breast cancer lumpectomy several years ago. I went through radiation and have tested clear so far. He is on top of all my health concerns. He has always had my best in mind.

Jan Slagle Mar 14 2020

Review for Dr. Lawenda

DigMyPast Mar 14 2020

Review for Dr. Smith

Happy Lady Mar 10 2020

Review for Dr. Kasthuri

Dr Gawlik is a very caring and thorough physician. He does everything he can to get the needs of the patient taken care of!!

Mar 10 2020

Review for Dr. Gawlik

Mar 07 2020

Review for Dr. Lawenda

Dr. Lawenda and Staff are professional and courteous. My health and well being is better due to their care. We are so lucky to have a man recogonized as one of world's best in his field like Dr. Lawenda in the Columbia Basin!

Gene Kernan Mar 07 2020

Review for Dr. Lawenda

Evguenia Rainina Mar 06 2020

Review for Dr. Jamali

Eathen O. Rager Mar 04 2020

Review for Dr. Lawenda

Carl Franklin Feb 26 2020

Review for Dr. Lawenda

Figured out some of my chronic symptoms might be an atypical presentation of an allergic reaction. Got tested on his recommendation and it turns out I’m allergic to cats, and I have three! Treating the allergy has really helped.

Feb 26 2020

Review for Dr. Flesher

His surgical abilities might be ok but his bedside manner is another story. He was fine until he learned we were getting another opinion, he became difficult and wouldn't do anything more for my husband. Needs to put his ego on the backseat and learn some compassion for the family.

Feb 26 2020

Review for Dr. Bieber

Caring, professional, thorough. Loves what he does, and it shows.

Feb 18 2020

Review for Dr. Turner

The staff was very professional The Dr was very curt Made me feel very incompetent Do not want to go back to him

Feb 18 2020

Review for Dr. Bieber

I felt he identified the pertinent issues which needed immediate attention, and made the appropriate referrals. It is my perception that he knows what he's doing, and that he cares about my wellness.

Brad Feb 15 2020

Review for Dr. Whitson

Almost died Feb 15 2020

Review for Dr. Flesher

Shes the best dr ive seen in years i love going i feel very comfortable and i feel i can talk with her about anything. All the staff are great. Just a very comfortable environment.

Melinda Feb 10 2020

Review for Stephanie Santos

Tony Feb 05 2020

Review for Dr. Staeheli

Dr. Perry is the best! He has been the only orthopedic doctor that I trust to help me with my shoulder injury. He is very thorough and listens to ensure that we both agree on the recommended course of treatment. Thank you Dr. Perry!

Krista Weeks Feb 01 2020

Review for Dr. Perry

He did a great job on my surgery. He was clear, concise and very good at his job. I appreciate his work.

Jan 24 2020

Review for Dr. Trotta

Very compassionate and knowledgeable, Dr. Miller really cares about her patients and their well being it is always a pleasure to see her smiling face and her reassuring voice. Exceptional! She makes house calls!!

Jan 24 2020

Review for Dr. Miller

Visit went very well and all questions were answered. Dr kunkel is on the ball with different test to find out exactly what's going on with your thyroid problems.

Josephine Aguilar Jan 23 2020

Review for Dr. Kunkel

I am very pleased with Dr. Boon. His office runs very smoothly, very knowledgeable, efficient, and the staff really know what they’re doing. I would highly recommend him to anyone seeking this kind of medical treatment.

Debi S. Jan 09 2020

Review for Dr. Boonpongmanee

Dr Nettleton is great. He is very knowledgeable and caring.

Mary G Jan 04 2020

Review for Dr. Nettleton

Doc Benedict is the best. So professional, and his knowledge is a gift. Great internal medical doc for all.

Laura Hansen in Richland, WA - Jan 03 2020

Review for Dr. Benedict

Jerry Spangler in Pilot Rock, OR - Dec 25 2019

Review for Dr. Kasthuri

Irene G Dec 23 2019

Review for Dr. Dechter

Dec 21 2019

Review for Dr. Vaughn

Dr. Perry has been my attending physician for over 5 years. He has helped me to continue with my triathlons through outstanding management of my knee condition. A five star recommendation

H.F. Kerschner Dec 20 2019

Review for Dr. Perry

The Dr. Explained my MRIs to me and the procedures of how he thinks we should proceed.

Jolene Ventresca Dec 19 2019

Review for Dr. Shoham

Dr. Perry is extremely professional and competent. I felt well cared for.

Tracey Bryant Dec 13 2019

Review for Dr. Perry

Location

Kadlec Regional Medical Center

888 Swift Blvd, Richland, WA 99352