Confluence Health- Wenatchee Valley Hospital and Clinics

81%

Patients that would definitely recommend
11% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Confluence Health- Wenatchee Valley Hospital and Clinics

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Confluence Health- Wenatchee Valley Hospital and Clinics

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

She is the best wish she was still in Wenatchee

Jul 10 2020

Review for Dr. Hogan

Tomasina Jun 26 2020

Review for Dr. Flavin

Wouldn't bring a dead dog to this butcher

Jun 20 2020

Review for Dr. Canfield

Jun 03 2020

Review for Dr. Kamen

Always knowledgeable and pleasant. I enjoy our office visits as she is a very caring person.

Charles Puglisi Jun 02 2020

Review for Dr. Lodhi

stephen warwick May 30 2020

Review for Dr. Cohen

Lexie is the very best doctor my family has ever had. She takes the time yo listen and she makes you feel like the most important person in the room.

Cindi Jackson May 21 2020

Review for Dr. Zuver

Very nice and treats you with respect.

Apr 30 2020

Review for Dr. Zuver

Patti Brown Apr 23 2020

Review for Dr. Whitson

fixed my foot. three screws and a perfect result

Terry Mar 20 2020

Review for Dr. Henning

Dr Kim is fantastic, a wonderful Dr.

Pat Palmer Mar 05 2020

Review for Dr. Kim

Knowledgeable and caring.

Feb 26 2020

Review for Dr. Flavin

Outstanding! She had obviously reviewed the file I had brought with me and listened well. She has called me 3 times to follow up. I am very pleased with her care and confident about the prescribed treatment.

Feb 25 2020

Review for Dr. Flavin

Dr. Derrick became my primary physician after Dr. Morper went into a different field. He has been above and beyond being my primary doctor, which he is very knowledgeable and good at. We both like the outdoors and doing things.

Feb 18 2020

Review for Dr. Derrick

Garry Feb 14 2020

Review for Dr. Rossi

I saw Dr Farrar for a second opinion of a back injury. My appt was on time and his office had X-ray machine on site. He was able to go over it with me and do a complete physical evaluation in a timely manner. I was kind and understanding.

Carl Jan 23 2020

Review for Dr. Farrar

Dr. Sobba-Higley is very sweet, professional, and caring. She answered all of my questions. She was very attentive and did a great job on my septoplasty.

Jan 20 2020

Review for Dr. Sobba-Higley

He was superior at explaining the test results and what the next step will be. A very considerate physician.

Carolyn N. Dec 31 2019

Review for Dr. Long

He seemed arrogant and not interested in helping me. I had 3 visits with him for the same problem. He offered little help other than what I had to request. I could have done better self- diagnosing.

Dec 19 2019

Review for Dr. Grosdidier

Great experience! Very personable, patient and gentle. Couldn’t have asked for a better treatment for my injury!

Local hiker Dec 15 2019

Review for Dr. Crane

This doctor was the worst I've ever met. Bedside manner was atrocious! Knowledge and skill seemed non-existent. Very rude and very cold. Don't waste your time. She should be working in the morgue.

Reizel Beatty Nov 26 2019

Review for Dr. Hogan

Dr. Ivey comes across like an overall nice guy. He was really easy to speak with and explained the procedure and follow up so we could understand. I would highly recommend him.

Oct 22 2019

Review for Dr. Ivey

up to date, very knowledgeable. doesn't hurry your. going to him for 25 years, always pleasant.

Oct 16 2019

Review for Dr. Havlicek

Aug 29 2019

Review for Dr. Seguin

Tom Croy Jul 26 2019

Review for Dr. Newman

He is amazing. He also has a great sense of humor, which makes the whole childbirth experience less traumatizing. I always look forward to seeing him

Wenatchee , WA - Jun 22 2019

Review for Dr. Pitts

Susan Estes Jun 16 2019

Review for Dr. Straub

Terrible. made me wait over 30 minutes past appointment time and when I checked at front desk they said oops sorry it will be 10 15 minutes longer.

Robert Stirling Jun 11 2019

Review for Dr. Kim

Spot Jun 04 2019

Review for Dr. Wilcox

The absolute worst.

May 22 2019

Review for Dr. Dahl

May 16 2019

Review for Dr. Clark

Apr 25 2019

Review for Dr. Smith

Dr Tornabene adversely affected the care I receive in the entire Wenatchee Valley. He couldn’t figure out a rare condition I had so he put very negative comments in my chart. I went to a university hospital and was accurately diagnosed. I would not recommend this Dr to my worse enemy.

Apr 24 2019

Review for Dr. Tornabene

Apr 22 2019

Review for Dr. Tornabene

Apr 18 2019

Review for Dr. Ivey

phone visit only

Apr 17 2019

Review for Dr. Ortiz

Straight forward.I came in for emergency hernia repair and small bowel resection.he knew right away what needed to be done.proceeded with surgery came and checked back every day.listened to what I had to say and answered all my questions.approachable and took the time to hear me.

Apr 15 2019

Review for Dr. Hess

Geoff has been my doctor for 15+ years, Has helped me incredibly with my health issues

Apr 03 2019

Review for Dr. Richardson

Very experienced and listens well to what you have to say. I trust her opinions. Incorporates wholistic care when possible.

Mar 31 2019

Review for Dr. Ksander

Kyle P in Wenatchee, WA - Feb 27 2019

Review for Dr. Crabtree

Dr Morris has been straight and honest with me. He has done a good job of explaining the facts. He told me best and worst case scenarios. I am very pleased with the treatment to date.

Pete Dimoff in Ephrata, WA - Feb 21 2019

Review for Dr. Morris

RHONDA L CANNEDY in WENATCHEE, WA - Feb 19 2019

Review for Dr. Vejvoda

Dr Abbott is a very caring and compassionate physician. He took time to listen to me when I was going through a tough time in life, and I felt his medical care was always appropriate.

Feb 19 2019

Review for Dr. Abbott

I dread going to the doctor. At times I have gone in for care and it has gone nowhere. My recent visit was more of a psych evaluation instead of him recognizing the severity of my injury which requires surgery. Would not recommend.

Feb 17 2019

Review for Dr. Bricker

I've been to slot of Drs absolutely he is the worst . How he made MD is astonishing.

WENATCHEE, WA - Feb 11 2019

Review for Dr. Crabtree

Outstanding! He's the best doctor I've ever met. He went the extra mile on making sure I was properly diagnosed before I was given a treatment plan. Very effective treatment I've received.

Wenatchee - Feb 03 2019

Review for Dr. Byrd

Dr. Loewen is an excellent surgeon. He saved ny life on Christmas. Besides being an excellent doctor he is warm and caring which are attributes that you want your doctor to have.

Denise Dumas in Pateros, WA - Jan 08 2019

Review for Dr. Loewen

Wenatchee, WA - Dec 27 2018

Review for Dr. Flavin

He did a great job fixing my dislocated knee cap. Would go back to him for any other orthopedic problems

Yakima, WA - Dec 11 2018

Review for Dr. Dahl

Quincy - Dec 07 2018

Review for Dr. Morris

Wenatchee, WA - Dec 06 2018

Review for Dr. Ivey

Very kind and caring physician. Our whole family loves her and as she listens carefully to you and tries to focus on treating the cause. We love that she's open to working with our naturopathic doctor.

R. Gainer in East Wenatchee, WA - Nov 30 2018

Review for Dr. Herscher-Fletcher

Oct 20 2018

Review for Dr. Byrd

Love Dr Nixon. He's patient and explains things REALLY well! Also works with me for anything I need. My only complaint is his office needs help... takes way too long waiting on phone to get to someone in the office to pick up. Today, I waited almost 8 minutes!

Orondo, WA - Oct 17 2018

Review for Dr. Nixon

WA - Oct 11 2018

Review for Dr. Loewen

Horrible doctor, people only go to him because you can get in right away. Wait it out and see someone else. He botched my friend's Tibia and screwed up my ankle. Terrible bedside manner!!!

Julie in Leavenworth , WA - Sep 21 2018

Review for Dr. Dahl

Jen in Pateros - Sep 12 2018

Review for Dr. Hogan

Dr. Crane has served 2 family members including myself with the best ER service. He is extremely friendly, quick and percise with the conclusion and treatment. Definiately one of the BEST medical doctor in our Wenatchee Valley!! Thank you for all that you do.

Wenatchee, WA - Sep 01 2018

Review for Dr. Crane

Dr. Warner has been our family doctor for years and is a great person and wonderful doctor. ChrisO

ChrisO in Moses Lake, WA - Aug 25 2018

Review for Dr. Warner

Aug 22 2018

Review for Dr. Ksander

Dr.Pitts is amazing , I saw him for the first time for a in office procedure and he made me feel so comfortable from the beginning. He really cares for you as a person, not just a patient !

Wenatchee , WA - Aug 09 2018

Review for Dr. Pitts

Catherine in East Wenatchee, WA - Jul 26 2018

Review for Dr. Lynn

Cindy in Wenatchee, WA - Jul 12 2018

Review for Dr. Herscher-Fletcher

Dr. Pugmire is very friendly and approachable. He is very professional and a good listener. He takes his time and doesn’t make you feel rushed. He is also knowledgeable. I highly recommend him.

Lucia in East Wenatchee , WA - Jun 22 2018

Review for Dr. Pugmire

Absolutely the best MD in all of Eastern WA if not all of WA state. HE is understanding and appreciative of my alternative medicine ways. He is tremendously understanding, caring, and involved. His bedside manner is unmatched and this man genuinely cares for his patients and family.

Kay Jay in Moses Lake , WA - Jun 21 2018

Review for Dr. Thompson

TKH in WA - Jun 21 2018

Review for Dr. Morris

very personable and professional. Communicates well.

Jun 05 2018

Review for Dr. Demirjian

Jeff in Wenatchee - May 25 2018

Review for Dr. Clarke

Jennifer Ostrow in ENTIAT - May 09 2018

Review for Dr. Toth

Judy Z in Omak, WA - Apr 26 2018

Review for Dr. Brownlee

Dr. Abbott is a wonderful practitioner! He is extremely intelligent & takes time with his patients. I never feel rushed, and I feel I am in good care with him! Also, I notice he treats his staff very well.

Wenatchee, WA - Apr 26 2018

Review for Dr. Abbott

Ryan O'Keefe in Langley - Apr 13 2018

Review for Dr. Morris

No, I would not.

Apr 07 2018

Review for Dr. Hogan

Very pleasant, knowledgeable. Took time with me, asked me if I had questions, if I had anything else I'd like him to look at. Didn't make me feel rushed.

Apr 07 2018

Review for Dr. Dietzman

I found Dr Matthews to be arrogant, uncreative, stiff and no sense of humor.

Chehalis - Apr 06 2018

Review for Dr. Matthews

Julia in Soao Lake, WA - Mar 30 2018

Review for Dr. Kamen

ellenor welch in east wenatchee, wa - Mar 28 2018

Review for Dr. Bricker

ellenor in east wenatchee, wa - Mar 28 2018

Review for Dr. Bermingham

Dr Wilcox was one of the nicest and kindest doctors I have met in my 64 years of healthcare. She took extra precautions that addressed my fears. She is very relatable. I just found this link, which I will follow) I have been looking for her for a year and a half.

GAIL LUNDSTEN in TONASKET - Mar 22 2018

Review for Dr. Wilcox

I have seen Eric for years. How else could I type this note?! He is a brilliant fellow, and a brilliant surgeon. Any comments to the contrary are to be understood as verbal and mental malfunctions. THANK YOU ERIC THORSON!

Paul Bennett Falcon in East Wenatchee, WA 98802 - Mar 20 2018

Review for Dr. Thorson

i was so happy to find doctor nixon, he is so patient and kind. what would i do without him! thanks dr nixon you are the best!

linda in East Wenatchee - Mar 15 2018

Review for Dr. Nixon

Dr Banken is a good Doctor, he listens to the patient. He is happy to have a dialogue, and is open to a patient that does his own research. I’m disappointed he will not be seeing regular patients in the future, as I thought he was one of the best GP docs I have seen in my life.

Mar 05 2018

Review for Dr. Banken

She is a truly compassionate Dr. who understands answers listens to her patients needs. She is very kind and her bed aide manner is not only professional, it's also enxouraginging

Jan 31 2018

Review for Dr. Straub

Brandy Ladecki in STEVENS POINT - Jan 16 2018

Review for Dr. Sandquist

Condescending attitude. Doesn't care about your issue at all. I couldn't get out of there fast enough and get to a different Dr. to try to resolve my problem of sudden vision loss.

Wenatchee - Jan 03 2018

Review for Dr. Bermingham

I found him to be a good listener, and was very open to discussing alternate remedies not offered at his clinic. I had done my research ahead of time, and Dr. Ivey was open to discussing this with me.

Wenatchee - Jan 03 2018

Review for Dr. Ivey

Very condescending Doctor. Didn't listen to me at all, or seem interested in having a discussion. Could have been an off day, but I doubt it.

Wenatchee - Jan 03 2018

Review for Dr. Grosdidier

Wenatchee, WA - Dec 30 2017

Review for Dr. Byrd

Wenatchee, WA - Nov 18 2017

Review for Dr. Crane

Cashmere, WA - Oct 20 2017

Review for Dr. Flavin

S. Gonzalez in Sunnyside. WA - Oct 05 2017

Review for Dr. Byrd

MandyH in Wenatchee, WA - Sep 29 2017

Review for Dr. Pitts

East Wenatchee, WA - Sep 20 2017

Review for Dr. Ivey

I can now for the first time in my life live a healthy and pain-free life! I am eternally grateful for Dr. Huffman she is my angel.

Kelsi Lynn Davis in Ellensburg, WA - Sep 15 2017

Review for Dr. Huffman

Sep 13 2017

Review for Dr. Dodge

Though I'm not the easiest of patients to deal with, he has been very patient and listened to what I had to say, as well as taking my concerns seriously.

Wenatchee, WA - Sep 09 2017

Review for Dr. Olson

Location

Confluence Health- Wenatchee Valley Hospital and Clinics

820 N Chelan Ave, Wenatchee, WA 98801

Frequently Asked Questions

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