Confluence Health- Wenatchee Valley Hospital and Clinics

90%

Patients that would definitely recommend

20% higher than the national average

Confluence Health- Wenatchee Valley Hospital and Clinics is a medical facility located in Wenatchee, WA. This hospital has been recognized for Outstanding Patient Experience Award™ and Outpatient Joint Replacement Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10

19% higher than the national average

90%

Would definitely recommend

20% higher than the national average

Confluence Health- Wenatchee Valley Hospital and Clinics

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%80%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%97%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%76%52%

Confluence Health- Wenatchee Valley Hospital and Clinics

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%75%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Dr. Allred got me in quickly. He listened to me and addressed all of my concerns. Super nice guy. I would highly recommend.

Mar 15 2024

Review for Dr. Allred

Dr. Newell did cataract surgery late 2022/early 2023 both eyes. She and Confluence staff were very professional, thorough in their exams, diagnosis and treatment, and a pleasure to work with. I was treated very well and actually enjoyed my office visits.

Dave M. Mar 03 2024

Review for Dr. Newell

Dr Hendrick has proven herself to be an excellent primary care Physician. She has showed me the same compassion and attention I used to get when I lived in Texas; and I am very thankful for the quick response when needed. She is a nice person that pays attention to her patients.

Mar 03 2024

Review for Dr. Hendrick

Would give 0 stars if possible. From my experience... Does not respect parents rights, will prescribe Drugs to your child that were specifically requested not to be prescribed, starts with unnecessarily harsh medications as supposed to least invasive options, scheduled/missed multiple appointments...

Derek Vandergriend Mar 01 2024

Review for Dr. White

Her professionalism and Knowledge was very apparent.

Feb 23 2024

Review for Dr. Lee

Location

Confluence Health- Wenatchee Valley Hospital and Clinics

820 N Chelan Ave, Wenatchee WA 98801

CallDirections

(509) 663-8711

Frequently Asked Questions

Where is Confluence Health- Wenatchee Valley Hospital and Clinics located?

Confluence Health- Wenatchee Valley Hospital and Clinics is located at 820 N Chelan Ave, Wenatchee, WA 98801. Find other locations and directions on Healthgrades.

Has Confluence Health- Wenatchee Valley Hospital and Clinics won any recent awards from Healthgrades?

Yes, Confluence Health- Wenatchee Valley Hospital and Clinics has been awarded with Outstanding Patient Experience Award™ and Outpatient Joint Replacement Excellence Award™ in the past two years.

Is Confluence Health- Wenatchee Valley Hospital and Clinics highly rated with patients?

88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Confluence Health- Wenatchee Valley Hospital and Clinics score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Confluence Health- Wenatchee Valley Hospital and Clinics?

Phone number, appointment information, and directions can be found on Healthgrades Confluence Health- Wenatchee Valley Hospital and Clinics profile..

How does Confluence Health- Wenatchee Valley Hospital and Clinics rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

820 N Chelan Ave

Wenatchee, WA 98801

Directions

(509) 663-8711